Questions & Answers

Q: QuestionThe supplied charging cable has two identical plugs, both of which fit into the phone's charging port but neither of which is USB-c, and the phone in the box does not have a plug for the wall. How am I supposed to charge the battery?

Asked 3 years ago by DCPeach.

• A:Answer It is stupidity plain and stupid. They should be fined by the FCC for purposely selling a phone that is not able to be charged (when it says includes a charger). They want you to go and buy the equipment. It's comparable to the directions on medicine containers that you can barely see. And, and it is getting worse

  Answered 2 years ago by Johnbouy

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Q: QuestionDoes this unlocked Samsung A53 support band 71?

Asked 3 years ago by James.

• A:Answer Update to my original answer: I finally got a straight answer from Samsung. No, the U.S. unlocked version of the Galaxy A53 does not support band 71. As I said above, the T-Mobile version supports band 71.

  Answered 3 years ago by benjamin81

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Q: QuestionIs this the dual sim phone, and is it work oversea? Thank you.

Asked 3 years ago by Polli.

• A:Answer I have had dual sim phones but this is not dual sim.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow well does this transition between 5G and 4G? I'm moving to an area that has 5G in the city, but everywhere else is 4G, and I will need to be able to use both seamlessly.

Asked 2 years ago by Pie22.

• A:Answer depending where you are, sometimes the phone tends to lag a bit. i had purchased 3 samsung galaxy A53 5G 128G phones at the same time for our family. we notice messages are slow to show up on our phones.

  Answered 2 years ago by HappyShopperVerified Purchase

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Q: QuestionI just don't understand how the "activate now" deal works. If I activate using one of the carriers, does that mean I can't use the phone on any other carrier, e.g. when I travel abroad? If yes until when? And why is it an unlocked phone then?

Asked 2 years ago by Nemo.

• A:Answer Its unlocked phone, you can use it with any other cellular service anywhere in the world. When they say activate now, they mean activating a line with certain cellularservice in order to get the specialdiscountprice, otherwise, you will pay full price. Keep in mind some countries might use different bandwidth or frequency that could only affect the speed.

  Answered 2 years ago by SeanVerified Purchase

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Q: QuestionDoes this phone comes with a charger? Does this phone comes with a case?

Asked 2 years ago by Dee.

• A:Answer It comes with a cord that is usb-c on both ends. You will need to buy an adapter to plug into the wall. It does not come with a case.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the A 53 work on Tracfone prepaid?

Asked 3 years ago by nick.

• A:Answer Hi Nick. Thank you for bringing this to our attention. I appreciate you raising this inquiry regarding whether Galaxy A53 5G(Unlocked)if it can be used with Tracfone prepaid. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144392090 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhats the difference from the Samsung A53 and the Samsung A11

Asked 2 years ago by Anonymous.

• A:Answer Specs determine the difference, the A line usually goes A0x-A7x with 7 being the highest spec one of the lines. Goes A0x, A1x, A3x, A5x, A7x. Lower numbered ones usually have the older chipsets, camera, screen size/quality and least amount of ram/storage. Second number, this case the x3 and x1 means revision/version. the A53 is are new for 2022, with a A33 & A73 floating out there but not for US carriers atm.

  Answered 2 years ago by CowabungaitisVerified Purchase

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Q: QuestionI am with verizon will my sims card work with this phone?

Asked 3 years ago by suzzyQstick.

• A:Answer As long as the phone is unlocked, meaning it is not tied to a single company when purchased, yes you can use it with Verizon.

  Answered 3 years ago by Kurogane

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Q: QuestionAccording to the specification I'm wondering why this phone is no headphone jack? That's mean you can't be able to use a headset on this phone?

Asked 3 years ago by 0307.

• A:Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy A53 5G. In line with this, The phone does not have a 3.5 headset connection port. You can use a USB Type-C to 3.5mm adapter to use your standard headset. USB-C Headphone Jack Adapter https://www.samsung.com/us/mobile/mobile-accessories/phones/usb-c-headphone-jack-adapter-ee-uc10juwegus/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144367988 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: Question“If I buy this UNLOCKED phone at discount by activating it today on my t-mobile account --- will it arrive unlocked. if need be I want to use it with a different sim when i travel overseas?”

Asked 2 years ago by Vasu.

• A:Answer Yes, even if you activate it on T-mobile it will remain unlocked. If you buy an unlocked phone it should stay unlocked no matter what carrier you use it on.

  Answered 2 years ago by Heap11Verified Purchase

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Q: QuestionDoes this phone have wireless charging?

Asked 2 years ago by LALA.

• A:Answer This phone does not have wireless charging, but you can get an adaptor from amazon and connect it.

  Answered 2 years ago by Anonymous

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Q: Questionis it unlocked but I have to choose a carrier? If I choose one is it with contract ? I dont understand thanks

Asked 2 years ago by PJAN.

• A:Answer The phone is unlocked out of the box, you just need to put your existing nano sim card into the slot or buy a sim card kit from whichever carrier you want and that will become your new contract. (pay by month etc types) Initially I ran the device for a few days to make sure there was no issue with the unit, any screen abnormalities etc, then I put my sim card in. Only need to shut if off to put the sim card in, and should pick up right away or on a second reboot/restart.

  Answered 2 years ago by CowabungaitisVerified Purchase

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Q: QuestionDoes this phone support NFC / Samsung or google pay? Second how long can one expect the security updates / Android 13

Asked 2 years ago by Babu.

• A:Answer It does support NFC payments with Samsung Wallet and Google Pay. Updates are guaranteed for four years on the device, per Samsung.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionThis cell phone is compatible for Argentina? Thanks

Asked 2 years ago by EDU18.

• A:Answer According to kimovil.com, it is 4G compatible in Argentina. No 5G service coverage is listed.

  Answered 2 years ago by CSXJoeVerified Purchase

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Q: QuestionMy original Galaxy Note was purchased outright from Verizon with a plan. Can I keep my old plan with this purchase?

Asked 2 years ago by groovinmaxwell.

• A:Answer Yes i kept my old plan when i changed to this unlocked phone

  Answered 2 years ago by PeggoVerified Purchase

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Q: QuestionWhen I have a text message waiting a 5-note signal sounds. What else is this signal used for? Often it goes off and there is no text message.

Asked 3 months ago by Barden.

Q: QuestionThe timeout of my galaxy A53 keeps going back to 30 seconds. I read a lot about to fix that and I found solutions, but not for the A53. Can somebody please tell me how to stop this on my A53?

Asked 1 year ago by AHDijk.

• A:Answer Me is good ,i donnot

  Answered 1 year ago by AlbertoMVerified Purchase

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Q: QuestionWarranty

Asked 2 years ago by Skeet.

Q: QuestionIs there any way I can get the IMIE to check if it will work with the carrier Visible?

Asked 2 years ago by Celestial1.

• A:Answer I think you mean IMEI. My A53 will work with Visible. I use Consumer Cell

  Answered 2 years ago by JerryMVerified Purchase

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