Skip to content

Main Content

Questions & Answers

Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless Steel

Model:: NE63B8611SS/AA; |
SKU:: 6491829

User rating, 4.5 out of 5 stars with 152 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-20 of 41 questions

QuestionA flat stove top complaint is the top discolors and looks damaged with use. Is there a way to keep the top looking like new an use it everyday?
Asked 2 years ago by Valerie.
- Answer I've used silicone mats under all my cast iron cookware to prevent scratches and they've worked great. I also use Weiman Glass Cook Top Cleaner & Polish and that works miracles on top. Just follow the application directions and use a like elbow grease.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionTHE DESCRIPTION CLEARLY STATES THERE ARE 5 ELEMENTS ON THIS MODEL IS THAT AN ERROR GIVEN THE RESPONSE TO AN EARLIER QUESTION
Asked 2 years ago by ARL.
- Answer I can confirm that this stove has 4 elements, it was installed in my home in December 2022
  Answered 2 years ago by Stacy
  Answer this question
QuestionWhat is the wattage on each cooktop burner? The 11", the 7", and the 6". For example the 11" induction burner has 2400 Watts, but what is it with powerboost? And will I be able to use them all at the same time?
Asked 2 years ago by Kamma.
- Answer Hello Kamma, Great question! Below are the wattages on each cooktop burner of this Samsung range. Left Front Induction 7", 1800 W (Boost 2300 W) Left Rear Induction 7", 1800 W (Boost 2300 W) Right Front Induction 11", 2400 W (Boost 3800 W) Right Rear Induction 6", 1200 W (Boost 2000 W) Thank you! -Angelica
  Answered 2 years ago by Samsung
  Answer this question
QuestionWill the burners shut off automatically if they don't detect a pot on them (either it was never on or it's removed after cooking)?
Asked 2 years ago by Ian.
- Answer The stove will beep at you if you remove a pan from a burner that is on. If you leave an induction burner on it stays on but won’t heat up till you put a pan on it. Hope this helps.
  Answered 2 years ago by Legofcker
  Answer this question
Questionwhat is the depth without handle? Is it going to fit into 26inch deep countertop completely or is it going to be the door sticking out or just the handle?
Asked 1 year ago by Diana.
- Answer Our counter is 25” in depth. The controls, door and handle are another 4” beyond that.
  Answered 1 year ago by MotorCity
  Answer this question
QuestionDoes this range have a storage drawer at the bottom for pans?
Asked 2 years ago by Peter.
- Answer Yes it does, but it is pretty small, I imagine it is because tge oven is larger.
  Answered 2 years ago by HollyS
  Answer this question
QuestionIs the oven self cleaning?
Asked 2 years ago by Bones.
- Answer Yes and you have steam clean if you choose
  Answered 2 years ago by PaulB
  Answer this question
QuestionWhereis the 5th element as I only see 4?
Asked 2 years ago by Moremac.
- Answer There are only 4 on the stovetop.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionI have freestanding oven currently , is there a metal Piece I can install to Cover the gap in the back?
Asked 2 years ago by Justyszymm.
- Answer It comes with the metal piece for the gap and the delivery people installed it when they arrived.
  Answered 2 years ago by HollyS
  Answer this question
QuestionWhat is the lowest temperature can be started for bread proof function? Also, can it do fermentation?
Asked 1 year ago by Anonymous.
- Answer Bread Proof (Button) seems to be fixed at 95° F
  Answered 1 year ago by MrLimo
  Answer this question
QuestionI’m having trouble figuring out Convection+. How is it superior to basic convection? What would be gained by spending hundreds more for true convection?
Asked 2 years ago by iPadawan.
- Answer Hi iPadawan, We are happy to help you understand the convection+ (true convection) of this Samsung range model. The fan of a Convection+ system includes a heating element compared to a basic convection system that has no heating element in its fan. Equipping a heating element in the fan system gives the oven more than 1 heat source when either broiling or baking. Faster and even heating are achieved when broiling or baking through Convection+ Leo
