Questions & Answers

Q: Questionfor the 1tb model of this phone how much ram is on it because on samsung site it says only 8gb instead of 12gb ram ?

Asked 6 years ago by tom.

• A:Answer 1 TB model has 12GB of RAM. All other storage options for the s10 and s10 plus have 8GB of RAM.

  Answered 6 years ago by Moe18

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Q: QuestionCan I use this device if I have Verizon?

Asked 6 years ago by Jackie.

• A:Answer It's always best to check with your carrier prior to buying ANY phone. I got this model (which Sprint does not sell in its own stores) at Best Buy mainly because of the memory and the ability to add a 1TB micro SD card. It allowed me to video the full memorial service for my dad as well as many other things. BTW, really good video and voice capture for said service including the trumpet player on the knoll playing "Taps" at least 50 yards from the service. The phone never got hot either with that long of video recording and the temps were well into the upper 80's.

  Answered 6 years ago by Melanie

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Q: QuestionI'm interested in the 512G, 1T S10+ model but want to see if it will be upgradeable to 5G network speed or will that have to be a different phone altogether?

Asked 6 years ago by Ron.

This question was asked about the related product: Samsung - Galaxy S10+ with 1TB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer Samsung will release a 5G variant of the Galaxy 10+ sometime this summer, coming first to Verizon's network. It's best to wait for that version of the 10+ since it will come with a larger battery, an additional camera (AR), and a slightly larger display.

  Answered 6 years ago by David

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Q: Questionare the samsung s10+ phones with DUAL SIM (can use the 2nd card in the tray for a SIM or a microSD card, or single sim??

Asked 6 years ago by NM.

This question was asked about the related product: Samsung - Galaxy S10+ with 512GB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer NO. The US market phones are single SIM only, not dual SIM. In order to get a dual SIM phone you would have to purchase an unlocked international version which Best Buy does not sell.

  Answered 6 years ago by TTitan

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Q: QuestionWill this phone work with Boost Mobile, yes or no? I spoke with numerous Boost Mobile customer service reps, but they could not or would not give me a straight/definitive answer. The online BM community forum was of no help either. Thanks!

Asked 5 years ago by DavidBowieLives.

• A:Answer I had it with Sprint when first bought then switched to t-Mobile, the phone is unlocked and should work with all networks.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHello. This cell phone work in Argentina?

Asked 6 years ago by Veronica.

This question was asked about the related product: Samsung - Galaxy S10+ with 1TB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer Yes, the phone is unlocked to work in Argentina.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionGood evening, in the page referring to the Samsung Galaxy S10 +, you are missing the information on the Ram Memory of the respective device. Thank you.

Asked 6 years ago by Santista.

• A:Answer Samsung Galaxy S10+ SM-G975U 1TB Smartphone (Unlocked, Prism Black, Ceramic Finish) Running the Android 9.0 Pie operating system, this phone is powered by a Snapdragon 855 Octa-Core processor and 12GB of RAM. The others run 8m of RAM

  Answered 6 years ago by Elad

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Q: QuestionWill this phone work with Straight Talk

Asked 5 years ago by Wolverine.

• A:Answer Yes, this phone will work with Straight Talk

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill the Samsung - Galaxy S10+ with 512GB Memory Cell Phone (Unlocked) Ceramic - Black phone work outside USA as well?

Asked 6 years ago by Posh.

• A:Answer Yes. I just moved my SIM card from my S7 Edge to my new S10+. When I was in the Netherlands I took that SIM card out of the S7 Edge and put a SIM card in from a Dutch phone service. It worked fine. The reason is that the S7 Edge and the new S10+ both support GSM and CDMA. Most of the world runs with GSM. Reference: www.pcmag.com/news/300986/cdma-vs-gsm-whats-the-difference So, if you're with a carrier like Sprint or Verizon and running CDMA, you can leave the US and switch to a SIM card from a carrier running GSM and your phone will work just fine. Hope this helps!

  Answered 6 years ago by Anerioi

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Q: QuestionWhy can't I select the ceramic option with the unlocked S10+ 512gb? Also, there's no mention of the wireless ear buds. What the heck??

Asked 6 years ago by Waldo.

• A:Answer The wireless earbuds are only for those who preordered the phone before release day. If you did, then bestbuy will give you a sheet with information on how to claim the earbuds. It's a simple process, it took me less than 5 minutes to complete

  Answered 6 years ago by BrittVerified Purchase

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Q: QuestionIf am to purchase the new S10 plus, is it going to come with the wireless charging pad and wireless ear buds? Also, how do I know what am getting is new and not the used or refurbished.

Asked 4 years ago by Abed.

This question was asked about the related product: Samsung - Galaxy S10+ with 1TB Memory Cell Phone (Unlocked) Ceramic - White

Q: QuestionS10+ work with boost mobile?

Asked 5 years ago by Scottstrat.

This question was asked about the related product: Samsung - Galaxy S10+ with 512GB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer Yes ,this works with Boost Mobile.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDid u have ceramic white open box.

Asked 5 years ago by Mike.

This question was asked about the related product: Samsung - Galaxy S10+ with 512GB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer yes

  Answered 5 years ago by jtmoneyVerified Purchase

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Q: Questionwill this phone work on cricket wireless network?

Asked 5 years ago by kermit.

• A:Answer Yes, it will work on cricket wireless network

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs the Samsung Galaxy S10+ with 512GB a lot heavier with the ceramic back??

Asked 5 years ago by SamsungGalaxyFan.

This question was asked about the related product: Samsung - Galaxy S10+ with 512GB Memory Cell Phone (Unlocked) Ceramic - White

• A:Answer Yes, the Samsung Galaxy S10+ with 512GB is a lot heavier with the ceramic back.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat material on the back cover does the Samsung Galaxy S10+ 512gb and 1TB comes with?

Asked 5 years ago by Jahjahcity.

• A:Answer The back cover is made of a hard plastic which picks up fingerprints quite easily.

  Answered 5 years ago by DavidSVerified Purchase

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Q: QuestionWhat does unlocked mean??

Asked 5 years ago by Sam.

• A:Answer An unlocked phone means the phone is not locked to a specific carrier.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHI, this cell phone ( UNLOCKED ), works in MEXICO?

Asked 5 years ago by BALDOMERO.

• A:Answer Yes ,it does work in Mexico, and it works with any company, USA or Mexico.

  Answered 5 years ago by GerardoVerified Purchase

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Q: Questiondoes this phone compatable with verizon

Asked 5 years ago by Anonymous.

• A:Answer Yes, this phone is compatible with Verizon.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHello, Is this a phone with International Warranty? Thanks.

Asked 5 years ago by Facundote.