does this machine smell after use? null

Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Due to the nature of a front loading washing machine's design, there is a rubber gasket that lines the door. This prevents leakage but is also a breeding ground for bacteria and mold to build. Any residual water left in the machine has nowhere to go, which is how mold and mildew form causing the machine to smell. Ideally, you have to clean the washing machine every after use. I have shared a link below to help with cleaning the washer. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371374 Leo

I haven’t had any problems with this so far

“does this machine smell after use?”

Asked by Anonymous 3 years ago

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Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White-Front_Standard

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Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Due to the nature of a front loading washing machine's design, there is a rubber gasket that lines the door. This prevents leakage but is also a breeding ground for bacteria and mold to build. Any residual water left in the machine has nowhere to go, which is how mold and mildew form causing the machine to smell. Ideally, you have to clean the washing machine every after use. I have shared a link below to help with cleaning the washer. https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371374 Leo
Answered by Samsung 3 years ago
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I haven’t had any problems with this so far
Answered by Washer 3 years ago
Sorry, there was a problem. Please try again later.