  Answered 2 years ago by Samsung
  Answer this question
QuestionIs this model the fingerprint resistant stainless steel or just regular stainless steel? I am talking about model NE63B8611SS/AA.
Asked 2 years ago by Anonymous.
- Answer It is supposed to be, but it is not completely as some fingerprints can be seen.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionTo change from gas to eletric will be $2,400.00. and I am still considering it. Does the stove cook as nice as gas cooks?
Asked 2 years ago by Comparing.
- Answer WITH THE PROPER COOKWARE.. MOST DEFINITELY
  Answered 2 years ago by DEBBIES
  Answer this question
QuestionHow does the air fryer feature of this stove work?
Asked 2 years ago by DRLA.
- Answer #1 Sorry about the late response thought I replied, press air fry on stove #1.step 2 choose desired temp for air frying, set timer #3 for desired amount.
  Answered 2 years ago by Ficklespender
  Answer this question
QuestionHow is the oven as far as heating up the kitchen? Does the convection oven reduce the amount of heat introduced to the room? Choosing between regular electric w/double oven OR induction w/ single oven due to the high price of induction with double oven.
Asked 2 years ago by nestaway.
- Answer I only used mine 4 weeks before it stopped working but the regular oven did not seem to heat up the room. I had a double oven before I bought the Samsung range with 1 oven, also because of the high price. Not unhappy with that choice but I have no confidence in the Samsung range. Maybe look at the LG which is rated higher by Consumer Reports than Samsung. Wish I had.
  Answered 2 years ago by DesertLove
  Answer this question
QuestionDoes this require a neutral wire? Where on the wall behind the range should the 240 outlet be located?
Asked 2 years ago by Philip.
- Answer Hi Philip, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless steel. Yes, this range will require a neutral wire or ground wire for the power cord. You may use a 3 or 4-wire power cord for this electric range. The location of the power cord connection would be on the lower left-hand side facing the back portion of the range. I have shared the installation guide below. Please access the link and turn to pages 3 - 6 for the electrical guidelines. https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number:1144663539 Leo
  Answered 2 years ago by Samsung
  Answer this question
QuestionI’m wondering if this unit has a cord and plug for a wall outlet or if it’s hardwired into the circuit? And if it’s a plug, what type of 40amp range plug is needed?
Asked 1 year ago by Anonymous.
- Answer Hi there, Yes, this range needs A 4-Wire Cord or 3-Wire Cord with 40 or 50 Amps. Please see the "Accessing the power cord connection" section on page 4 of the installation manual for reference. Installation Manual https://downloadcenter.samsung.com/content/EM/202211/20221123155916633/Install_NE63T8911_NE63BB86112_DG68-01302A-01_EN_MES_210129b.pdf Have a great day. ^Aloe
  Answered 1 year ago by Samsung
  Answer this question
QuestionHow do I reset the time? When I received it, it was about 6 minutes ahead of time. Now that we went off Daylight Savings Time, it off an hour and 6 minutes. Thanks in advance.
Asked 1 year ago by Clock.
- Answer Hi there, Here's how you set the time of the range. Please see the "Setting the clock" section on page 32 of the user's manual for your guide. Manual https://downloadcenter.samsung.com/content/UM/202311/20231103164833227/O_01._NE63B8611-03_IB_FULL_EN.pdf Have a great day. ^Aloe
  Answered 1 year ago by Samsung
  Answer this question
Questioninduction cookware promotion
Asked 1 year ago by giabella.
- Answer Dear Valued BestBuy Client, Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about the ongoing promotion for the induction cookware. Have a great day. -John
  Answered 1 year ago by Samsung
  Answer this question
QuestionMy Kenmore slide-in gas range only measures 29 1/2 inch width. Will this range fit in the space?
Asked 1 year ago by Anonymous.
- Answer If your stove is a tight fit then no. this induction stove is almost 30" but if you have some sspace on either side of your gas stove then maybe.
  Answered 1 year ago by EricB
  Answer this question

