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You have to request and pay for the haul off service, but Best Buy does offer it.
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Sorry, there was a problem. Please try again later.Dear valued BestBuy client, To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check their haul-away service. Have a great day. -Ernest-
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