“When you describe the Open Box condition as 'fair' what does that mean?”

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• I just purchased an open box excellent condition and it was completely trashed. Didn’t notice until I got it home and unwrapped it and there was large dents along with deep scratches all over the top and sides along with missing screws. I would buy new or not at all after this experience they wouldn’t do anything but take it back.

  Answered by Nyk1217 2 years ago

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• Dear Valued BestBuy Client, To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry. Thank you, and stay safe! ^Chrystel

  Answered by Samsung 2 years ago

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