“Q60T - Set up was simple via hdmi arc. subwoofer paired fine. The subwoofer is very weak, set EQ and woofer to +6 with no difference. I have played with all audio settings on the tv and resetting the id link several times with no success?”
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I didn't have any issues with my system it all works great and the sound is awesome I would say you may have a bad subwoofer.
Sorry, there was a problem. Please try again later.Hi Plang99: Please make sure you are running the latest firmware update. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware ver. 1003.6 by using a USB device. You can find the firmware update on the product page of your HW-Q60T soundbar on the Samsung website. Should you need further assistance with this issue, please reach out to Samsung Audio support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week or LiveChat: https://www.samsung.com/us/support/#contact_us_for_support ^Patty
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