Showing 1-20 of 41 questions

Most-viewed items

LG - 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range with EasyClean and Air Fry - PrintProof Stainless Steel

User rating, 4.6 out of 5 stars with 667 reviews.

Your price for this item is $1,299.99
The comparable value for this item is $2,099.99
Samsung - 6.3 cu. ft. Freestanding Electric Range with Rapid Boil, WiFi & Self Clean - Stainless Steel

User rating, 4.5 out of 5 stars with 978 reviews.

Your price for this item is $699.99
The comparable value for this item is $899.99
GE - 5.3 Cu. Ft. Freestanding Electric Range with Self-Clean and Steam Cleaning Option and Crisp Mode - Stainless Steel

User rating, 4.6 out of 5 stars with 96 reviews.

Your price for this item is $699.99
The comparable value for this item is $899.99
Insignia™ - 5 Cu. Ft. Freestanding Electric Range - Stainless Steel

User rating, 4.7 out of 5 stars with 207 reviews.

Your price for this item is $599.99
The comparable value for this item is $649.99
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Precision Knobs - Stainless Steel

User rating, 4.6 out of 5 stars with 113 reviews.

Your price for this item is $799.99
The comparable value for this item is $1,169.99
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Cooktop Flexibility - Stainless Steel

User rating, 4.5 out of 5 stars with 97 reviews.

Your price for this item is $854.99
Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

User rating, 4.6 out of 5 stars with 1839 reviews.

Your price for this item is $829.99
The comparable value for this item is $1,034.99
Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo, Stainless Cooktop & Air Fry - Fingerprint Resistant Stainless Steel

User rating, 4.6 out of 5 stars with 523 reviews.

Your price for this item is $1,199.99
The comparable value for this item is $1,529.99
Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

User rating, 4.5 out of 5 stars with 1684 reviews.

Your price for this item is $749.99
The comparable value for this item is $989.99
GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless steel

User rating, 4.6 out of 5 stars with 2162 reviews.
Amana - 5.1 Cu. Ft. Freestanding Gas Range with Bake Assist Temps - Stainless Steel

User rating, 4.2 out of 5 stars with 182 reviews.

Your price for this item is $579.99
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - PrintProof Stainless Steel

User rating, 4.6 out of 5 stars with 110 reviews.

Your price for this item is $1,299.99
The comparable value for this item is $1,999.99
GE - 5.3 Cu. Ft. Slide-In Electric Convection Range with Steam Cleaning and EasyWash Oven Tray - Stainless Steel

User rating, 4.5 out of 5 stars with 77 reviews.

Your price for this item is $929.99
The comparable value for this item is $1,489.99
Samsung - 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner, WiFi & Self Clean - Stainless Steel

User rating, 4.6 out of 5 stars with 643 reviews.

Your price for this item is $779.99
The comparable value for this item is $899.99
Frigidaire 5.1 Cu. Ft Freestanding Gas Range with Quick Boil Burner - Stainless Steel

User rating, 4.6 out of 5 stars with 47 reviews.

Your price for this item is $779.99
The comparable value for this item is $1,129.99
GE - 5.3 Cu. Ft. Freestanding Gas Convection Range with Steam Cleaning and EasyWash Oven Tray - Stainless Steel

User rating, 4.5 out of 5 stars with 154 reviews.

Your price for this item is $829.99
The comparable value for this item is $1,079.99
Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Fingerprint Resistant Stainless Steel

User rating, 4.6 out of 5 stars with 843 reviews.

Your price for this item is $1,199.99
The comparable value for this item is $1,394.99
Samsung - Bespoke 6.0 Cu. Ft. Slide-In Gas Range with Precision Knobs - Stainless Steel

User rating, 4.8 out of 5 stars with 98 reviews.

Your price for this item is $949.99
The comparable value for this item is $1,259.99
LG - 6.3 Cu. Ft. Smart Freestanding Electric Convection Range with Easy Clean, Air Fry and WideView Window - Stainless Steel

User rating, 4.4 out of 5 stars with 1041 reviews.

Your price for this item is $799.99
The comparable value for this item is $1,099.99
LG - 7.3 Cu. Ft. Freestanding Double Oven Electric True Convection Range with EasyClean and Air Fry - Stainless Steel

User rating, 4.4 out of 5 stars with 30 reviews.

Your price for this item is $1,549.99
The comparable value for this item is $1,799.99