“Why is the picture so dark? I have tried several different settings and I cannot get the picture lighter and more crisp, like in the store display. Not happy with this purchase. Picture clarity is key to owning this tv”

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• Turn off eco mode or energy savings...that tv is pretty bright

  Answered by Anonymous 6 months ago

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• eco or energy savings is not on

  Answered by BobR 6 months ago

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• Don - So that we can provide troubleshooting tailored to your specific setup & usage scenario, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with Us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered by Samsung 6 months ago

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