Questions & Answers

Q: Question1unlocked this phones can use in Asia and Europe?

Asked 11 years ago by tanay.

• A:Answer Yes, it would work in Asia or Europe. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionWhy the microSD card slot is not include ?microSD card slot Lets you store media and contact information on compatible cards (not included).

Asked 11 years ago by Nata.

• A:Answer Flash memory cards, such as microSD cards, are considered accessories. As such, they are not typically included with most mobile phones and must be be purchased separately.

  Answered 11 years ago by AaronGS

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Q: Questionif I want to buy an unlocked phone to use in Ecuador, do I need to buy the international version?I have seen unlocked version and and unlocked international version of the phone, if I intend to use the phone in Ecuador, which one should I get?

Asked 11 years ago by ane.

• A:Answer S4

  Answered 11 years ago by elduro

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Q: QuestionIf the model is I9500, then this does not have a Qualcomm APQ8064T Snapdragon 600 chipset. Right?I was reading over and over again the overview of this phone, and it says that the model is the I9500 (which we all know has an octa-core processor). So, there's no way this cellphone has a Qualcomm APQ8064T Snapdragon 600 chipset. Also, it says that this has 4G, which won't be true if this is the I9500 S4. Thanks for reading, hopefully, someone will help me get this right.

Asked 11 years ago by BMB.

• A:Answer I get 4G in the city and I think its a dummied down Snapdragon, lets wait for the upgrades, and of course the reviews.

  Answered 11 years ago by b52time

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Q: QuestionAbout the chipset and CPUIs the Chipset and cpu quad core or octacore... im confused.

Asked 11 years ago by ZEKE.

• A:Answer This phone uses the Snapdragon 600, which is quad core.

  Answered 11 years ago by MilesBBY

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Q: QuestionHi, this smartphone will work properly in Venezuela?

Asked 11 years ago by Anonymous.

Q: QuestionHas the Galaxy a Global warranty (international)?

Asked 11 years ago by Luciana.

• A:Answer Products available for purchase on BestBuy.com and in our U.S. retail stores are intended for use within the United States. As such, most (including this phone) do not include international warranty coverage. International support is available, however, to customers who elect to purchase a Geek Squad Protection plan for their product(s).

  Answered 11 years ago by AaronGS

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Q: QuestionIs this the Samsung Galaxy S4 active?

Asked 11 years ago by Anonymous.

• A:Answer No, the Samsung Galaxy S4 Active is only available on ATT at this time. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: Questiondo you guys sell samsung unlocked s4 16gb?the model I want is I9500 WHITE SKU: 8862312 and I could not see how many gigabites

Asked 11 years ago by Anonymous.

• A:Answer Yes, we do sell that phone, it comes equipped with 16 GB of internal memory. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionIs this Galaxy S 4 4G Mobile Phone (Unlocked) with carrier logo (ATT, T-MOBILE) on it?

Asked 11 years ago by Anonymous.

• A:Answer No, it does not have carrier brading on it. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionIs this phone work in China?I want to buy them, and use them in China, would it be work in China? Thank you.

Asked 11 years ago by Anonymous.

• A:Answer Yes, it would work in China. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionDoes this unlocked Galaxy S4 support the LTE 4G network of AT&T?I was searching for information about this model i9500 online, and it seemed that i9500 with samsung's Exynos 5 Octa didn't support LTE 4G. So does this unlocked Galaxy S4 actually support 4G network like the AT&T's?

Asked 11 years ago by Anonymous.

Q: Questionsamsung centura - How do I stop the voluntary text words, while I am texting ?Words pop up as I am texting and it is a real pain. How do I get this feature turned off ? Also, how do I transfer photos from my phone to my computer ?

Asked 11 years ago by Anonymous.

• A:Answer You can turn that off in the Settings menu, and you can transfer either through the USB port, or using Dropbox. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionWill this phone work in Argentina?I live in Argentina. I just want to know if this phone works worldwide?

Asked 11 years ago by Anonymous.

• A:Answer Yes, it would. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionProcessor ConfusionIn the first page you answered a question and you said this phone is : The unlocked international version of the Galaxy S4 contains the Exynos Octa-Core CPU. BUT in the most recent question page, I saw an other question about the same subject but you said that this phone is a Qualcomm quad-core Which one is correct?

Asked 11 years ago by bounozgur.

Q: QuestionDoes the Galaxy s 4 unlocked work properely with a iusacell sim card in Mexico?

Asked 11 years ago by gaban escritores.

• A:Answer Yes, it would work. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 11 years ago by spex

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Q: QuestionIs the unlocked s4 (model 19500) works as 3G, 4g and LTE for T-mobile or AT&T?

Asked 11 years ago by Anonymous.

Q: QuestionWhat are the frequencies?Is it compatible with 2.5GHz and 700 MHz? (Which are the frequencies that Brazil uses now).

Asked 11 years ago by Fabio.

Q: Questionwill the new galaxy s4 work with the straight talk sims card plans?

Asked 12 years ago by Anonymous.

• A:Answer Yes, the unlocked Galaxy S4 works with Straight Talk plans, however you will need to get a microSIM card from Straight Talk to fit into the phone.

  Answered 12 years ago by NigelBBY

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Q: QuestionWill this phone work with go phone?Please answer fast c:

Asked 12 years ago by Layney.