Questions & Answers

Q: Questionok the samsung ru9000 in specs its says 3 yr parts labor so why do u want $300 for 5 yr warranty? samsung is covering first 3 yrs i have called them!

Asked 4 years ago by pepp07.

Q: QuestionCan "Game Enhancer" be enabled on more then one hdmi port? I have a Xbox Series X and PS5 I would like to both connect.

Asked 4 years ago by Matthew.

• A:Answer Yes I have both as wel “ps5 and XSX. They game enhancer works on all the inputs I’ve tried

  Answered 3 years ago by Oltron

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Q: QuestionWhat is the distance between the top and bottom and left to right wall mounting bolt holes? Trying to figure out sizing for a wall mount.

Asked 4 years ago by Anonymous.

• A:Answer I did not worry about the holes in the back of the TV as I bought a VESA mount. It’s a standard compatible with most major TV brands. I bought a Echogear full motion TV wall mount for TVs up to 86 inches. My Samsung TV is 75 inches. Wall mount and TV Works great.

  Answered 4 years ago by HdmiVerified Purchase

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Q: QuestionDoes this TV have PIP? Would I be able to watch 2 (maybe more) video sources that are hooked up to the HDMI's or the antenna in on the TV? I Love to watch my sports. Multiple game action would be great if I can have this ability.

Asked 4 years ago by Johnny.

• A:Answer No it does not.

  Answered 4 years ago by TiminFLVerified Purchase

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Q: Questionwhat kind of audio cord do I need to make this a monitor?

Asked 4 years ago by ScottyB.

• A:Answer An HDMI cable from your computer to any of the 4 TV HDMI inputs would work.

  Answered 4 years ago by KerryVerified Purchase

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Q: QuestionIs the difference between Motion Rate 120 and 240 and Refresh Rate 120 and 60 a big deal?

Asked 4 years ago by Safi.

• A:Answer Hi Safari, the Motion Rate is a metric that combines the panel's native refresh rate, image processing, and backlighting technology. This produces a rating that better conveys the TV’s overall motion performance. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this tv compatible with Apple airplay for screen mirroring?

Asked 4 years ago by Yalster.

• A:Answer Hi Yalster! The RU9000 does indeed support AirPlay for screen mirroring with iOS devices. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV have bluetooth 4.2?

Asked 4 years ago by Allyson.

• A:Answer Hi Allyson, yes the Bluetooth version is 4.2. ^Val

  Answered 4 years ago by Samsung

  
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Q: QuestionJust brought the 75" series 9 240/120htzs with edge lit just wondering if I should of went with 75" series 8 with direct lit 120/60htzs

Asked 4 years ago by Tim.

• A:Answer If you love football game then you got the right TV!

  Answered 4 years ago by Jonathan

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Q: Questionwhat is a series 9 samsung tv

Asked 4 years ago by Swede.

• A:Answer Hi Swede! The RU9000 is a 2020 Samsung Smart TV. The RU9000 features our new Crystal UHD processor, which brings stunning clarity to everything you already watch. Movies and shows from your cable box, video streaming apps, blu-ray / DVD player, and video games are all displayed in 4K resolution. It also powerfully upscales 4K to ensure that you always get lifelike 4K resolution no matter the source. The RU9000 has Motion Rate 240/120Hz Refresh Rate with Auto Game Mode, Freesync VRR, and "Works With" Alexa, Google Assistant, and Bixby voice assistants. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWill you take $800.00 cash for this 75 inch Sampson 900 series new TV

Asked 4 years ago by Anonymous.

• A:Answer Noooooo, worth way more!!!

  Answered 4 years ago by NewphoneVerified Purchase

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Q: QuestionHi, why does the weight say ~87 pounds on Best Buy, but on the Samsung website it says 37 pds? https://www.samsung.com/us/televisions-home-theater/tvs/crystal-uhd-tvs/75--class-ru9000-4k-crystal-uhd-hdr-smart-tv--2020--un75ru9000fxza/#benefits

Asked 4 years ago by Mike.

• A:Answer Hello Mike, The correct weights of the 75TU9000 are: Product Weight With Stand: 87.7 pounds Product Weight Without Stand: 86.2 pounds ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionHi there it sais this tv is unavailable. Do you know when you might be getting them back in stock or is there a way to receive an email when you get them back in stock

Asked 4 years ago by Pauly.

• A:Answer Hello Pauly, Please check back soon for availability on the 75RU9000. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: Questionplease tell me why can't i get a 75" 9 series LED 4K UHD SMART TIZEN crystal television priced at $997.99 ordered on line...i even tried to use the chat person from georgia to help me but couldn't tell me why not...

Asked 4 years ago by jenny.

• A:Answer Hello jenny, Please check back soon for availability on the 75RU9000. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I share my iPhone, iPad and Mac screen on tv wirelessly ?

Asked 4 years ago by Azeem.

• A:Answer I never received this tv and they are still trying to charge me for it their customer service is freaking horrible I have talked to 2 managers and still nothing so I have canceled my credit card and will never buy anything from then again

  Answered 4 years ago by SuckyassserviceVerified Purchase

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Q: QuestionDoes the tv have tru motion?

Asked 4 years ago by Maty.

• A:Answer Hello Maty, The 75RU9000 has Motion Rate 240 that keeps up with high-speed action. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionHow many Nits does this model have?

Asked 4 years ago by CuriousAl.

• A:Answer Rtings reviews this model of TV and confirms the SDR Brightness is very disappointing and the HDR Brightness is very disappointing. The TV has only about 330 Nits, which is very disappointing for a "Class 9" HDTV with HDR+ technology. There is no point at all in having such technology, because the TV doesn't get bright enough to take advantage of the HDR technology properly.

  Answered 4 years ago by MichaelZ

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Q: QuestionCan you directly access the internet to read emails, check other web sites?

Asked 4 years ago by Bobby.

• A:Answer Hello Bobby, Yes, the 75RU9000 comes with a built in Samsung Internet browser. If you don't see it in the recommended app list, you can find it in the TV built in app store. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the 9 series also have the ambient mode where I can put my photos as screensaver like the 8 series?

Asked 4 years ago by Anonymous.

• A:Answer Hi! The RU9000 does not feature Ambient Mode. Check out models TU8000 or Q60T for Ambient Mode support. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWHAT IS THE SPAN BETWEEN THE 2 SUPORT?

Asked 4 years ago by Anonymous.

• A:Answer Hi! The total width of the two feet supporting the TV is 47.3 inches. ^Tim

  Answered 4 years ago by Samsung

  
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