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Page Showing 41-60 of 66 questions
  • QuestionDoes this phone comes with GPS?

    Asked by Tgleh.

    • Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy A13 5G. In line with this, Yes, the device does have GPS. User's Manual; Page 120 https://downloadcenter.samsung.com/content/UM/202201/20220112234240488/SAM_A136_EN_UM_OS11_111721_FINAL_AC.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144396728 Have a great day. ^Charles

      Answered by Samsung

  • Questiondoes this phone have wi-fi calling to recieve text messages

    Asked by pman.

    • Answer YES, The Samsung A13 5G is VoLTE compatible and will make and receive calls and text's via data including wifi connection.

      Answered by Papaw

  • QuestionDoes it works with AT&T Volte? Please reply only if you have used it with AT&T volte.

    Asked by Jade.

    • Answer Hi Jade. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A13 5G. Yes, the device can support VoLTE. Here are other details that can help you. Voice Over LTE (VoLTE) uses the LTE network (SIM cards need to be LTE capable) to make higher-quality voice calls. The phone you are calling also needs to work with VoLTE 1. Swipe down from the top of the screen with one finger 2. Tap the Settings icon 3. Tap Connections 4. Tap Mobile Networks 5. Tap the status switch beside VoLTE Calls to toggle it on and off ^Charles

      Answered by Samsung

  • Questioncan it be used outside the usa

    Asked by qeust.

    • Answer Hi Qeust! Thank you for reaching out, and interested in whether the Galaxy A13 (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144287185 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionDoes this unlocked phone works with Tracfone?

    Asked by Ivette.

    • Answer Hi Ivette! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A13 5G (Unlocked) works with Tracfone. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Tracfone) for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144279761 Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes this phone come with a charger?

    Asked by Anonymous.

    • Answer No just a type c to type c charging cable

      Answered by Ryan

  • QuestionI am thinking about buying this phone for my dad to use in Brazil. Would it work there? Can he change the language of the phone to portuguese?

    Asked by AndieBrazil.

    • Answer Even though the Best Buy website says the A13 is compatible with almost all providers(including Verizon which is CDMA) when you look on the Samsung site it says it is only compatible with GSM networks so you should check to see what kind of networks Brazil has.

      Answered by Anonymous

  • QuestionDoes this Unlocked phone work with US Cellular?

    Asked by Liz.

    • Answer Carrier Compatibility in the US: AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular

      Answered by KIKI

  • Questionwill this unlocked phone work w/straight talk

    Asked by fd.

    • Answer I am not sure what straight talk is but here is the information I have on compatibility. Carrier: AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular

      Answered by KIKI

  • QuestionWill this phone work with the prepaid accounts from AT&T?

    Asked by Prepaidquestion22.

    • Answer Carrier Compatibility: AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular

      Answered by KIKI

  • QuestionI need to know how many MHZ this phone has. The carrier says it needs to have the following. 1900MHZ, 2100MHZ, 700MHZ & also 1 of the following, 850MHZ, 1700MHZ or 600MHZ. This is not included on the description, or specs. Thanks.

    Asked by JimLinda829.

    • Answer From the "From the Manufacturer" section in the item description... 4G FDD LTE B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B12(700), B13(700), B14(700), B20(800), B25(1900), B26(850), B29(700), B30(2300), B66(AWS-3), B71(600) 4G TDD LTE B38(2600), B39(1900), B40(2300), B41(2500), B48(3600) SIM Slot Type SIM 1 + SIM 2 + MicroSD 5G FDD Sub6 N2(1900), N5(850), N66(AWS-3), N71(600) 5G TDD Sub6 N/A 5G TDD mmWave N41(2500), N48(3500), N77(3700)

      Answered by Dave

  • QuestionDoes this phone work with consumer celluar

    Asked by Rene.

    • Answer CC actually sells this phone and if you wanted you could buy it directly from CC.

      Answered by DaveZiffer

  • QuestionCan the back of the phone be easily accessed by user/owner when battery replacement is needed?

    Asked by pirickey.

    • Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy A13 5G. The back of the case is sealed and can not be easily accessed by untrained professionals. ^Charles

      Answered by Samsung

  • QuestionDoes this work on Verizon wireless

    Asked by Tapper.

    • Answer Hi Tapper. Thank you for bringing this to our attention. I appreciate you raising this inquiry regarding whether Galaxy A13 5G(Unlocked) if it can be used with Verizon. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144376339 Have a great day. ^Charles

      Answered by Samsung

  • QuestionDoes this phone work with consumer cellular?

    Asked by Svasquez.

    • Answer Hi Svasquez, Thank you for contacting us. We value your query about whether the Galaxy A13 (Unlocked) works with Consumer Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144370624 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • Questionwhy do I need to pay activation? I will remove sim card from Samsung A6 and insert into A13 continue with same AT&T service.

    Asked by JJT.

    • Answer any GSM sim card works .5G with Tmobile

      Answered by Anonymous

  • QuestionDoes the above phone has a dual sim?

    Asked by Leeving.

    • Answer Hi Leeving, Thank you for reaching out to us. We value your question about whether the Galaxy A13 caters to dual SIM. Yes, it uses dual nano-SIM card trays in line with this. For your reference, you may visit our website under the "Specs" section: https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a13-5g-unlocked-sm-a136uzkdxaa/#specs Here's another link for the user manual on Page 6 for additional reference: https://downloadcenter.samsung.com/content/UM/202201/20220112232036842/SAM_A136_EN_UM_OS11_111721_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144288350 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • Questionwill the sim card in my samsung S 8 xfinity cell phone fit in a new unlocked A13 samsung cell phone

    Asked by rrek49.

    • Answer Hi Rrek49! Thank you for reaching out to us. We appreciate your interest in knowing if you can use your Galaxy S8 SIM card for your Galaxy A13 5G. Yes, they are both Nano-SIM card capable. Reference #: 1144261999 Have a great day. Melardo

      Answered by Samsung