Questions & Answers

Q: QuestionHello! I am from El Salvador and I am interested in buying the s10e. But I have a question. When I buy it, can I use it here in El Salvador? Is it factory unlocked?

Asked 5 years ago by JoselineChz.

Q: QuestionDoes it work with straight talk?

Asked 5 years ago by BRif.

• A:Answer Yes, this unit will work with Straight Talk.

  Answered 5 years ago by CommunityAnswer

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Q: Questionwill this phone work with a carrier in mexico? ej. Telcel???? and will it be fully functional?

Asked 5 years ago by drafdez1.

Q: QuestionCan this unlocked model work with PagePlus Cellular (which rides on the Verizon network)?

Asked 5 years ago by KC.

• A:Answer I have two of these phones on the Verizon network and they work fine. I really like this phone. If your carrier is indeed on the verizon network, you should be fine

  Answered 5 years ago by DoorControlDaveVerified Purchase

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Q: Questionwhats the physical ram of this phone?

Asked 5 years ago by indyman.

This question was asked about the related product: Samsung - Galaxy S10e with 256GB Memory Cell Phone (Unlocked) Prism Prism - Prism Black

• A:Answer Hello indyman, that's a really good question! This phone has 8GB RAM. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHello, am quite puzzled. Is this phone dual Sim, am hoping it is cause I have two Sims that I use on different carriers. But if it is only single sim, it won't be a problem neither.

Asked 5 years ago by Vincent.

• A:Answer No, this is not a dual sim version.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhats the diffance between the s10 and the s10e

Asked 5 years ago by Corgo24.

• A:Answer THE PRICE!! $599.00 for the S 10e . The S 10 is over a grand. I would suggest you go to Best Buy etc, They will do a much better job of describing the differences.

  Answered 5 years ago by Kman

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Q: QuestionDoes the Samsung Galaxy S10e come on a AT&T tower or just Verizon?

Asked 5 years ago by Concerned.

This question was asked about the related product: Samsung - Galaxy S10e with 128GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer This Samsung Galaxy S10e come on both AT&T and Verizon tower.

  Answered 5 years ago by CommunityAnswer

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Q: Questioncompatible with virgin mobile cdma network

Asked 5 years ago by billp.

• A:Answer Yes, this is compatible with virgin mobile.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes the screen protector come separately?

Asked 5 years ago by Nar.

• A:Answer It was on the phone when I open the package

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIn what countries will this phone work?

Asked 5 years ago by Countries.

This question was asked about the related product: Samsung - Galaxy S10e with 128GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer East Africa

  Answered 5 years ago by FlowerVerified Purchase

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Q: QuestionI am an expat, I will go back to Europe in 5 months. Can I use the unlocked version with a European provider?

Asked 5 years ago by Rore.

• A:Answer if you know what providers your thinking on going with, you should try to contact them them first and explain your situation and they will be able to give you a solid answer.

  Answered 5 years ago by MikeyVerified Purchase

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Q: QuestionHi - is this a new, unused phone?

Asked 5 years ago by EllieK.

This question was asked about the related product: Samsung - Galaxy S10e with 128GB Memory Cell Phone (Unlocked) Prism - White

• A:Answer Its a new phone. Great for starters. Not great for people with big thumbs to text. Just a little small.

  Answered 5 years ago by Christian

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Q: QuestionWill this work with US Cellular?

Asked 5 years ago by Cam.

• A:Answer Yes, it works with US Cellular.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the RAM? 6 gb or 8GB???? Specs were left out.

Asked 5 years ago by agalaxyfarfaraway.

This question was asked about the related product: Samsung - Galaxy S10e with 256GB Memory Cell Phone (Unlocked) - Prism Blue

• A:Answer Hello agalaxyfarfaraway, great question! This phone has 8GB RAM. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionI bought unlocked phone at best buy, went to boost to buy sim card, they said it's not compatable. boost said I need s10e that works with sprint .

Asked 5 years ago by monikatt.

• A:Answer They need the IMEI # and model # first to see if they can activate the unlocked phone on their network. Not all unlocked phones would be compatible on each network.

  Answered 5 years ago by CameraguyVerified Purchase

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Q: Questionis it 5 g ?

Asked 5 years ago by jo.

This question was asked about the related product: Samsung - Galaxy S10e with 256GB Memory Cell Phone (Unlocked) Prism Prism - Prism Black

• A:Answer Hello jo, thanks for asking! This phone does not have 5G compatibility. Please follow this link (https://www.samsung.com/us/mobile/phones/galaxy-s/?model_family=Galaxy+Note10%2B+5G,Galaxy+S10+5G) to learn more about the 5G devices we have available! ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHi, I just bought the Samsung S10e from Best Buy. I use Consummer Cellular as my carrier. I try add a new APN and it's setting and press "Save", but system return to Access Point Name Page and the new APN is not there.

Asked 5 years ago by Terry.

• A:Answer I use to work for CC and you may have to call them to get the info transferred to the new phone

  Answered 5 years ago by SwtearlVerified Purchase

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Q: QuestionIf, i purchased this phone online now, could i still activate it through sprint without having the actual phone here yet?

Asked 5 years ago by KCIRE.

• A:Answer I would say NO, and the phone you ordered needs to be unlocked so that it will work with any provider..

  Answered 5 years ago by Kman

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Q: QuestionCan I use my Luca SIM card in this phone ?

Asked 5 years ago by Anonymous.

• A:Answer If you buy it unlocked then yes

  Answered 5 years ago by Josh

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