Questions & Answers

Q: QuestionI'm confused. What's the difference between 9000 & 9010 other than the year? It says the 9000 is direct lit & 9010 is edge which edge is inferior. It says 240hz on Samsung site but here it says 60 hz so which one?

Asked 4 years ago by AntiLiberal.

• A:Answer AntiLiberal - Thank you for bringing these Specs to our attention, we will work to get this corrected on the website. Both the TU9000 and TU9010 are the same model, the only difference is the drop-in model number. Both of these models feature Motion Rate 240 / 120Hz Refresh Rate. Both models are Direct Lit. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG. We look forward to hearing from you. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you display your own photos on this TV?

Asked 3 years ago by West.

• A:Answer Hi West! Yes, the TU9010 features Samsung's Ambient Mode. Project your favorite photos onto the TV and watch them blend in beautifully with your space. Lay out multiple photos in an artful collage or place them in a slide show. You can also cast or mirror your photos from a mobile device to the TV, or load the photos on a USB storage device and play them through the TVs file browser. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes it have an hdmi arc port

Asked 3 years ago by Joe.

• A:Answer Yes, most newer Samsung TV models have Audio Return Channel. So yes this TV does

  Answered 3 years ago by Agebt0024Verified Purchase

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Q: QuestionWhat is the dimensions of a 86" tv

Asked 3 years ago by Anonymous.

• A:Answer Hi there! Here are the dimensions of the 86" TU9010: (WxHxD) With Stand: 75.8" x 47.4" x 15.4" Without Stand: 75.8" x 43.3" x 2.2" ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionI’m trying to connect my Samsung TU9010 86” TV to my surround sound receiver but I do not see an HDMI output, only an optical output. I would rather do HDMI for sound. Is this possible with this TV?

Asked 3 years ago by Riv.

• A:Answer The HDMI eARC is labeled number 3, that is the one you should connect your sound bar or receiver, If it does not detect it automatically you can set it up manually.

  Answered 3 years ago by Manny

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Q: QuestionSpecifications say that this TV DOES NOT have a tuner to watch over the air. But it has RF connector. A have seen one answer that this TV DOES have a tuner. What is correct ? Thanks. Ref. to TU9010 LED 4K UHD Smart Tizen TV

Asked 3 years ago by Vlad.

• A:Answer You can add an antenna and watch over the air channels as well as digital channels too!

  Answered 3 years ago by mercyVerified Purchase

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Q: QuestionDoes the TV have Dolby Vision? Thanks!

Asked 3 years ago by glueman.

• A:Answer Hi glueman! The TU9010 does not support Dolby Vision; instead, this model supports HDR10, HDR10+, and HLG. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionCan you download the Vudu app on this tv?

Asked 3 years ago by Vudu.

• A:Answer Hi! Yes, the Vudu app can be searched for and downloaded through the TU9010's built in App Store. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this tv has earc to support Dolby atmos?

Asked 3 years ago by Godo.

• A:Answer Godo - HDMI eARC is supported in HDMI port number 2 on the TU9010. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the HDMI an eARC input?

Asked 2 years ago by 10sGolf.

• A:Answer yes

  Answered 1 year ago by Clear

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Q: QuestionWeight of this TV?

Asked 2 years ago by SafetyViking.

• A:Answer Hi SafetyViking, The TU9010 weighs 93 pounds. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the Input voltage? Can this be used in a country that uses 240volts

Asked 2 years ago by Vic.

• A:Answer Hello Vic, The TU9010 is not dual voltage and therefore cannot be used outside of the United States. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes this TV have ethernet / LAN input? Or is the only network option wi-fi ?

Asked 2 years ago by paladisiac.

• A:Answer It has Ethernet/LAN

  Answered 2 years ago by Anonymous

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Q: QuestionDoes the "direct tv stream app" work with this tv?

Asked 3 years ago by airbusjohn.

• A:Answer airbusjohn - It sure does. You can download this app directly from the TV's built-in App Store. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionAfter years of tweeking my audio system for bi-amp mode and Roku boxes in use throughout the house is it still NECESSARY to connect this TV to the internet? Can I simply use a single HDMI cable to an input on this TV?

Asked 3 years ago by Darrelk.

• A:Answer Hi Darrelk! If you do not wish to use the Smart Features built in to the TV, and only wish to use external devices, you do not need to connect it to the internet. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionPlease confirm if the mount for this follow the Vesa standard pattern

Asked 3 years ago by Matt.

• A:Answer Hi Matt! The 86" TU9010 features a VESA mounting pattern of 600 x 400 for compatibility with a wide range of universal mounting solutions. To mount this TV, you will need 4 M8 screws, 20-22mm depth, 1.25mm pitch. Please also consider the thickness of your bracket when choosing the optimal screw length. ^Tim

  Answered 3 years ago by Samsung

  
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Q: QuestionI am taking this tv to Egypt , is it dual voltage or you have 220 volt from it?

Asked 1 year ago by Kotkot.

Q: Questioncan this be use as a computer monitor for a classroom?

Asked 1 year ago by Anonymous.

Q: QuestionCan you deliver an 86" TV at a business location?

Asked 1 year ago by Anonymous.

Q: QuestionDoes it have just as many apps to download as Roku Like Vudu Netflix Direct tv Paramount Max Showtime Etc

Asked 1 year ago by Rob.

• A:Answer Yes

  Answered 1 year ago by JoseEVerified Purchase

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