Questions & Answers

Q: QuestionDoes this have True Convection with a third heating element behind the fan or just a Convection with the fan?

Asked 3 years ago by Anonymous.

• A:Answer Hi There. Glad that you asked about the heating elements the range has. It's a true convection with 3 heating elements all-in-all. I have shared the location below. a. Top of the oven cavity: used for broiling b. Below of the oven cavity: used for baking c. Behind the convection fan: 3rd heating element for convection+ Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the oven interior width?

Asked 3 years ago by Oven.

• A:Answer 25 inches but the useful width is 24 inches due to rack guides on the sides.

  Answered 3 years ago by SamsungGasRangeVerified Purchase

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Q: QuestionDOES THIS GAS RANGE USE ELECTRIC OR GAS FOR BROLING AND CONVECTION

Asked 3 years ago by CHIPMONK1.

• A:Answer Hi CHIPMONK1, Thank you for showing interest to know more about our gas range. Regarding your question on what does this gas range use to work. It uses gas for broiler and convection. Stay safe, reference Ticket Number: 1144220575 ^Mila

  Answered 1 year ago by Samsung

  
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Q: QuestionI take it gas and 110 plug 220 not required

Asked 3 years ago by Anonymous.

• A:Answer Greetings, Thank you for giving us your feedback. Yes, you can use a 110v plug on your range. Thank you for choosing Samsung, and have a great day! Ticket number: 1144193998 ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionDo I need to purchase a new electrical cord?

Asked 3 years ago by Judith.

• A:Answer Hi Judith. Glad you asked about the gas range and if you need to purchase a new power cord. This gas s model is equipped with a power cord, an equipment-grounding conductor, and a grounding plug. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
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Q: QuestionIs it normal operation for this range to turn on when the oven door is opened? Assuming this is normal but there is no mention of it in the owners manual.

Asked 3 years ago by DoubleCheck.

This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel

• A:Answer I have this range in Tuscan stainless and mine "wakes up" the smart things control panel when you open the oven, but doesn't actually turn the oven or burners on...hope this helps.

  Answered 3 years ago by MC503

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Q: Questionhttps://www.bestbuy.com/site/samsung-6-0-cu-ft-front-control-slide-in-gas-range-with-smart-dial-air-fry-wi-fi-fingerprint-resistant-stainless-steel/6411911.p?skuId=6411911. Can you order a back splash separately from this unit?

Asked 3 years ago by Barb.

• A:Answer Yes

  Answered 3 years ago by Haskey

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Q: QuestionDoes this have a downdraft fan?

Asked 3 years ago by Cassie.

• A:Answer No

  Answered 3 years ago by Haskey

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Q: QuestionWhat type of cookware can be used inside the oven for baking?? Can pyrex glassware be used?

Asked 3 years ago by Tasty.

• A:Answer Same as in any other oven: anything that’s oven safe which includes a Pyrex. I don’t recommend using a Pyrex or closed container for air frying. You need an open basket for that to let the air circulate, but it comes with one. For regular baking or even regular convection cooking a Pyrex is fine.

  Answered 3 years ago by etchVerified Purchase

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Q: QuestionDoes this have a roller rack that extends out to door?

Asked 3 years ago by CCSims.

• A:Answer No… no roller rack.. it does have 2 rack that pull out.. Go to a store and look………

  Answered 3 years ago by CendyVerified Purchase

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Q: QuestionThe owner's manual says that if you select BAKE with a set time it should preheat, and AFTER it hits the target temperature, the timer will start counting down. Mine starts counting down the set time DURING preheat, not AFTER. Is there a way to change?

Asked 3 years ago by JDThird.

• A:Answer I have not used my timer yet but I did notice that the time clock starts counting after the oven preheats. I hope this is helpful.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhat is involved in installation. We already have a gas line from existing gas range and electrical outlet

Asked 3 years ago by Robert.

• A:Answer I've got just what you need, Robert! Here is a direct link (https://bit.ly/3DytX1D) to the full installation manual for this model. It has everything you need to know about properly installing this range. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this device truly has or is it dual fuel? Was confused since it says electric oven. So wondering if I need electrician to help install.

Asked 3 years ago by Anonymous.

• A:Answer Thanks so much for asking! This model is a fully gas model range. This means it will use gas (or propane if it is converted) to heat the cooktop and oven compartment. However, it does still require an electrical connection to operate the control panel and automatic ignitions. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the griddle & fry basket included in the price offer?

Asked 3 years ago by Beverly.

• A:Answer Yes. Both are included. There is also an attachment to put on the burner for cooking with a wok.

  Answered 3 years ago by lowkey

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Q: QuestionHow do I reset the clock?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel

• A:Answer You can set the clock manually with the smart dial or you can use the smartthings app on your phone to sync the time to your phone.

  Answered 3 years ago by Adam97Verified Purchase

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Q: QuestionHow does it vent?

Asked 3 years ago by Jim.

• A:Answer Into the kitchen via top vents in the grates.

  Answered 3 years ago by JudithVerified Purchase

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Q: QuestionWhat is the best method for cleaning the cast iron grates ? This is the first stove I've owned with cast iron grates.

Asked 3 years ago by Jesss.

• A:Answer https://amzn.to/3t2TCNi This stuff works great!

  Answered 3 years ago by Haskey

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Q: QuestionWhat does it mean the side panels and back of the range are unfinished? I plan to leave the left side of the range exposed if possible, since there is an open door way next to it. Also, does this model have an overhang?

Asked 3 years ago by Candice.

• A:Answer Not sure what you mean by overhang… the sides are just painted black, they aren’t nlack stainless like the face

  Answered 3 years ago by Haskey

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Q: QuestionWhat is the griddle coated with and how do you clean it?

Asked 4 years ago by Eileen.

• A:Answer Not coated. Just cast iron.

  Answered 4 years ago by GarBearVerified Purchase

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Q: Questioncan you easily pull out stove without scratching floor we have wood floors

Asked 4 years ago by carol.

• A:Answer I had to have tech people come back to re-level the range. They had to lift off tip bracket and slide out. No marks on my floor - but it was a two person job to do.

  Answered 4 years ago by MicheleLyn

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