“I just bought the ear buds but the volume is very low. Is this an issue with the buds? Don't see how to increase the volume.”

1-5 of 5 Answers

• Hello Shir, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01110994/) to an article that will help you troubleshoot the issue. ^Elizabeth

  Answered by Samsung 5 years ago

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• You need to sync the volume of your buds to the volume on your phone. On the Samsung S10+, you need to go into settings, connections, bluetooth, advanced settings, and then media volume sync. This way the volume of the buds will match the volume of your phone. If that isn't an option on your device, then you will need to touch and hold the right earbud to manually turn the volume up on your earbuds.

  Answered by Jason 5 years ago

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• the answer is in the manual you can get manual from Samsung.com

  Answered by dreadylock 5 years ago

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• The best way is to download the app, try to manage it from there

  Answered by Juancito2019 5 years ago

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• It's not an issue with mine. You should be able to adjust volume on your phone if not try to remap the button function on the wearable app.

  Answered by Vre503 5 years ago

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