A:AnswerHey Colleen. Yes, we would be happy to fix your Note9 through our authorized service centers. Here is a link (https://bit.ly/2Aji7IB) to see what covered under Samsung warranty. ^Ash
A:AnswerThat's a great question! The Galaxy Note9 is water resistant but not waterproof. For a detailed list of specifications for this phone, please use this link (https://bit.ly/2RzesSo) and thank you for being the best part of Samsung! ^Lo
A:AnswerIB means Installment Billing , which is used to describe your monthly payment agreement whether it is monthly installments for (24) - (30) months or leasing which can only be done with Sprint.
A:AnswerYes, they have representatives for multiple carriers. Now if you order the phone online you have to be sure to order it for the carrier of choice.