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Page Showing 21-40 of 43 questions
  • QuestionIf I buy the Galaxy Z Flip 5G, does it come with a prize/device (like a watch or earphones) or a discount if I trade in my Samsung S10 +?

    Asked by Sam.

  • QuestionI have bought a cell phone from best, will they activate it using my phone or do I have to go to my carrier. Old man

    Asked by Grumpy.

    • Answer It depends on your carrier and the device. In general, Best Buy can activate a mobile device through the major carriers. I know they can do AT&T and Verizon (they activated my device with AT&T), and depending on the device I believe Sprint and T-Mobile as well.

      Answered by Qwerty

  • QuestionI heard this phone gets hot quick. Any truth to that?

    Asked by Irmz.

    • Answer no , that's not true or at least with mines

      Answered by Melphmade

  • QuestionWhat is a SIM? Is it a SC card? What is the tested length of durability for the screen because it is "Flipped" in half often. Can I use pre-pay cards for data, text, and long distance calls?

    Asked by MaMaC.

    • Answer Yes you can use it for service.

      Answered by LoveIT

  • QuestionIs this phone has samsung dex

    Asked by Djm.

    • Answer That is a great question, Djm. Unfortunately, the Galaxy Z Flip 5G does not support Samsung Dex. Thank you for asking this question. ^Kayla

      Answered by Samsung

  • QuestionI want to trade my I-phone in for a Samsung z flip 5g is this possible I’m paying 260 bucks a mouth I can go get a cheaper plan than than

    Asked by Nuts.

    • Answer Don't do it. The design is horrible. I have had the product for less then 27 days and there screen is flawed at the fold. Best Buy refusing to assist me. So now I am out 1200$. I should have kept my iPhone.

      Answered by Displayname

  • QuestionCan best buy activate the phone with Verizon

    Asked by Melanie.

    • Answer yes, all you need to do is put the sim in and it will switch over

      Answered by michael

  • Questiondoes it have FM radio?

    Asked by Flipflip.

    • Answer No it doesn't include fm radio. Theirs no headphone jack to act as an antenna unfortunately.

      Answered by stutech

  • QuestionIs the type of network CDMA?

    Asked by carito.

    • Answer If you buy the unlocked version of the phone, it will work with ALL carriers in the US including CDMA carriers such as Verizon and Boost.

      Answered by doremon0710

  • QuestionIm thinking about getting one of these. Do you provide free screen protect film installation? And do you take trade-ins?

    Asked by TaeTae.

    • Answer The screen protector comes on the phone in the box. One thing to note about screen protectors for this device however is that removing, replacing, or installing a screen protector on it yourself will void the Samsung warranty. On the plus side, Samsung approved technicians/locations should be able to replace your screen protector for around $13. Best Buy does take trade ins, but if you have a much older device it isn't always worth it. You can generally check their website to see about how much you can expect to get for your device.

      Answered by Qwerty

  • Questioncan you use functions on the phone like declined calls and messages while it is flipped closed? Or do all functions have to be done while flipped open??

    Asked by Lynz.

    • Answer you can answer and reject calls with the outside screen, but you cannot answer the messages. you have to open the phone for that

      Answered by Bust3rpr

  • QuestionDoes this phone have a way of sending and receiving text msgs w/o opening the phone?

    Asked by Anonymous.

    • Answer No. You have to open the phone to send/receive text messages.

      Answered by Pathfinder

  • QuestionCan this phone be use to answer and send calls without opening the phone?

    Asked by Cd.

    • Answer There is a small window that will show phone number of caller. You can open the phone without answering. In order to answer a call, you have to swipe the phone. Also, you have to open the phone to send calls.

      Answered by Pathfinder

  • QuestionWhen opened, does the screen enlarge conciderably?

    Asked by Anonymous.

    • Answer Yes the screen does enlarge remarkably huge In comparison to the size

      Answered by ChrisAlcala

  • Questioncan I use my current AT&T plan and phone number?

    Asked by art.

    • Answer Hi Art! Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144350648 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • Questionare we going to be able to use it with AT&T if we buy it unlocked??

    Asked by Dave.

    • Answer Hi Dave, Thank you for reaching out to us. We value your query about whether the Galaxy Z Flip (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144346889 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionWhat are measurements of this phone?

    Asked by Mick.

  • QuestionDoes it work with a stylus pen?

    Asked by WheeledMaster.

    • Answer No, samsung note series only at the moment for mobile pen support. No digitizer on this screen. the polycarbonate layer on top would be scratched like crazy.

      Answered by buhraion

  • QuestionIs there a smart stylus with this phone and can you add a memory card to expand the total memory capacity?

    Asked by Anonymous.

    • Answer no pen support, other than a soft tipped stylus. Would not recommend as it says keep hard sharp objects away from screen.

      Answered by buhraion

  • QuestionCan I use this phone with Verizon?

    Asked by Rose.

    • Answer Hi Rose! Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip (Unlocked) works with Verizon. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144346874 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung