Questions & Answers

Q: QuestionWhat is the different between the new model (SM-T813NZKFXAR) and the currently model (SM-T810NZKEXAR)? Is the difference the Android version. SM-T810NZKEXAR is 5.1, SM-T813NZKFXAR is 6.0. The hardware is the same?

Asked 9 years ago by Sterin.

• A:Answer The old model (SM-T810) runs on on Android 5 Lollipop, while the new model (SM-T813) runs on Android 6 Marshmallow out of the box. The old model 810 might get a Marshmallow upgrade later this year. Besides that, they have different CPU and GPU. The old model ran on an Exynos chip set, while the new model runs on a Snapdragon chip set. Everything else is the same.

  Answered 9 years ago by Anonymous

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Q: QuestionAre all these newer Samsung tablets MHL-compatible? I'm looking for an Android tablet I can hook up to my TV (so I don't have to rely on mirror casting).

Asked 9 years ago by NightwishFan.

• A:Answer This line of premium Galaxy tablets (starting with the Tab Pro, Tab S, and Tab S2 (T710, T810, T713, T813, ...) all have a microUSB port that is OTG and MHL compliant. I actually tested the Tab Pro 8.4 and the Tab S2 (T810) and wired screen casting works fine, I also have the Tab S2 (T813), but I haven't tested it yet with an MHL adapter. For MHL, you will need an MHL adapter with an 11-pin microUSB plug (or a 5-pin to 11-pin adapter.) The downside of wired screen casting is that you can't charge the tablet while casting. The MHL adapter makers all claim that the USB port they use to power the MHL aapter will also charge your device -- but they only put out at most 1 amp, and the tablet requires a 2 amp charger -- so your tablet battery is going to be depleting while casting by wire.. Another downside to screen casting (wired or wireless) is, if you are casting to a HDTV, the MHL adapter has to drop about 50% of the pixels(because you are casting from a higher resolution device). So if you want the same picture quality,you need to be casting to a UltraHD TV with a MHL adapter that supports 2k or 4k resolution.

  Answered 9 years ago by DrMo

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Q: QuestionCan this device run Microsoft Office? How do you install it then if so?

Asked 8 years ago by JimH.

• A:Answer Microsoft makes Android Apps for all their products. You don't install "Office" per se, but on the Google Play Android App store just look for Microsoft and you'll find an app for Word, Excel, PowerPoint, Notes, and more from Microsoft designed specifically for Android.

  Answered 8 years ago by hollywoodfrodo

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Q: QuestionIs this device WiFi compatible?

Asked 9 years ago by Schmidty.

• A:Answer Yes, this is a Wi-Fi Enabled model. It is a no-carrier tablet so no cellular, only WiFi.

  Answered 9 years ago by bridaw

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Q: QuestionIs there a difference in memory access speed between internal memory and microSD chip access, assuming a class 10 chip? If internal is much faster that could lead me to choose a 64GB Tab S2. Thanks!

Asked 8 years ago by Fargo.

• A:Answer It depends on system bus speed. I read on Android developers forum that all devices read the same speed from storage and internal vs external makes no difference, even in the SD card is a Class 10 card it will only read at the speed of the Bus the device has. The S2 only writes 9mb, then the S2 itself doesn't support the higher speeds. So, no matter ability the card has, if the device's bus doesn't support the higher speed, then the card's ability is meaningless. Any card you use is going to be limited by the bus speed of the device. Paying extra for a better card is pointless if the device doesn't support the higher speed.

  Answered 8 years ago by Minuteman

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Q: QuestionIs there a manual for this particular model. If not, which is the appropriate manual to use. Where can the appropriate manual be downloaded.

Asked 9 years ago by FredW.

• A:Answer Here is a link for the Samsung support page (32GB), it should help: http://www.samsung.com/us/support/owners/product/SM-T813NZDEXAR You can download the manual from that page.

  Answered 8 years ago by bridaw

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Q: Questioncan I use without a phone plan or data plan? just my home internet connection?

Asked 9 years ago by terry.

• A:Answer Yes, the Galaxy Tab S2 can be used without a phone plan or data plan.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes the S2 line have an infrared sensor and television app? Using these while traveling with the ability to change hotel TV inputs is a big help.

