Questions & Answers

Q: QuestionWhat is the difference between this and Samsung - 65" Class - Q90T Series - 4K UHD TV - Smart - LED - with HDR. It's between these two for me please provide as much insight. Thanks in advance!

Asked 5 years ago by Ryan.

• A:Answer RYRY - The Q90T is 4K and has 8 million pixels on the screen no matter what size the screen, and the Q900TS is 8K, which has 33 million pixels no matter what size the screen. The bigger the screen, the more pixels, and one of the reasons why 8K is recommended. The Q900TS does 8K upscaling that includes Machine and Deep Learning - Texture Creation. Noise Reduction, Edge Restoration, and Fine-Detail Restoration. The Q90T has 4K upscaling - which is good -but does not include the Deep Learning that offers Fine-Detail Restoration. The 65Q90T has Direct Full Array 16X, Quantum HDR 16X, and a Quantum Processor 4K. The 65Q900TS has Direct Full Array 32X, Quantum HDR 24X, and Quantum Processor 8K. The Q900TS also has an Infinity Screen - near invisible bezel - it's beautiful! They both offer Smart TV Powered by Tizen, Universal Guide, Ambient Mode+, Multiple Voice Assistants, TV Plus, Mobile View, Samsung OneRemote, and are SmartThings Compatible. Hope this explains the differences for you! ^Cris

  Answered 5 years ago by Samsung

  
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Q: QuestionHELP! I am trying to decide if I want to purchase this TV and one of the must haves is at least one HDMI 2.1 input. The info on samsung website just says HDMI without giving a version. I called samsung tech support and he claims it has 4 HDMI 2.2 inputs.

Asked 4 years ago by Gene.

• A:Answer Hi Gene, HDMI 2.1 can be found in HDMI Port 4 on the Q900TS. ^Celina

  Answered 4 years ago by Samsung

  
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Q: QuestionHow long is the power cable?

Asked 4 years ago by Loliaz.

• A:Answer Hi there, the Samsung - 65" Class Q900TS Series LED 8K UHD has a 60" power cord. ^Scott

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV adjust to the settings of the show you are watching? What I mean by that is i have a Samsung 4K TV and unless your watching in 4k or 1080 the quality of the picture is horrible, so does it adjust to the viewing of the screen?

Asked 5 years ago by PROFFESSIONAL.

• A:Answer Hi BeeRMaN- The 65Q900TS has Machine Learning and Deep Learning upscaling. This includes Texture Creation, Noise Reduction, Edge Restoration, and Fine-Detail Restoration. Upscales any content you watch to 8K/4K Content. Every video game, every sport, and every movie. This is automatic. The TV also has Adaptive Picture which Mmeasures room lighting and automatically adjusts  TV brightness so customers enjoy a more comfortable viewing experience in both bright and dark rooms. Adaptive Picture also adjusts for detail and contrast. The adjustments include Very Bright , Bright, Normal and Dark. ^Cris

  Answered 5 years ago by Samsung

  
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Q: QuestionWhen will 65" and 75" Q950TS be released in the US?

Asked 5 years ago by fraz.

• A:Answer fraz, the 85" will be the only available size for the Q950TS model in the US. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes the TV have built-in surround sound? Does it obviate the need for a soundbar?

Asked 4 years ago by Tunafish.

• A:Answer Hi! The Q900TS features new technology we call Object Tracking Sound. Utilizing speakers on all four sides of the TV, your sound will intelligently follow the objects on screen to give you a more realistic sound experience. While it is impressive, for a true surround sound experience we recommend pairing the TV with a 2020 Samsung Q series soundbar. This will allow you to take advantage of Q Symphony, meaning your TV speakers will work in partner with your soundbar to give you our most immersive audio experience yet. Check out our Soundbars here: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All+Categories&type=page&id=pcat17071&iht=n&seeAll=&cp=1&browsedCategory=abcat0205007&st=categoryid%24abcat0205007&qp=%5Ebrand_facet%3DBrand~Samsung ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the 900TS series work with the No Gap mounts? or ONLY VESA?

Asked 5 years ago by Oli.

• A:Answer Hey Oli - The Q900TS does not work with the No Gap Mount however there are a variety of mounts that are VESA 400mm x 300mm on BestBuy.com that would work. https://www.bestbuy.com/site/searchpage.jsp?st=tv+wall+mounts&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys . ^Jason

  Answered 5 years ago by Samsung

  
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Q: Questionwill this tv come with allm and vrr?

