Questions & Answers

Q: QuestionFor this Q80A 85" does it have the ADS panel or the VA panel. Rtings says the 55" through 75" have the ADS/IPS panel and the 85" has a VA panel. Thanks

Asked 3 years ago by Parlay35.

• A:Answer VA Panel has been confirmed at this point.

  Answered 3 years ago by SigChiDj

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Q: QuestionDoes this TV have HDMI Arc? The specs don't say.

Asked 3 years ago by MD2002.

• A:Answer MD2002 - HDMI eARC/ARC is located in HDMI port number 3. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionI HAVE A LG SOUND BAR SN6Y WILL IT WORK WITH THIS SAMSUNG QLED 85 INCH Q80A TV OR DO I NEED A SAMSUNG SOUNDBAR THAT HAS DOLBY ATMOS SOUND

Asked 3 years ago by 4KLOVER2021DM1965.

• A:Answer Hi there! Your current soundbar will work with the Q80A TV; however, if you want Dolby Atmos audio, your soundbar will need to be compatible with Atmos as well. We recommend checking out our HW-Q850A Dolby Atmos Soundbar, exclusively found at Best Buy: https://www.bestbuy.com/site/samsung-5-1-2-channel-soundbar-with-dolby-atmos-dtsx-black/6454215.p?skuId=6454215 ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionHow far from the edges are the mounting holes? What are the specs hidden in the unpublished Quickstart and owners manual for the 85" TV ? Called Samsung and they told me they can't give me the manuals? So what is Samsung hiding?

Asked 4 years ago by gackdeux.

• A:Answer Hi gackdeux! Thank you for your question. On the 85" Q80A TV, the distance from the top mounting holes to the top of the TV is 8.2". The distance from the bottom mounting holes to the bottom of the TV is 18.4". The distance from the mounting holes to each side of the TV is 25.4". Please keep an eye on Samsung's available Support Guides & User Manuals, as these are continuously updated to include each TV model size. The User Manual is available to you on Samsung's website now! You can find this on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the Q80A TV under "4K QLED TVs" and download the User Manual, as well as the E-Manual. The E-Manual is also available directly on your TV at: Settings > Support > Open e-Manual. Should you have further questions, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week, text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support. We look forward to hearing from you! ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionHOW DOES THE BUILT IN VOICE ASSISSANT WORK --- DO YOU NEED THE GEEK SQUAD TO INSTALL SOMETHING FOR THAT TO WORK

Asked 3 years ago by 4KLOVER2021DM1965.

• A:Answer Hi there - You can set up your TV's Voice Assistant function in your TV's settings by going to: Home > Settings > General > Voice > Voice Assistant, then follow the instructions on the TV screen to enable the selected Voice Assistant. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionWHAT AM I GIVING UP BY GETTING THE Q80 85" AND NOT GETTING THE QN85A NEO? THANKS PAT

Asked 3 years ago by ROOSTER.

• A:Answer ROOSTER - Both models feature SpaceFit Sound which optimizes sound tailored to your environment, no matter where your TV is placed, (AVA) Active Voice Amplifier which detects disturbances and enhances on-screen voices to deliver each bit of dialogue loud and clear, and Motion Xcelerator Turbo+ to enhance motion clarity and catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities. When stepping up to the QN85A, you will gain our Neo Quantum Processor 4K which analyzes the signal, source, and content scene-by-scene to optimize your 4K clarity. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the channel guide for antenna TV filled with ads? Does the channel guide for antenna take minutes to load?

Asked 3 years ago by RickS.

• A:Answer No ads and on in seconds

  Answered 3 years ago by SPEAKERSVerified Purchase

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Q: QuestionCan I wirelessly connect this TV to my Samsung T70 sound towers?

Asked 3 years ago by Ds.

• A:Answer Ds - You can connect the MX-T70 Sound Tower to the Q80A TV via Bluetooth. Please keep in mind you will only be able to pair one Sound Tower at a time when connecting via Bluetooth. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this unit have a optical sound connection. I have a older Bose home theater system with fantastic sound that only has RCA or optical inputs.

Asked 3 years ago by DanS.

• A:Answer Yes

  Answered 3 years ago by Bally420Verified Purchase

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Q: QuestionWHERE ARE THE BUTTONS TO TURN TV ON OR OFF ON THE TV. MY REMOTE IS NOT WORKING.

Asked 1 year ago by MARY.

Q: QuestionWHAT IS REPLACEMENT PART NUMBER FOR REMOTE?

Asked 1 year ago by MARY.

Q: QuestionWhat is the remote model number for this tv

Asked 2 years ago by Dude.

• A:Answer # on my remote is FCC ID A3LRMCSPA1RP1 Another is : TM2180E Hope this helps you !

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwhat is the measurement from outside corner to corner diagonally and top to bottom outside edge ??

Asked 3 years ago by Anonymous.

• A:Answer 85

  Answered 3 years ago by williamVerified Purchase

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Q: QuestionHi. Is it work with 110v-240v?

Asked 3 years ago by Anonymous.

• A:Answer 110v.

  Answered 2 years ago by BigboyVerified Purchase

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Q: QuestionHow well does this model do with sun glare coming through the windows in the evening?

Asked 3 years ago by Anonymous.

• A:Answer Does good

  Answered 3 years ago by RudyElVerified Purchase

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Q: QuestionI have room above my fireplace that would be ideal for this TV, if it weren't for the crown molding. Is this a service that could be included or contracted through Best Buy?

Asked 3 years ago by Anonymous.

• A:Answer Yes. The installers are extremely knowledgeable in all types of installations.

  Answered 3 years ago by HappyWatcherVerified Purchase

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Q: QuestionIs this tv compatible with Dolby atmos

Asked 3 years ago by Danny.

• A:Answer Yes. If you connect your TV to your audio receiver via the eARC (HDMI) port. I have this set up and it works great.

  Answered 3 years ago by BrandonVerified Purchase

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Q: QuestionWhat flush mount can be used to ensure tv is as close as possible to walk?

Asked 3 years ago by Lisa.

• A:Answer You need one that allows space not not flush.

  Answered 3 years ago by RudyElVerified Purchase

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Q: Questiondoes the eARC HDMI work with the old pioneer receiver?

Asked 3 years ago by Douglas.

• A:Answer Yes, assuming your receiver supports ARC. Though eARC is the newest technology, it's backwards compatible with ARC.

  Answered 3 years ago by BrandonVerified Purchase

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Q: QuestionDoes this tv have center stand as pictured or legs,if legs measurement between the legs

Asked 3 years ago by Scott.

• A:Answer Center stand but being that it is so large, we decided to mount ours to the wall

  Answered 3 years ago by LisaCVerified Purchase

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