Questions & Answers

Q: QuestionWhat is the difference between the bluetooth and the LTE? With bluetooth, can you still receive calls and texts, or other notifications like snapchat etc.? Does the bluetooth still function the same as the LTE? What's the main difference between the two?

Asked 5 years ago by amberjo.

• A:Answer Hello amberjo, thanks for asking! The LTE version can receive calls and messages without being connected to a phone. However, you'll first need to activate service for your watch through the same carrier as your phone. Don't worry, AT&T, Sprint, T-Mobile, and Verizon all offer plans for the LTE versions of Galaxy Watch, Galaxy Watch Active2, and Gear S3 models. Bluetooth versions will need to be within range of your phone to get the most out of all the features available. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I make and accept call from this watch..

Asked 5 years ago by Sandyh.

• A:Answer Yes, you can make and accept calls from this watch.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill there be any preorder bonus through Best Buy?

Asked 5 years ago by Nickname.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer It does look like from the main page of the GWA2 you get the same bonus charger as if you would have ordered it directly from Samsung

  Answered 5 years ago by InkBearGA

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Q: QuestionDoes this watch have preset text message responses or can you type out your own texts?

Asked 5 years ago by Rachel.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer The active 2. You can type out a response and there is also presets that you can use both

  Answered 5 years ago by WillieHVerified Purchase

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Q: QuestionWhat size is better looking when worn? 40 or 44?

Asked 5 years ago by Booboo.

• A:Answer 40 is better for women 44 is better for men depends mostly on size of wrists

  Answered 5 years ago by KingoneVerified Purchase

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Q: QuestionCan this watch receive text, emails and calls and be linked to a galaxy s10 without being on the verizon network?

Asked 5 years ago by Danielw29pdw.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold

• A:Answer Hello Danielw29pdw, thanks for asking! This watch has Bluetooth connectivity to be connected to your phone. You can quickly view incoming messages and send replies without even taking out your phone. You can also send replies using Quick messages, or when you decline incoming calls. With this watch, you can reply to, delete, or access emails anytime, even when you're away from your phone or computer. You can also edit your email account, so you can have the neatest inbox ever. You can even make and answer calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWhere is the link to the redepmtion for the free charger? It's gone from the site on release day!

Asked 5 years ago by Darren.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer promos.samsungpromotions/GWA2.com go to this website to get your free charger. you have to register your watch on the website. Let me know if this was any help to you.

  Answered 5 years ago by littlebit

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Q: QuestionWill the Samsung Health Monitor app ever be enabled for non Galaxy phones? Currently, this watch requires a Samsung Galaxy phone to properly work, something that isn’t readily advertised.

Asked 4 years ago by KJ718.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Noiwouldnever

  Answered 2 years ago by Anonymous

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Q: QuestionCan you speak to text on this watch?

Asked 5 years ago by Donnie.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Hello Donnie, that's a really good question! With this watch you can send replies using Quick messages or if you prefer to create your own response, there are many methods to choose from. Just swipe down to see more options. You can use the microphone to speak into the watch, then tap SEND. You can also send an emoji response, use text to write letters on the watch face where written letters will be converted into text, or doodle letters on the watch face where written letters will be sent as an image. If you want you can even create or edit quick messages by writing letters on the watch face. Just like with text input, written letters will be converted into text. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this have the EKG monitor included?

Asked 4 years ago by Jai.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Yes

  Answered 4 years ago by Aakash

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Q: QuestionIs this watch waterproof?

Asked 3 years ago by Tish.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer It's not even close to being waterproof. The manual says it is able to be worn in the shower, rain, swimming (certain depths), etc., but that's not true. I had mine for maybe 2 months and the screen stopped working. Sent it in for a warranty claim only to be told it has water damage which isn't covered under warranty. I never went swimming or had it submerged in any type of water or liquid besides showering with it on occasionally. I was told by Samsung customer service that water and sweat can penetrate the watch and void the warranty. Really, Samsung??? Sweat?? Why call it an ACTIVE 2 if you can't do any activities while wearing it? $200 down the drain. STAY AWAY FROM THIS WATCH.

  Answered 3 years ago by JRW911

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Q: QuestionIs this watch compatible with a heart rate monitor strap, such as the Polar H10? Will it connect and show the heart rate from the strap?

Asked 4 years ago by LM.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Yes. It does! My 14 year old loves it!!

  Answered 4 years ago by SoulVerified Purchase

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Q: QuestionWhen will new update be available for keg on galaxy 2 watch?

Asked 4 years ago by KennyD.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Its already available after u update watch..so u can take an ecg/ekg

  Answered 4 years ago by Jbreeze

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Q: Questionwill this watch pair up with my Google Pixel 3 phone??

Asked 5 years ago by Natt.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold

• A:Answer Hello Natt, great question! This watch is compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this watch water resistant

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer NO!, barely resistant. I have had every samsung wearable, active, (2)G2, then G3 and this is my third active 2 watch. A G2 and my active 2 just died from minutes of submerged swimming. My wife still has her 2nd apple watch. I sent the active 2 in for repair or replacement, they said it was water damaged $220 to repair.

  Answered 3 years ago by EvanVerified Purchase

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Q: QuestionSo if it is water resistant and water gets through because of poor quality of the watch will Samsung fix it under warranty because my wife's watch did the same thing. They said it was her fault for letting water get into the watch and voided hers

Asked 4 years ago by Ucats98.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Hello. If the Galaxy Watch Active2 is damaged through water it is not able to be fixed under warranty. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionIs it possible to switch F to C, ml to km, etc?

Asked 4 years ago by GEVSea.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Aqua Black

• A:Answer Yes! You are able to the unit of measurement using the Galaxy Watch Active2. I have included a link that has more information. Thank you for taking the time to ask this question. ^Kayla https://www.samsung.com/us/support/answer/ANS00080562/

  Answered 4 years ago by Samsung

  
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Q: Questioncan this watch connect to iPhone 12 Pro max?

Asked 4 years ago by Lizzy.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold

• A:Answer Yes but you won't get all the functions to integrate the same way you would with an Android/Samsung watch. For example, with iPhone, you'll get message notifications but you won't be able to reply from the watch...not even quick replies or emoji's. Definitely works though as long as you know the limitations going in. I liked the Galaxy watch so much I ditched my iPhone 11 Pro Max and Apple Watch 5 and switched to a Samsung phone.

  Answered 4 years ago by icr21801Verified Purchase

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Q: QuestionWhat is the distance connectivity between the watch and the phone? If my phone is in my work locker in the back of the building will it still notify me of text messages?

Asked 4 years ago by Swift.

• A:Answer No my watch didn't respond unless I am 50 feet near my phone

  Answered 4 years ago by NeaceVerified Purchase

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Q: QuestionDoes this watch have different watch faces?

Asked 4 years ago by Geewiz.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Pink Gold

• A:Answer Yes this watch does have different faces. There are some choices pre-installed and you can download others if you want.

  Answered 4 years ago by KaybrinaVerified Purchase

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