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Page Showing 1-20 of 22 questions
  • QuestionDoes this Samsung range have a self-cleaning feature?

    • Answer Yes, this Samsung range has a self-cleaning feature that uses high heat to break down grease and food residue.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the wattage of the Sync Burner on this Samsung range?

    • Answer The Sync Burner on this Samsung range, when combined with another burner, creates a large cooking zone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many burners does this Samsung induction cooktop have?

    • Answer This Samsung induction cooktop has four burners.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the oven in this Samsung range?

    • Answer This Samsung range has a total oven capacity of 6.3 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of display does this Samsung range use?

    • Answer This Samsung range uses a 2.25-inch LCD display.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Samsung range come with a power cord?

    • Answer No, the power cord is not included with this Samsung range.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this Samsung range compatible with any smart home platforms?

    • Answer Yes, this Samsung range is compatible with the SmartThings app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I monitor the energy usage of this Samsung range?

    • Answer Yes, you can monitor and manage the range's power usage with SmartThings Energy.
    This question and answer was generated by AI based on customer and product data.
  • QuestionLooks like there are only 2 burners on this stove with the option to set one continuous cooking surface. With that option, are you able to cook with 3 or 4 pans/pots depending on their size? If so, how big is the continuous cooking surface?

    Asked by TeriF.

    • Answer Hi there, Thank you for your interest in the cooking surface options of the **Samsung NSI6DG9550SRAA**. This model is equipped with two main burners, and while it offers a continuous cooking surface feature, which links these burners for larger cookware, it primarily supports cooking with two pans at a time directly over the main burners. When using this continuous cooking mode, you can utilize cookware sized to fit across both burners, typically ideal for large griddles or extra-wide pans. If you’re considering smaller or medium pans, it’s possible to fit three or even four on the surface depending on their size, though only two will receive direct heat from the burners themselves. The continuous cooking surface allows for some flexibility in repositioning pans within this space, but the effectiveness will depend on pan size and heat needs. For specific measurements of the continuous surface area and detailed use guidelines, you can refer to the user manual’s cooking surface section, starting around page 23 and under the "Cooking zones "section. Here’s a link to the manual for additional information: [Samsung NSI6DG9550SRAA Manual]https://downloadcenter.samsung.com/content/UM/202408/20240808164937927/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf Should you have more questions, please reach out to Samsung Support for guidance. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147647940) to help our team gather your information. Have a great day. ^Charles

      Answered by Samsung

  • QuestionCan I use a 7 quart canner on the cooktop?

    Asked by Wes.

    • Answer Hi Wes, Yes, you can. There’s no restriction on how heavy a canning pot can be, but the heavier it is, the more challenging it may become to lift properly, potentially causing you to drag it across the surface. Be sure to consider your strength when handling it. Have a great day! Chrystel

      Answered by Samsung

  • QuestionIs there a backsplash available for this model ?

    Asked by Buds.

    • Answer There isn't one. The one which Samsung sells (which I bought) will have to be screwed into the back of the range. This range does not have a place where the backsplash will get into.

      Answered by Anonymous

  • QuestionI have an older version of this range that is not induction and LOVE it! I use my warming drawer a lot. It looks like this one does not have a warming drawer. That would be a game changer for me. Can you confirm if this model has a warming drawer.?

    Asked by JoJo.

    • Answer Hi JoJo, Yes, we can confirm that this Samsung range model is not equipped with a warming drawer. It is equipped with a storage drawer. Leo

      Answered by Samsung

  • QuestionCan you list the size of the four elements?

    Asked by Lighc003.

    • Answer Hi there, The four element sizes are as follows: the two elements on the left, which are identical, are approximately 5.2 inches (130 mm). The largest one on the rightmost part is 7.25 inches (180 mm), and the one in the middle is 4.5 inches (110 mm). ^Rodel

      Answered by Samsung

  • QuestionAre there any harmful chemicals or is the induction range non toxic?

    Asked by Mom88.

    • Answer Hi Mindi, No, the range is safe from any harmful chemicals. ^Rodel

      Answered by Samsung

  • QuestionDoes the range have a separate airfryer rack /tray?

    Asked by Air.

    • Answer Hi there, Yes, the air fry tray is included in the range. Please see page 20 of the user manual for the inclusion of the range. https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf ^Rodel

      Answered by Samsung

  • QuestionDoes the appliance have an option to connect to a downdraft vent for exhaust to the outside? I want to replace my island cooktop with this unit.

    Asked by Joseph.

    • Answer Hi Joseph, This range model is only equipped with an oven vent located above the right rear surface unit. Attempting to install a pop-up downdraft behind the stove may not yield satisfactory results and performance concerns. We highly recommend consulting a professional installer for compatibility and proper ventilation options. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionDoes the heat from one oven leak into the other one? Can you broil in this oven?Where would I find a manual?

    Asked by Teresa.

    • Answer Hi Teresa, No, the heat is well-contained within each compartment due to a removable divider and independent temperature controls. You can cook at different temperatures without major heat leaks. To learn more about the broiling function of this range, kindly read pages 43-44 of the manual below. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250218140916237/O_IB_FULL_NE9100D_NSI6DG9550SRAA_EN.pdf Here at Samsung, we encourage our customers to minimize the use of paper, which is why we encourage them to take advantage of accessing the digital copy on our website, or you can place an order at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.  Have a good day! Chrystel

      Answered by Samsung

  • QuestionWill this come out in black?

    Asked by Anonymous.

    • Answer Greetings, No, this range doesn't come in black. Thank you and have a great day! -Ricardo

      Answered by Samsung

  • QuestionCan you cook something in the bottom oven while using the air fryer in the top oven?

    Asked by Ucella.

    • Answer Hi Ucella, No, it is recommended to use Air fryer in single mode or upper oven mode only for best results. ^Rodel

      Answered by Samsung

  • QuestionWill this come out in white?

    Asked by KCGOOD.

    • Answer Hi KCGOOD, We offer a white glass option for this range with the model number NSI6DB950012AA. You can get additional information at the website provided below. Bespoke 6.3 cu. ft. Smart Slide-In Induction Range with Ambient Edge Lighting™ & Air Sous Vide in White Glass https://www.samsung.com/us/home-appliances/ranges/electric-induction/bespoke-6-3-cu-ft-smart-slide-in-induction-range-with-ambient-edge-lighting-air-sous-vide-in-white-glass-nsi6db950012aa/ Have a lovely day. -Kimberly

      Answered by Samsung