Questions & Answers

Q: QuestionI see there are no legs just a stand how heavy is it to hold that tv Is it a good idea to attach a small cable to the wall for safety or the stand is good enough

Asked 4 years ago by homer.

• A:Answer Hello homer, The 85Q80T has one of our most premium stands. The stand itself weights about 15 lbs, it is a very sturdy stand. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionWhere exactly are the screws for the mounting bracket? Are they in the center? I am trying to get the bracket in place before the TV gets here.

Asked 4 years ago by BLD.

• A:Answer Hi there, on the Samsung - 85" Class - Q80T Series the holes for the 600mm x 400mm VESA mounting pattern starts 25.45" from the sides, 8.25" from the top, and 18.35" from the bottom. ^Scott

  Answered 4 years ago by Samsung

  
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Q: QuestionDo the HDMI connections support HDCP 2.2? I have not been able to find this in the specs or manuals. Another question, could you confirm that one HDMI connection supports "eARC"/

Asked 5 years ago by RumCrook.

• A:Answer RumCrook - 85Q80T does support HDCP 2.2. Also The Q80T supports HMDI 2.1 and eARC. ^Jason

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this Television have the Anti glare technology? The previous Q80 & Q90 series had this technology.

Asked 4 years ago by Anonymous.

• A:Answer Hello! The 85Q80T has Ultra Viewing Angles and Anti Reflective Technology which will provide you with more accurate color representation allowing more versatility in TV placement and seating without distracting glare. ^Celina

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat’s the difference between the q80? And q90t? Is there a difference in picture quality?

Asked 4 years ago by Eric.

• A:Answer Hello Eric, The Q90T has more lighting and dimming zones to give you more detail, blacker blacks and whiter whites. You will notice a difference in the picture quality. ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat year this model QN85Q80TAFXZA was released/assembled?

Asked 5 years ago by Peter.

• A:Answer Peter, the Q80T is a 2020 model. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan a 85” Samsung TV be watched comfortably at a distance less than 10 feet?

Asked 4 years ago by Paco.

• A:Answer Yes. But I think 15’ is the perfect distance.

  Answered 4 years ago by Wholeshot27Verified Purchase

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Q: QuestionCan the box be laid down flat on the bed of a SUV when picking it up at the store and driving it home? The bed is large enough for the box but it will not fit if loaded vertically.

Asked 4 years ago by DIYpickup.

• A:Answer Hello, Large Thin TVs are very fragile. Vibrations, and lack of screen support are the main reasons why you shouldn’t ever transport your TV laying down. Most manufacturers intend for the TV to be upright which is why most are packed with supportive Styrofoam corners. If you’d like peace of mind during this process you can let our Geek Squad, or our delivery partners handle getting it to you if you had purchased from Best Buy. You can learn more about our Free Shipping and Delivery options here! https://www.bestbuy.com/site/tv-home-theater/free-tv-shipping-or-delivery/pcmcat748300551037.c?id=pcmcat748300551037&CMP=ocss ^Cristian

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the measured space between the bottom of the television and the stand? I need to be able to place my sound bar under the tv.

Asked 4 years ago by DM.

• A:Answer Hi DM! The space between the bottom of the 85Q80T and the bottom of the pedestal is about 3.15". ^Gina

  Answered 4 years ago by Samsung

  
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Q: Questionhow many speakers come with tv 2 or 4?

Asked 4 years ago by eagle.

• A:Answer Hi eagle! The Q80T has 60 Watt 2.2 Channel sound. The Q80T also utilizes Object Tracking Sound, which provides you with 4 dedicated up-firing and down-firing speakers. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionWill the hw-q80r (2019 model) soundbar work with the q80t tv (2020 model)?

Asked 4 years ago by Annie.

• A:Answer Yes. They work together.

  Answered 4 years ago by TheGreatOneVerified Purchase

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Q: QuestionWhere is the plug located? Assuming in the back, but where -top, center, bottom? Any pictures of the back?

Asked 4 years ago by Craftinghappiness.

• A:Answer Craftinghappiness, we are unable to post photos; however, facing the back of the TV, the power outlet on the Q80T will be located on the right side, more towards the bottom of the TV. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionThis TV is advertised as supporting voice command for Google Assistant. Can't find it in the setup menu. Only shows setting up for Amazon Alexa & Bixby voice command. Specs say Amazon Alexa & Google Assistant & does't mention Bixby. How do I get Google?

Asked 5 years ago by CharlieF.

• A:Answer Charlie F - The 85Q80T the Google Assistant option will be available via frimware update coming soon. ^Cris

  Answered 5 years ago by Samsung

  
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Q: Questionwhat is the in-box/packing dimensions of this item?

Asked 1 month ago by mq.

Q: QuestionHi, I want to use a Roku soundbar and be able to use TV ears at the same time. The TV has HMDI ARC and a digital audio output. If I connect the Roku via the HDMI, can I connect the TV ears via the digital audio output have them both work?

Asked 4 years ago by MrBubble.

Q: QuestionIs this model going to be available anytime soon? It has show unavailable for pick up or delivery for somewhere around 6 months

Asked 4 years ago by GamingDad.

Q: QuestionMy 85 in this arrived today it was a floor model they didn't send the power cord how do I go about getting a power cord can I use any Samsung power cord or does it take a special one

Asked 4 years ago by Anonymous.

• A:Answer Hello we purchased an 85 TV model and are very happy with it. Although there might be another cord that can be used, You should contact Best Buy customer service and advise them what happened. Best Buy is all about customer service and want to make sure their customers are 100% satisfied. They will provide the cord you need at no extra cost because the cord should have come with the TV from the onset.

  Answered 4 years ago by RebeccaUVerified Purchase

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Q: QuestionDoes this TV support 4k at 120 fps or is it locked at 60 fps while using 4k?

Asked 4 years ago by Dallasfan0684.

• A:Answer 4K @ 120 is supported. I play call of duty on the series x and it looks great.

  Answered 4 years ago by Packerfan0684Verified Purchase

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Q: QuestionDOES THIS TV HAS A ONE BOX HDMI CONNECT?

Asked 4 years ago by JERRY.

Q: QuestionWill a Sonos Arc cover part of the screen when set in front of this TV if the TV is mounted on the included stand?

Asked 4 years ago by Palvyre.