Questions & Answers

Q: QuestionCan I turn this TV on with Amazon Alexa?

Asked 4 years ago by Eddy.

• A:Answer You'll need a harmony hub or something like that. The TV doesn't stay connected to the network when it turns off (smartthings doesn't recognize it when it's off). So - yes, you can, but not in a way that's easy and doesn't require an extra purchase.

  Answered 4 years ago by thistvbelongsinalandfillVerified Purchase

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Q: QuestionHow many nits of brightness does this TV have? Does it have at least 1500 or maybe 2,000?

Asked 4 years ago by Anonymous.

Q: QuestionMy tv doesn’t fit on the console I have because of the legs. Is it possible to change out the legs for something that will sit closer to the middle?

Asked 4 years ago by Jaime.

• A:Answer Hello Jaime, Due to the 85 inch size, you are limited to select alternative solutions. Please check out universal wall mounts. https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~85%22%20or%20More&sc=Global&st=TV%20wall%20mount&type=page&usc=All%20Categories ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionHow can I use my Mediacom cable remote to turn turn the tv on and off AND control the volume. I just installed tv yesterday and. Must use the samsung control for these Twofeatures.

Asked 4 years ago by Don.

• A:Answer Hello Don, You will have program your Mediacom cable remote to the 85TU8000 to be able to control the TV. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV have a built in operating system

Asked 4 years ago by JT81.

• A:Answer Hello JT81, Yes, the 85TU8000 comes with the Samsung TIzen operating system. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat receivers will work with this TV? I'm looking for a bluetooth wireless receiver and a ceiling surround speaker system but don't want to purchase a system that is incompatible.

Asked 4 years ago by AC.

• A:Answer I just picked up the Samsung T650 it works great

  Answered 4 years ago by HeadrocVerified Purchase

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Q: QuestionI was looking at this tv yesterday and it was $ 1599.99 today is $1999.99 will it go on sale again ? How much does it weigh and what are the outside of the box demesions

Asked 4 years ago by Earl.

• A:Answer Hi Earl! The shipping weight of the TV is 124.6lbs. The dimensions in the box are: (INCHES W x H x D) 82.3 x 49.1 x 10.2. For pricing and promotional information, please contact your local Best Buy or check back at a later date. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionI am concerned about glare if you are not sitting directly in front of the TV. Does it have a nonglare screen?

Asked 4 years ago by DEDE.

• A:Answer Hi Dede, The Anti-Glare screen starts on the Q80T which also is one of our QLED TV's. It also has more features than the TU8000. Here is the link for that model: https://www.bestbuy.com/site/samsung-85-class-q80t-series-qled-4k-uhd-smart-tizen-tv/6402407.p?skuId=6402407 ^Jeremy

  Answered 4 years ago by Samsung

  
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Q: QuestionAny tips on how to switch HDMI Ports using a cable box? When I connected my cable box (Xfinity) to the TV and tried to use the HDMI ports on the Cable box for my game consoles, the Samsung TV wouldn't recognize them when going to the source feature.

Asked 4 years ago by AC.

• A:Answer Hi AC, You can switch the source on the TV by switching to the input you are trying to watch. You cannot switch the source by using the cable box. The TV will automatically switch the source to a game system when it is turned on. It doesn't matter which HDMI input you are using. If you are still having an issue, you can call Samsung Support through these outlets: Phone: 1-800-SAMSUNG Available 8 AM - 12 AM EST 7 days a week LiveChat or Text: https://www.samsung.com/us/support/contact/ Facebook Messenger: https://www.facebook.com/samsungsupport Twitter: https://twitter.com/SamsungSupport The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/ ^Jeremy

  Answered 4 years ago by Samsung

  
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Q: Questioncan i lay flat for delivery

Asked 4 years ago by fiveanddime.

• A:Answer Hello fiveanddime, No, Large Thin TVs are very fragile. Vibrations, and lack of screen support are the main reasons why you shouldn’t ever transport your TV laying down. Most manufacturers intend for the TV to be upright which is why most are packed with supportive Styrofoam corners. If you’d like peace of mind during this process you can let our Geek Squad, or our delivery partners handle getting it to you if you had purchased from Best Buy. You can learn more about our Free Shipping and Delivery options. https://www.bestbuy.com/site/tv-home-theater/free-tv-shipping-or-delivery/pcmcat748300551037.c?id=pcmcat748300551037&CMP=ocss ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you connect wirelessly/mirror to this tv with IOS apple devices?

Asked 4 years ago by MarkMSI.

• A:Answer Hello MarkMSI, Yes, the 85TU8000 comes built- in with both AppleTV and Airplay2. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this TV support earc through HMDI?

Asked 4 years ago by NYCMAN.

• A:Answer Hi there, Yes this TV does have one HDMI dedicated as an eARC output. ^Jeremy

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this tv support hbo max?

Asked 4 years ago by Gemar.

• A:Answer Hi Gemar! Yes, the HBO Max application is available on the TU7000. To access this application, along with a wide range of other apps and streaming services, utilize the search feature through the built in app store. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does Tizen mean

Asked 4 years ago by Tm.

• A:Answer Hi TM! Samsung TVs feature a user friendly smart system built in called Tizen allowing you to access all of your favorite streaming content, a built in web browser, free TV with Samsung TV Plus, and a wide range of other great smart features. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you download VUDU on this TV?

Asked 4 years ago by Rk.

• A:Answer Hi Rk! The VUDU app will come preinstalled in your TV's App Launcher upon setup. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionCan this tv be used vertically?

Asked 4 years ago by Tpg87.

• A:Answer Hi TPG87, the consumer models are designed to be used horizontally, not vertically with one exception, the 32" Frame: https://www.bestbuy.com/site/samsung-32-class-the-frame-series-full-hd-smart-tizen-tv/6405713.p?skuId=6405713. Thanks, ^Scott

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this 85 inch fit on a cabinet that is 74.75 long and 18 inches wide? Not sure the dimensions of the stand.

Asked 4 years ago by Kpatt.

• A:Answer Outer (wide) 74.75 High is 42.50 with out the legs With legs add another 10 inch to it on hight.

  Answered 4 years ago by DanielJVerified Purchase

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Q: QuestionI recently moved and lost the legs for this 85" TV. Any idea what model # legs I need to buy to replace the old ones and where to buy them?

Asked 4 years ago by NoHandLuke.

• A:Answer Q60T/70TTU8KBN63-18855 82/85 L Q60T/70TTU8KBN63-18854 82/85 R

  Answered 4 years ago by DanielJVerified Purchase

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Q: QuestionIs this a good tv for a room with lots of sunlight?

Asked 4 years ago by Jesse.

• A:Answer It adjust to the sun light alot better then the old TV I had in my living room. We have one large 50 inch window and a sliding door thats allows alot of light in so we had to add darker curtains. But yes the TV does adjust to the light. God bless.

  Answered 4 years ago by DanielJVerified Purchase

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Q: QuestionOn the Samsung UN85TU8000FXZA 85 inch tv what is the distance between the leg stands?

Asked 4 years ago by Sherry.

• A:Answer It good

  Answered 4 years ago by Yanneiry

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