Questions & Answers

Q: QuestionBestbuy's detailed specifications say that this phone does NOT have hotspot capabilities. Does anybody know if this is true or false? Has anybody successfully used this phone as a hotspot?

Asked 6 years ago by RayP.

• A:Answer This is true the phone does not have the hotspot capabilities....I was very pleased with the overall performance of the phone

  Answered 6 years ago by gcobb13Verified Purchase

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Q: QuestionI have bought this phone and cannot find a case to fit the camera, flash and speaker which are all on the back of this model. the regular J7 cases cover the flash and part of the camera lens

Asked 7 years ago by Bill.

• A:Answer If you go to Amazon look for Samsung Galaxy j701 Neo, also Samsung Galaxy j700 2015 cases will fit it too. You can also find these cases on Ebay.

  Answered 6 years ago by Hop4joy2u

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Q: QuestionDoes the phone have a removable battery or not?

Asked 7 years ago by BigStevo.

• A:Answer Yes, the battery is removable.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionTwo questions: First, will it be back in stock? Second, does the nano-SIM slot hold two nano-SIMs? I need to be able to use two nano-SIMs plus the micro-SIM for extra storage. Thank you.

Asked 7 years ago by arks.

• A:Answer Hello, thanks for reaching out to us! This model device is available for purchase online. It seems the device is compatible with dual sim, however, the sim card slot fits only the micro sim card and not nano sized card. Thank you for stopping by with your inquiries. Have a great day!

  Answered 7 years ago by Samsung

  
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Q: QuestionCan I use it, with a Tmobile account?

Asked 6 years ago by Anonymous.

• A:Answer Yes, you can use this with T-mobile account

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this phone have fingerprint scanning technology

Asked 6 years ago by Greco.

• A:Answer Yes, this phone have fingerprint scanning technology

  Answered 6 years ago by CommunityAnswer

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Q: Questionare the UNLOCKED cell phones used phones?

Asked 6 years ago by sammy.

• A:Answer No they are new, just not assigned to any carrier

  Answered 6 years ago by JesseVerified Purchase

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Q: QuestionWill this phone work with Net10?

Asked 6 years ago by Debdoodle.

• A:Answer Yes, this phone will work with Net 10.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this phone work with Tracfone?

Asked 6 years ago by AJ11.

• A:Answer Yes, this will work with Tracfone.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWILL THIS PHONE WORK ON STRIGHT TALK

Asked 6 years ago by DISH.

• A:Answer Yes, this phone will work on Straight Talk.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this phone work with the Assurance Wireless program?

Asked 6 years ago by LWH.

• A:Answer No, this is not compatible with Assurance Wireless.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this compatable with sprint?

Asked 6 years ago by V.

• A:Answer No, this product does not feature compatibility with the Sprint network.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHi I’m buying this to be used in India.will it work in India with a Indian gsm SIM card? And which year model is this ?

Asked 6 years ago by Ramya.

Q: QuestionWhat is the size of the screen on this SJ6

Asked 6 years ago by glennie.

• A:Answer 5.5" Super AMOLED

  Answered 6 years ago by NarkarVerified Purchase

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Q: QuestionThank you for your answer to my question about the warranty. Some customers have complained that they failed to register the device with Samsung for the warranty, and that best buy was of little help. Would you please give details on how to register ?

Asked 6 years ago by Daniel.

Q: QuestionHi, does this product come with xrp ? Bests, Daniel

Asked 6 years ago by Daniel.

• A:Answer No.

  Answered 6 years ago by KhudhaifatVerified Purchase

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Q: QuestionDoes this phone has a warranty ?how long ?

Asked 6 years ago by Daniel.

• A:Answer Hello Daniel, this device comes with a 1-year manufacturer's warranty new in the box. ^Britt

  Answered 6 years ago by Samsung

  
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Q: QuestionIs NFC-enabled on the SamsungGalaxy J7Neo?

Asked 7 years ago by Anonymous.

• A:Answer No, this model does not have NFC technology.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the nano-SIM slot hold two nano-SIMs? I need to be able to use two nano-SIMs plus the micro-SIM for extra storage. Thank you.

Asked 7 years ago by Anonymous.

• A:Answer Hello! We appreciate your interest in our products. This isn't a dual SIM phone and only supports one SIM card at a time. We hope this answers your question and helps you with your purchase decision. ^Rod

  Answered 7 years ago by Samsung

  
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Q: Question1) will this phone work with local SIM cards if I travel to Europe? 2) Can I screen mirror via the USB port?

Asked 7 years ago by JoeH.

• A:Answer Yes, this phone can be used worldwide.

  Answered 7 years ago by CommunityAnswer

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