Questions & Answers

Q: Questionwhat is the distance on the back of the tv for the wall mount bracket ?

Asked 9 years ago by Anonymous.

• A:Answer 2 INCHES

  Answered 9 years ago by fast1

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Q: Questionwhat is the year of the Samsung 50" class LED 2160p smart 4K ultra HD TV

Asked 9 years ago by Anonymous.

• A:Answer this year 2015

  Answered 9 years ago by Alexz

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Q: Questionhow to compute the dimensions of the TV, width and heightPlease give the diagonal measures and the width for a few TV sets

Asked 10 years ago by Paul.

• A:Answer Paul, This model measures: Without the stand: 44.4" x 25.8" x 2.5" With the stand: 44.4" x 27.1" x 10" The screen itself measures 49.5 diagonally. Thanks for your interest in Samsung products. --Mr. S

  Answered 10 years ago by Samsung

  
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Q: QuestionWe bought this tv in Jan 2016. Now we are trying to use YouTube TV but cannot get the app to load. Is there any way to add apps to this “old” tv?

Asked 4 years ago by Dahannie.

Q: QuestionAny password limitations for my home network that this TV requires. That is, what character sets does the TV support? Special characters?

Asked 8 years ago by George.

Q: QuestionI have been looking at the 50" TVs and am finding it difficult to determine the significant differences between the Samsung UN50JU6500FXZA and the UN50KU6300FXZA. If there is a difference, what is it? Both areSmart TV, both are 4K Ultra H, both are LED.

Asked 8 years ago by wonderingman.

Q: QuestionWhat wall mount should I buy for this tv

Asked 8 years ago by linda.

Q: QuestionI can use iPhone for google play with tv

Asked 8 years ago by Nguyen.

Q: QuestionIs this tv wall mountable

Asked 8 years ago by Jeff.

• A:Answer yes

  Answered 8 years ago by samtv

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Q: Questionhow large is the box for the new tv?

Asked 8 years ago by jjc.

• A:Answer Hi JJC, the dimensions for the TV inside the box is 53" x 29.1" x 5.6". ^Rosi

  Answered 8 years ago by Samsung

  
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Q: QuestionDoes this UN50KU630DFXZA model have a built in camera?

Asked 8 years ago by Bpope.

• A:Answer No, the TV does not have a camera.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhen will these models be available again (Samsung 50" Class #UN50JU6500) at Best Buy in Virginia Beach, Norfolk & Oceana Naval Bases or Chesapeake, VA.?

Asked 8 years ago by Gemini.

Q: QuestionI use xfinity Hotspot wifi for my smart phone & ipad. Can I connect the tv to the same wifi. I don't have a router. I'm using my parents username & password to get the wifi. I can't get my phone to bluetooth to the tv. I can only screen mirror.

Asked 8 years ago by Dominique.

Q: Questionwhat is the difference between UN50KU series and UN50JU series?

Asked 8 years ago by THOMAS.

Q: QuestionCan I use this TV as a computer monitor with a MAC Notebook? How well will it work? How clear is the picture?

Asked 8 years ago by Choko.

• A:Answer Yes you can its has very low lag for a tv and looks great. I also game on it and love it.

  Answered 8 years ago by samtv

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Q: QuestionDoes this have Amazon Prime movies

Asked 8 years ago by Anonymous.

• A:Answer No, this does not have amazon prime movies.http://www.bestbuy.com/site/samsung-galaxy-note7-64gb-silver-titanium-verizon-wireless/5561301.p?id=bb5561301&skuId=5561301&cmp=RMX

  Answered 8 years ago by CommunityAnswer

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Q: Questionis Amazon, i heart radio, and Netflix options?

Asked 8 years ago by Sanibel.

• A:Answer Amazon and Netflix can be accessed.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI just bought a Samsung-50 class (49.5 Diag.)-LED-2160p-Smart-4K Ultra HD TV-Black. Do I need a high speed special cable for it? If I do need a special cable help me by suggest the product name. Thank You.

Asked 8 years ago by Jude.

• A:Answer A regular HDMI Cable is all you need to connect sat/cable box, Blu-ray player, etc. The TV has built in Wi-Fi for internet connection which I use to stream Netflix. No issue streaming over Wi-Fi

  Answered 8 years ago by McCrevis

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Q: Questionno on and off switch,exept the remote????????

Asked 8 years ago by Anonymous.

• A:Answer The remote has an on and off switch however an on-screen remote can be operated using the motion sensor or by using an attached keyboard.

  Answered 8 years ago by CommunityAnswer

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Q: Questionwhat is the current software on this model

Asked 8 years ago by KATIE.