Questions & Answers

Q: QuestionDid the phone A 11 Samsung galaxy working overseas

Asked 4 years ago by Monalisa.

• A:Answer Does this phone works over seas?

  Answered 4 years ago by Anonymous

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Q: QuestionDoes this phone work with Verizon prepaid for activation?

Asked 4 years ago by Prepaid.

• A:Answer it will work with any prepaid sim

  Answered 4 years ago by RickVerified Purchase

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Q: QuestionWhat does unlocked mean after the name.Does that mean that I can't lock it when it using and such?

Asked 4 years ago by Taz.

• A:Answer It means you can use the phone with any GSM carrier Network in the world. For instance, in the USA, you can use the phone on T-mobile, Verizon, AT&T, Cricket, Metro Pcs and the likes.

  Answered 4 years ago by DesTetVerified Purchase

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Q: QuestionWill this work on a verizon network

Asked 4 years ago by foot.

• A:Answer yes

  Answered 4 years ago by tinyVerified Purchase

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Q: QuestionDoes this phone have screen mirroring?

Asked 4 years ago by Katklaw.

• A:Answer Yes, the phone has screen mirroring.

  Answered 4 years ago by Mel186Verified Purchase

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Q: QuestionCan I buy phone on line and it activated at T-Mobile store?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by JoserVerified Purchase

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Q: QuestionIf I buy this phone with the option “activate today” is also unlocked? Can I send it right now to venezuela and use it without problems?

Asked 4 years ago by Eduard.

• A:Answer US citizens and foreign nation friends: hook up to Skype and you won't be paying these extravagant US phone costs.

  Answered 4 years ago by Rubicon

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Q: QuestionIs this phone a 5 G ?

Asked 4 years ago by Teresa.

• A:Answer Hey there, Teresa. The Galaxy A11 is not a 5G device. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat smart watch, if any is compatible with this phone?? TIA JJ

Asked 1 year ago by JJ.

Q: QuestionWhen my first bill will arrive?

Asked 3 years ago by Anonymous.

Q: QuestionCan Galaxy A11 be used as mobile hotspot with PureTalk?

Asked 3 years ago by Dominic.

Q: QuestionDoes this phone have a slot to add an extra SIM card to store pictures? If so what is the maximum size?

Asked 4 years ago by Brian.

• A:Answer Hi, Brian! The Galaxy A11 has 1 SIM card slot and a space available for a MicroSD card up to 512GB. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I used the phone for boost mobile

Asked 4 years ago by Dutches.

• A:Answer Hello. Although this Galaxy A11 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs phone new

Asked 4 years ago by pam.

• A:Answer My purchase of this item was a brand new phone.

  Answered 4 years ago by DougVerified Purchase

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Q: QuestionCan this phone be used on assurance wireless I'm looking for a bigger phone

Asked 4 years ago by Rob.

• A:Answer Hi Rob. Although this Galaxy A11 is unlocked, we would suggest contacting the carrier to ensure their services can be added. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat's the warranty on a brand new one of these phones? I purchased this phone in Jan 2021 and am having issues already. I did not buy a special plan, but want to know how long it's covered

Asked 4 years ago by Lilli.

Q: QuestionWill thus work with sprint on my plan? It must be a post paid compatible not prepaid.

Asked 4 years ago by Sunshine7739.

• A:Answer This phone works on the Sprint plan. That's where I am using mine. It is also on a plan that is not prepaid.

  Answered 4 years ago by DougVerified Purchase

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Q: QuestionHow to buy minutes

Asked 4 years ago by Anonymous.

• A:Answer I use cards from stores for my prepaid account.

  Answered 3 years ago by GreyVerified Purchase

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Q: Questiondoes this phone work on pokemon go

Asked 4 years ago by fatboy.

• A:Answer Yes

  Answered 4 years ago by GrumpyVerified Purchase

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Q: Questionhow do i switch over all my contacts and stuff from my old phone to this new one?

Asked 4 years ago by oldguychuck.

• A:Answer Hello.One way to transfer your contacts is through the Samsung Smart Switch application. This is a link (https://www.samsung.com/us/apps/smart-switch/) that provides more information on device compatibility and steps. If your device is not compatible, we would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). It's an honor to be of assistance. ^Kayla

  Answered 4 years ago by Samsung

  
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