A:AnswerHi Mousetime - We do not recommend mounting your TV over a fireplace. Your primary concern will be the heat; Samsung TVs should never exceed 104°F. Before you even think of mounting a TV above your fireplace, light a fire and check the temperature first.
If you have a wood-burning fireplaces, ash could accumulate on the TV and its vents. You may be cleaning the TV much more often because of it.
Also keep in mind that if you mount your TV above a fireplace, it will be well above eye level when you're sitting down. Consider getting a mount that can be angled to make it easier on your neck.
~ Samsung Specialist
A:AnswerOurs worked without internet access, although we did connect it after we set up the cable, dvd, & soundbar, but did not notice any popups or anything.
You can set up how the TV should launch when you turn it on - e.g. last used (hdmi 1 or pc/server or whatever).
The remote has solar charging, which seems cool, & can be setup to control multiple devices.
A:AnswerHi paulg - The 65” S90D provides you with a clearance of 2.6", and a soundbar can be placed directly on the stand. Most Samsung Soundbars will easily fit in this clearance. If you have more questions, please feel free to reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with Us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerIceman - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
A:AnswerHi Tv,
If your TV has a black screen even when it's on, it's quite possible it could be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Check the One Connect cable for damage and solid connection. Disconnect and firmly reconnect the One Connect cable at both ends.
Note: If the One Connect cable is bent, broken, kinked, pinched, or has a heavy object on top of it, it can cause an issue. The cable needs to be replaced if damaged.
2. Disconnect the One Connect Box (either by disconnecting its power cord, or the One Connect cable) to see if the TV displays an error message.
If you see anything (like a message or picture) on the TV after disconnecting the One Connect Box, the One Connect Box needs to be replaced.
If the TV is plugged into a wall outlet, turned on, and disconnected from the One Connect Box, but no message appears, your TV will need service.
3. Press the Home button on the remote. If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
4. Confirm the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time, from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After you've reconnected the external device, turn it off and then back on.
5. Run HDMI Troubleshooting. Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting
6. Test different external devices. The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port. If you were unable to test the cable in the previous step, then try swapping the cable, too. If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If the issue persists after these steps, the TV may need service. So we can better investigate your issue and assist you towards a solution or replacement, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~Samsung Advisor
A:AnswerSunspa - You can find these measurements on this model’s product page – just click Specifications and scroll down to Dimensions: https://www.bestbuy.com/site/samsung-65-class-s90d-series-oled-4k-uhd-smart-tizen-tv-2024/6576598.p?skuId=6576598
~ Samsung Specialist
A:Answermost new receivers have that capability. you have to spend some money. I have a denon that has that ability. but you need to turn the tv on then the rest connects
A:Answeryes, we have Gen 2 airpods paired. We have generation 4 noise cancelling airpods but have not tried pairing them yet because with the previous Samsung tv it would not allow rewinding. It would keep dropping the pairing with Gen 4 airpods. Apparently this is a known issue with Samsung but I am not sure if any recent updates have corrected this problem for Gen 4 airpods. But Gen 2 airpods are good to go.