Asked 5 years ago by Gamerman85.

• A:Answer Scott - yes, you will gain ALLM, VRR, Game Motion Plus, as well as Picture Quality/Sound Enhancer and Dynamic Black Equalizer. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionI purchased this TV about 7 months ago. Overall a great product. Lately I have been having problems with the sound. The sound will cut off intermittently and then come back on. From time to time the sound will stop all together and I need to restart.

Asked 3 years ago by theedtwo.

• A:Answer I Hope Mine is OK. ? Ive kept it in the Box a long while. I better check it out. Hopefully you got the the one in a Million “LEMON” ? Get a replacement ? Thanks.

  Answered 3 years ago by DAVEYVerified Purchase

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Q: QuestionCan this tv be mounted inside a bookcase frame? Or does it need side clearances? If so how much? Thsnks.

Asked 4 years ago by Anonymous.

• A:Answer Hi, When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. I hope this helps! ^Scott

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes it support Dolby Vision?

Asked 4 years ago by RC85.

• A:Answer Hi RC85! The Q900TS does not support Dolby Vision at this time, instead supporting HDR10+, the latest High Dynamic Range technology. HDR10+ adapts your TV to optimally display UHD content the way it was meant to be seen with true-to-life highlight and shadow details. Learn more about HDR10+ and the wide range of benefits at the following support page from Samsung: https://www.samsung.com/us/support/answer/ANS00078565/ ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat size tv stand is nees

Asked 4 years ago by Bill.

• A:Answer Hi Bill, Here are the Dimensions for the 65Q900TS- Product Size (W x H x D) Without Stand 56.4" x 32.1" x 1", Product Size (W x H x D) With Stand 56.4" x 34.7" x 10.3", Stand Size (WxHxD) 14.1" x 12.1" x 10.2". ^Celina

  Answered 4 years ago by Samsung

  
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Q: QuestionHow many HDMI 2.1 ports does this TV have ? I know the Q90T only has one (Port 4). Also, does this TV do as good as a job of getting rid of blooming in Game Mode as the Q90T does ? Huge improvement over last year’s Q90R and with less dimming zones. Crazy

Asked 5 years ago by Alex.

• A:Answer Hi Alex! HDMI 2.1 is found in Port 4 on the Q900TS as well. Our Q900TS features our 8K AI Upscaling with Machine Learning Technology that improves Texture Creation, Noise Reduction, and Edge Restoration. This year, we've added our Deep Learning Technology, which also brings you Fine-Detail Restoration for the best picture quality possible. We have also made improvements to Direct Full Array with Local Power Distribution, which provide you with better brightness, up to 20%, on top of the Direct Full Array technology. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it support Dolby atmos

Asked 5 years ago by Jayhawks.

• A:Answer Hey Jayhawks - The Q900TS does have eArc that supports lossless Dolby Atmos transfer to your Atmos enabled audio device. ^Jason

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this TV come with a warranty

Asked 3 years ago by Tiny.

• A:Answer One year

  Answered 2 years ago by JoseGVerified Purchase

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Q: QuestionIs the weight with the stand really 68.3 pounds? It looks so thin I was expecting it to weigh less.

Asked 3 years ago by DR133.

• A:Answer YES THIS TV DOES HAVE SOME WIEGHT TO IT. I DONT KNOW THE EXACT LBS BUT ITS HEAVIER THAN IT LOOKS

  Answered 3 years ago by GHOST

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Q: QuestionDoes this tv have ATSC 3 tuner in it???

Asked 3 years ago by Justbecause.

Q: QuestionDoes it have a Next Gen Tuner ATSC 3.0 tuner?

Asked 3 years ago by Anonymous.

Q: QuestionCould you watch a 3 d movie on this tv

Asked 3 years ago by Anonymous.

• A:Answer Are there any defects or scratches? What is the reason for such a large discount?

  Answered 3 years ago by SeanO

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Q: QuestionWhy is the 65Q900ts clearanced?

Asked 3 years ago by Hutch.

• A:Answer THIS TV IS LAST YEARS MODEL

  Answered 3 years ago by GHOST

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