Questions & Answers

Q: QuestionWhat is the least costly way to get a Galaxy Note 8 with Sprint service? And is it cheaper to buy the phone outright over the same longer amount of time?

Asked 7 years ago by Jay.

• A:Answer Make sure you check online at best buy for promotions they are running because store personal are likely not disclose them all. I just purchased one last week and then found out online they were giving the free 3d camera with purchase. Went back to store and did best buy online chat and they both told me I would need to pay a restock fee, return phone, buy another, and then pay another activation fee. told them to forget it. so... right now you can get a $100 off and the free $200 camera or it looks like on black Friday they are going to do $300 off.

  Answered 7 years ago by logan8246Verified Purchase

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Q: QuestionIf I do the 24 month 33.75 do I own the phone at the end of the 24 months?

Asked 7 years ago by stevenrb3.

• A:Answer Yes - You own the phone then as you have paid $810 for it which includes the $150 discounted price. If you choose the 18 month lease at $40 then you need to return the phone. With the lease if you keep it and continue paying the $40/month eventually you will outright own it.

  Answered 7 years ago by BryanM

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Q: QuestionI received an email from Samsung about getting some sort of compensation for going through the Galaxy Note 7 fiasco. Will Best Buy or Sprint be honoring or running any sort of program for those who would have preferred a Note 7 back then with Note 8 now?

Asked 7 years ago by Touhey.

• A:Answer The promotion for previous Note 7 owners is $425 trade-in credit for most of the modern high-end phones. You can only get that promotion if you order the Note 8 directly from Samsung, and through their specific page for previous Note 7 owners.

  Answered 7 years ago by Charlie

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Q: QuestionWhy bestbuy doesn't allow you to choose your free gifts options? Only give you a 2500 rewards points. I want the gear 360 camera.

Asked 7 years ago by Savun.

• A:Answer The free gift will be able through samsung. Once you get your device you will go to the samsung store app in the device and go to the offers tab. Once there you will go throught the steps necessary to select your free gift. They are not doing the free gifts in store like they did with the Note 7. Samsung will be shipping them out to customers.

  Answered 7 years ago by Tina

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Q: QuestionDo we get the option between the Gear 360 or Wireless charging dock / SD card if we preorder through Best Buy as well?

Asked 7 years ago by Brian.

• A:Answer Yes, after recieving your phone and activating it you will be able to go on Samsung website through an app you have to download to select your free items offered to you.

  Answered 7 years ago by CURTIS

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Q: QuestionBlack Friday sale... $300 off..will that be off the retail price if buying in full, or requires taking the lease option? I don't want to lease

Asked 7 years ago by Lismom.

• A:Answer I believe the phone is still $300 off right now for Verizon and Sprint. It's not off the lease option. It's off of the installment option, based off of the full price of the phone. Originally $960, so it's $40 per month for 24 months. With the deal, you are only paying $660 for the phone, ends up being $27.50 for the phone for 24 months. You pay the tax, $80 or so, in person when you buy the phone. You can put a down payment as well. If you'd like to just straight buy the phone, do the above, then in a month or so, call your carrier and tell them you'd like to pay off the phone.

  Answered 7 years ago by Stephy0487Verified Purchase

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Q: QuestionOn this particular phone, it states coming soon, when will it be available?

Asked 7 years ago by chevymom.

This question was asked about the related product: Samsung - Galaxy Note8 64GB - Deepsea Blue (Sprint)

• A:Answer November 16th, 2017 as the Best Buy website states.

  Answered 7 years ago by Psyfir

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Q: QuestionSome people who ordered the note8 directly through verizon are getting their phones on Sept. 5th, I preorders mine through bestbuy and was told I could pick it up Sept. 15th. Will i get mine on the 5th or the 15th?

Asked 7 years ago by Anonymous.

• A:Answer I've heard a lot of conflicting answers about this. Some people claim to have received notification that their phone is shipping. Others claim that Best Buy has told them that it wouldn't be available until the 15th. My hope is that Best Buy doesn't keep us waiting unnecessarily and lets us pick the phones up as soon as they arrive. My biggest worry is that, since I pre-ordered in-store, I will have to wait until the 15th, while everyone else gets theirs before.

  Answered 7 years ago by Anonymous

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Q: QuestionIs the $27.50 a month 24 month installment plan available for upgrades?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Note8 64GB - Deepsea Blue (Sprint)

• A:Answer Heck yea but hurry up. This ends on Sunday.

  Answered 7 years ago by TifftreadsVerified Purchase

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Q: QuestionHow can I pre order? Won't let me on line...

Asked 7 years ago by TClark.

• A:Answer It officially is in stores tomorrow 9/15. theres no point to preorder. You can purchase and pickup in store or have it mailed.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionI have a GREAT Sprint Plan - that I am not looking to change.... but I am looking to upgrade my phone - Can I still get this phone for the $360 price if I activate today?

Asked 6 years ago by Kim81144.

• A:Answer I have an old Sprint plan and just upgraded to the Note 8 about a week ago at Best Buy. I got the phone for $15/month for 18 months ($360 total) and was able to keep my plan exactly as it is. Be prepared though; you will have to pay tax on the phone itself when you upgrade in the store...and you will pay tax on the $999 retail price of the phone. So, you will be required to pay almost $60 in the Best Buy store AT THE TIME of the upgrade. I was unaware of this and a little surprised by it. It didn't keep me from purchasing this great phone...just caught me off guard a little.

  Answered 6 years ago by TurtlemanVerified Purchase

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Q: QuestionI am eligible for an upgrade threw sprint and I want the galaxy note 8. It says y’all offer a 250 gift card. Can I apply that to the purchase of the phone. And is this deal for new customers only?

Asked 7 years ago by Chadillac0769.

• A:Answer I believe you. You get the 250 after you get the phone. But I don't see why you could go back and apply that to the phone.

  Answered 7 years ago by Panache1010Verified Purchase

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Q: QuestionI ordered my note 8 at a best buy for my sprint account and noticed that the note 8 can be ordered online unlocked. This was not mentioned to me in the location, so does anyone know if my preorder will arrive unlocked as well?

Asked 7 years ago by Olskool.

• A:Answer you will get what you ordered... if you ordered unlocked. that's what you will get.. if it didn't say unlocked, then guess what it is not ...

  Answered 7 years ago by locked

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Q: QuestionI'm curious how / why BB can offer the Note 8 with a 24 month lease option for Sprint @ $33.75 when that option is NOTavail through Sprint. I was told if I choose to go through BB then I would lose my loyalty credit of $10 which is actually only $30X18?

Asked 7 years ago by Pea.

• A:Answer If you go to Bestbuy you get a bettet deal, then call Sprint and speak to a human being, they will consider you for being a loyal customer and would usually waive your activation fee or give you a statement credit. If that doesn't work try getting upset and mention how long you have to wait to speak to a human being and plead your case...it works for me everytime.

  Answered 7 years ago by ChrisVerified Purchase

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Q: QuestionI'm still on a old plan from Sprint that offers upgrades every 24 months. Im currently do for an upgrade, Would I be able to do a upgrade to the Note 8 through Best Buy?

Asked 7 years ago by Midnight300.

• A:Answer Yes, you can do your upgrade at Best Buy. However, you should know that as of February Sprint no longer subsidizes phones even for the old contracts. You will still have to pay for the phone outright, lease it or do 24-month installments. I had the old plan as well and when I called to upgrade two lines to the note 8 they gave me the bad news. Call Sprint directly and ask for customer retention.

  Answered 7 years ago by darkelf369

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Q: QuestionI see the promo Price will be $20/month after $20/month service credit for 18 months on lease with new-line activation. Can upgrading get this promo or only the 33.75$ a mo price? Also is the 150$ off in the form of a giftcard or off the price off

Asked 7 years ago by MikefromCA.

• A:Answer upgrading can only get the 33.75 monthly price which the monthly payment would usually be 40 monthly that 150 is the reason its 33.75 a month because its 150off but spread out monthly for the next 24 months

  Answered 7 years ago by chimp420Verified Purchase

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Q: QuestionI own a Sprint phone. A Galaxy Note. Will my phone work if I start a plan at Best Buy?

Asked 4 years ago by Halloween.

• A:Answer Not sure but, I’m a sprint user and purchased all my phones at Best Buy.

  Answered 4 years ago by Vibigkat

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Q: QuestionI see this phone for $466 (2/19/19). If I paid the full amount will Sprint unlock this phone?

Asked 6 years ago by cham.

This question was asked about the related product: Samsung - Galaxy Note8 64GB - Deepsea Blue (Sprint)

• A:Answer Yes, they do.

  Answered 6 years ago by WhisperVerified Purchase

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Q: QuestionHello, will the samsung s8+ note work on the Boost network? Have been w boost for quite some time.. Thank you!!

Asked 6 years ago by Magoo2u.

• A:Answer No, this unit is locked to Sprint.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionSamsung - Galaxy Note8 64GB - Deepsea Blue (Sprint) $360.00 (Activate Today) One-time payment with unlocked phone for come along with sprint locked phone, please clarify

Asked 6 years ago by ravi.