Questions & Answers

Q: QuestionWhat kind of connect one box goes to the curve model un65mu8500fxza tv

Asked 4 years ago by Anonymous.

Q: QuestionDoes tv have hdmi 2.2 so it will work with ps5

Asked 4 years ago by Jojo.

Q: QuestionMy daughter threw a toy at the TV how much does it cost to fix the front screen of the TV

Asked 5 years ago by ElGuapo.

Q: QuestionWhat kind of one connect box & cable is needed for this tv?

Asked 5 years ago by Deli.

• A:Answer The box and cables are specific to this model, the connections are very unique and require the OEM box and cable to connect to the tv.

  Answered 5 years ago by Doykster12

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Q: QuestionThis model can be used in UK?

Asked 6 years ago by ADRIAN.

Q: QuestionWhich is a better quality TV from Samsung: Mu8500 or Qled Q6?

Asked 6 years ago by Mack35.

• A:Answer Mu8500

  Answered 6 years ago by JIN1Verified Purchase

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Q: QuestionCan this tv be mounted?

Asked 6 years ago by Cackalackie.

• A:Answer Hello To confirm it can be wall mounted using the standard wall mounting kit

  Answered 6 years ago by RizlaVerified Purchase

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Q: QuestionWhich of your office can I buy this directly? And, I need to see the kind of Sound bar that would match the 65" curve television. That's why I prefer to go and buy the 2 items directly on Monday. The Television and Sound bar. Thanks

Asked 6 years ago by Ayaba.

• A:Answer This tv is AWESOME!! I bought it online without seeing it & we absolutely love it! We have a Samsung soundbar & its works perfect, at under $1,000 this tv is totally worth the $

  Answered 6 years ago by RachVerified Purchase

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Q: QuestionWhat kind of mount is needed if I want to mount above the fireplace?

Asked 6 years ago by Anonymous.

• A:Answer You need the correct wall mount for this TV, so use the VESA Wall Mount Standard of 400 millimeters x 400 millimeters as you shop for one.

  Answered 6 years ago by CommunityAnswer

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Q: Questiondoes this tv include the cbs all access app?

Asked 6 years ago by jmf1964.

• A:Answer No, this product does not feature cbs all access app.

  Answered 6 years ago by CommunityAnswer

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Q: Question3d capabilities

Asked 6 years ago by Gunner.

• A:Answer No, this model does not have 3D capabilities.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat are the best video settings?

Asked 6 years ago by Clem.

• A:Answer For Picture mode I’m using “Natural” left any other settings as set by the factory

  Answered 6 years ago by MrX5BMW

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Q: QuestionIS this the 2017 or 2018 model??

Asked 6 years ago by KARI.

• A:Answer Hello KARI, this unit is a 2017 model. ^Britt

  Answered 6 years ago by Samsung

  
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Q: QuestionPlanning Amazon Fire Cube TV, will it work with the one connect box? Amazon says cube will not work with HDMI switches. Also I use Bose Quiet35 Bluetooth headphones will I still be able to use them. I also use a Polk Audio 9500BT Soundbar, will it work?

Asked 6 years ago by JCM.

• A:Answer I cannot speak to the fire tv connectivity except only to ask why? The tv does all that, and more, already. You won't need it. I connected it right to Amazon and the remote has voice control also. I have both a bluetooth speaker and sound bar, both connected with ease. Basically the TV is a giant Samsung Galaxy phone....without the phone part lol

  Answered 5 years ago by Sflint555Verified Purchase

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Q: Questionwhat type of usb drive is compatible with this tv if i want to download iTunes music from my MacBook pro to play it on my samsung mu8500?

Asked 7 years ago by johnf.

• A:Answer This item has a 2.0 usb port and the other information is not available.

  Answered 7 years ago by CommunityAnswer

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Q: Questionis this new or used

Asked 7 years ago by jerry.

• A:Answer It should say on the website if it is new or used. This is a 2017 model and was on clearance last month to make room for the 2018 models. But take a look at Best Buy's website to see what purchasing options you have.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionIs this compatible with Samsung HW-J7501R Soundbar with WAM1500 Wireless Speaker?

Asked 7 years ago by Kors.

• A:Answer Yes, this is compatible with Samsung HW-J7501R Soundbar with WAM1500 Wireless Speaker.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhat is the refresh rate

Asked 7 years ago by Butch.

• A:Answer The refresh rate is 50/60 Hz.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this compatible with ALEXA

Asked 7 years ago by Curt.

• A:Answer I don't believe so, at least I couldn't get it to work... Best of luck!

  Answered 5 years ago by Balto143a

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Q: QuestionAfter purchasing this TV I was surprised that there was no fully detailed manual that you could use to resolve issues and to review. . I assume that there is one but, it is somewhere on the internet. Would like to find it and make a copy.

Asked 7 years ago by Terry.

• A:Answer Hello Terry, I have attached a link below to the user manual. http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=6975349&CDCttType=UM&ModelType=C&ModelName=UN65MU8500FXZA&VPath=UM/201801/20180123102314699/ENG_US_KTMATSCL-3.0.8.pdf ^Britt

  Answered 7 years ago by Samsung

  
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