Questions & Answers

Q: QuestionCan this watch detect a fall? Will it send notification to your emergency contact or 911?

Asked 5 years ago by Clumsy.

• A:Answer Fall detection I'm not sure but you can set a function where you press the home button 3 times and it alerts the people you set that you need emergency help.

  Answered 5 years ago by BrittanyVerified Purchase

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Q: QuestionIf I want to run with the non LTE version (my phone will not be nearby), can I still get Spotify, or can I download my Spotify play list and listen to that? I was told me you only download songs like an old MP3 player and store that on the watch.

Asked 5 years ago by Pete86.

• A:Answer Spotify is available for this watch. Make playlists, makes like easier for watch use.

  Answered 5 years ago by BrittanyVerified Purchase

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Q: QuestionDoes this model have an EKG feature?

Asked 5 years ago by Den.

• A:Answer Sounds like sometime in February 2020.

  Answered 5 years ago by Mike

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Q: Questiondoes it only light up in yellow?

Asked 5 years ago by Nikki.

• A:Answer no, you can download different things and apps to change that

  Answered 5 years ago by Tommy22Verified Purchase

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Q: Questionmy problem is wrist bands .. I need large sizes for my wrist can I get a larger band for the watch?

Asked 5 years ago by wen.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver

• A:Answer The watch is compatible with all 20mm wristbands for normal watches, so you have an infinite amount of wristband choices.

  Answered 5 years ago by Chuck

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Q: QuestionWhich Samsung watch model measures the blood pressure?

Asked 5 years ago by Jpm.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver

• A:Answer The active 2

  Answered 5 years ago by Hwmb

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Q: Questioncan i answer phone calls through the watch? hear the other person and speak to them through the watch?

Asked 5 years ago by Samuel.

• A:Answer Yes

  Answered 5 years ago by Marthita

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Q: QuestionWhat's the difference between locked and unlocked? If you are using the watch in the US

Asked 5 years ago by DD.

• A:Answer If it’s locked you can only use it with one specific network. If it’s unlocked you can use it for any network you desire

  Answered 5 years ago by Zenzen45

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Q: QuestionCan you recieve and send texts on the watch?

Asked 5 years ago by Texts.

• A:Answer Yes you can

  Answered 5 years ago by johnnyVerified Purchase

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Q: QuestionDoes this watch do blood pressure?

Asked 5 years ago by Kimberlyashv.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver

• A:Answer No it does not. It measures heart rate BPM /beats per minute and stress levels.

  Answered 5 years ago by Chuck

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Q: QuestionDoes this watch connect to an 911 operator and if so do I need my phone nearby and on?

Asked 5 years ago by jcozumel.

• A:Answer Hello jcozumel, that's a really good question! If you ever need emergency assistance, this watch has features capable of helping. Hopefully, you'll never find yourself in a real crisis, but if you do, you can send SOS messages to assigned contacts to let them know where you are and how to track you down. In the event where you need medical assistance, your medical information can be quickly accessed to help first responders. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionHi, How do I get frequent help as I need to get set up and then have follow up questions regarding learning more on the galaxy active 2 watch? Who do I see or ask? TY

Asked 5 years ago by steve.

• A:Answer Call Samsung Support.

  Answered 5 years ago by WarpedTrekker

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Q: QuestionCan you make an emergency call without LTE?

Asked 5 years ago by Curious.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 44mm Aluminum - Cloud Silver

• A:Answer Yes, as long as it is connected to your phone vis Bluetooth and within range.

  Answered 5 years ago by DJ420

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Q: QuestionCAN THIS WATCH TAKE YOUR BLOOD PRESSURE?

Asked 5 years ago by Junebug.

• A:Answer No

  Answered 5 years ago by EldafrVerified Purchase

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Q: Questionis there a warranty for the smartwatch, and how long does it last

Asked 5 years ago by iancgbga.

• A:Answer I did not buy the extended warranty the first two times. They lasted just under two years and there was little to no coverage after that. None of my watches has lasted two years. But I have loved what the watches can do, which is why I keep trading them in and buying a new extended warranty pretty much every single year. This last one did not last even a year. I wonder if I would have gotten any credit toward a trade in or if I would have to turn it in and wait for it to come back I also wondered how long I would have to wait.

  Answered 5 years ago by Cynbad

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Q: QuestionWhat's the charging time from say 10%?

Asked 5 years ago by Jeff.

• A:Answer I would say about less than 2 hours on the original charger. On other knock off wireless chargers it seems to be a little longer.

  Answered 5 years ago by Sara

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Q: QuestionWhat is the bluetooth range on the active 2?

Asked 5 years ago by Denker45.

• A:Answer To be honest, about the same as the other Samsung watches. So maybe 30 feet.

  Answered 5 years ago by Sara

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Q: QuestionCan you receive and send text messages from this device?

Asked 5 years ago by Superman.

• A:Answer Hello Superman, thanks for asking! You can quickly view incoming messages and send replies without even taking out your phone. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWill this watch go on sale on black Friday.

Asked 5 years ago by Cody.

• A:Answer This watch is on sale through Dell.com and Best Buy does price matching! Just ordered mine today!

  Answered 5 years ago by Anonymous

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Q: QuestionHey if i bought in this product from us does the international warranty present as i am from india please reply thanks in advance

Asked 5 years ago by Saam.