Asked 7 years ago by LLcdPH.

• A:Answer The Samsung Galaxy Tab S2, like most Samsung tablets and phones, has the ability to have an app loaded that will work with many residential Samsung televisions. That being said, I am the Chief Engineer at a major hotel chain and have been in this business many years at several different hotels. Most hotels use a third party proprietary video system that works strictly with their own remote controls. There are a few that will use Direct TV or another system that has a downloadable remote, but these are far and few between. I only know of one third party video provider that had a downloadable app for their remote. While we, and some companies are trying to move forward with the technology, most rely on hotels having to continue purchasing their remotes. At my hotel, we wind up purchasing 60 to 100+ remotes each year. Multiply that by $30 a remote and hundreds of hotels and you realize why they want to maintain control. There is simply no single app that will work for all systems and televisions. It is just easier to use what the hotel gives you in the room. Until such time as something better, and cheaper for hotels comes along, this is the way it will be. Hopefully soon, with the expanding amount of internet television, it will change. Then we can all be a lot happier. I hope this helps.

  Answered 7 years ago by TMS20Verified Purchase

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Q: Questionhow much expandable memory card can be used?

Asked 7 years ago by mary.

• A:Answer The SD slot can handle a 256 GB card.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan i print stuff on this like photos via printer?

Asked 7 years ago by Anonymous.

• A:Answer You, you can print from this device with a compatible printer.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this have SIM capability, so that I can use my phone SIM card in it

Asked 8 years ago by AY.

• A:Answer The 64GB version that Best Buy sells is wifi only; there is no place to install a sim card. There are 32GB versions that will work on a cell network.

  Answered 8 years ago by Henry00Verified Purchase

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Q: QuestionCan you send, open and edit your Microsoft Word and Excel files to this device from your laptop? Maybe by using a thumb drive or in an email?

Asked 8 years ago by Carol.

• A:Answer Yes , but no need for a thumb drive. Use Microsoft OneDrive app.

  Answered 8 years ago by Minuteman200Verified Purchase

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Q: QuestionCan I buy a keyboard and mouse for this tablet ?

Asked 5 years ago by May.

Q: Questioncan you text on the Samsung-Galaxy Tab S2-9.7

Asked 7 years ago by Patricia.

• A:Answer You can download various apps which allow texting such as or Viber.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill this tablet get the 8.0 oreo update?

Asked 7 years ago by Guest.

• A:Answer Not sure if the update I got recently was Oreo, but it was a complete system update. I don;t keep track of versions, so I don't know for sure, but it did take a while, so it must have been a sizable update, which to me would suggest it might well be that... unless someone already knows that Oreo isn't released yet? I just don't keep up on that stuff. Hope that helps, or at least stimulates you to do further research.

  Answered 7 years ago by SteveVerified Purchase

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Q: QuestionCan this be synched with a Galaxy S7 phone? Is it Wi fi enabled?

Asked 7 years ago by slim.

• A:Answer It is wifi enabled.

  Answered 7 years ago by OKPhysVerified Purchase

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Q: QuestionCan Sprint be the carrier?

Asked 8 years ago by PappyAnn.

• A:Answer No, Sprint can not be the carrier.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionCan I use this tablet to conduct a video conference using the Canvas platform, Big Blue Button?

Asked 8 years ago by ProfAvm.

Q: QuestionI have a pair of logitech wireless headphones with a usb plug in for them. If I get the micro usb to usb adapter, would these work with this tab?

Asked 8 years ago by Wirelessheadphones.

• A:Answer it depends if they are supported in android. If your headphones are Bluetooth just connect via bluetooth. no need for USB dongles.

  Answered 8 years ago by Minuteman200Verified Purchase

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Q: QuestionWhy does Best Buy advertise this item on Sunday and on Tuesday morning when I go to the store to buy one I find out they don't have any in stock and cannot order one?

Asked 8 years ago by Phx.

• A:Answer If you see an advertised product and want to purchase it use the on-line service. There you can select your item and have it held at the store for you or shipped to your home. This way, you don't miss out on the sale price and you can get your item!! Happy Shopping!!!

  Answered 8 years ago by CaliehsVerified Purchase

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