Questions & Answers
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- Model:
- DVG45T6020W/A3
- |
- SKU:
- 6420196
Highly rated by customers for: Quiet, Easy to use, Large capacity
$989.99Your price for this item is $989.99
Page Showing 81-100 of 161 questions
Q: QuestionIs this a reverse tumble dryer
Asked by Dryer.
- A:Answer Hi Dryer Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144454651 ^Camille
Answered by Samsung
Q: QuestionDo you sell propane clothes dryers. Everything i look at is natural gas.
Asked by Kenners.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Kenners. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to a propane gas dryer. Regarding your concern, a natural gas dryer can be converted to a propane gas dryer. I suggest you check this link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144390102 ^Camille
Answered by Samsung
Q: QuestionCan this gas dryer be used on a pedestal
Asked by Jan.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Jan. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be used on a pedestal. Regarding your concern, yes, the pedestal can be used on your dryer. I have included your user manual to assist you further. Please go to page 13. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369809 ^Camille
Answered by Samsung
Q: QuestionWhat's the dimensions of the box the washer comes in? I need to know if it will fit in my SUV for pickup.
Asked by Celestine.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Hi Celestine. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ box dimension. Regarding your concern, this would be the shipping dimension 29.4" W x 42.4" H x 34.1" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144366293 ^Camille
Answered by Samsung
Q: QuestionDoes the Samsung washer WF45T6000AV/A5 come with the hoses.
Asked by Tipparee.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Fingerprint Resistant Black Stainless Steel
- A:Answer Hi Tipparee. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately. I suggest you check this link to your user manual for assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422463 ^Camille
Answered by Samsung
Q: QuestionOn the electric dryer are you able to choose temperature level and dryness level? Such as if I want temp 1 and dryness level 5, or temp 3 and dryness level 4.
Asked by WynsWrld98.
- A:Answer Hi WynsWrld98, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. I have shared the user manual link below. Please go to the link and turn to pages 39 - 40 for the cycle chart. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371822 Leo
Answered by Samsung
Q: QuestionCan u change the way the dryer door opens. Make it open from right to left.
Asked by Reneev.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Yes
Answered by DawnA
Q: QuestionCan the gas model be fitted for propane source?
Asked by Debs.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Debs. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this model can be fitted with propane. Regarding your concern, yes, this can be fitted with propane. Here are the details you need to consider if you will be using propane. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation I suggest you check your user manual for further assistance. Here is the link. Please go to page 17. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144326739 ^Camille
Answered by Samsung
Q: QuestionWill this fit our old pedestals, DC68-02436A-06?
Asked by Keith.
- A:Answer Hello Cindy, Thank you for reaching out and letting us know your inquiry if this Samsung dryer fits with your old pedestals, DC68-02436A-06. We understand that this information may be essential for you to know. We're here to help. As per checking, the compatible pedestal for this Samsung dryer is WE402NW. Attached is a link to the website to know more about the pedestal. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW/A3#specs You may also visit samsungparts.com should you wish to purchase a pedestal. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144314616 -Angelica
Answered by Samsung
Q: QuestionMy machine keeps shaking.
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer ours has same problem. Repair man states this model is bad for that.
Answered by JoeM
Q: QuestionIs this a single load detergent washer or does it dispense detergent automatically? Thanks
Asked by Anonymous.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Single load
Answered by Anonymous
Q: QuestionTo convert to propane, are additional parts required and what type of contractor can do this for you?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor dry on how to convert to propane gas. Regarding your concern, here are the details you need to consider. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shutoff valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation. Here is the link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144306926 ^Camille
Answered by Samsung
Q: QuestionHow long is the drain hose?
Asked by AC29.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer At least 6 ft
Answered by Slpower
Q: QuestionDoes this washer show the time remaining in the cycle?
Asked by HJBN.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer yes
Answered by Anonymous
Q: QuestionIs my dryer natural gas
Asked by Mine.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Thanks so much for asking. This model dryer (DVG45T6000P/A3) is a fully gas model. However, all Samsung gas model dryers are able to be converted to run on propane using a compatible conversion kit. ^Jecca
Answered by Samsung
Q: QuestionWhat side does this washer open to?
Asked by Defender.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Thanks so much for asking! If you are facing the washer, the hinge will be on your left, and the door opening will be to your right. ^Jecca
Answered by Samsung
Q: QuestionI have never owned a washer dryer that wasn’t prestacked as a single unit. I notice the controls for both the washer and the dryer are on the tops of each unit. How do you reach the dryer controls (after stacking) if they’ll be near the ceiling?
Asked by Stacy.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Thanks so much for asking, Stacy! You are correct that stacking the units will place the dryer's control panel at the top in a high location. We do currently have a few models available that can connect together and use the washer's control panel to operate both the washer and dryer. You can find these models here: https://bit.ly/3s4fqrz. ^Jecca
Answered by Samsung
Q: QuestionIs this washer and dryer Wi-Fi capability so it can send a message when it’s finished. Also can you set a timer to start a load at a certain time.
Asked by Danny.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
- A:Answer Thanks so much for asking, Danny! This model does not have the ability to connect to Wi-Fi. Because of this, it is not able to be controlled or monitored by a smart phone the way that our Smart Control models are. However, it does have a Delay End feature that allows you to select the time you want the cycle to start and end. You can read how to use this feature on page 38 of the user manual (https://bit.ly/3lmPsM4). ^Jecca
Answered by Samsung
Q: QuestionWhen you stack them can you use a pedestal
Asked by Paula.
- A:Answer Thanks so much for asking, Paula! Samsung pedestals are not designed to hold the weight of both the washer and the dryer stacked. Because of this, we do not recommend using a pedestal with stacked units. ^Jecca
Answered by Samsung
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