Questions & Answers

Q: QuestionI have the previous version of this phone. I am prepaid with AT&T, will I have to get a new sim and phone number, or can I just put my same sim card into this phone and keep my same phone number

Asked 3 years ago by Wil.

• A:Answer Hi @Wil, You will need to use the SIM that comes with the device if your previous device IS NOT 5G. 5G devices need 5G SIMs. You can more your data easily though: https://forums.att.com/conversations/device-features/move-photos-videos-to-your-new-phone-att-solutions/5ede94f7c17a067c9e6cd993. ChrisZ

  Answered 3 years ago by AT&T

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Q: QuestionMy husband bought me this phone for Christmas. Can I schedule an appointment for Sunday 12/26/21 in the afternoon to transfer all of my information from my Iphone to my new Samsung Galaxy?

Asked 3 years ago by Karen.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer If he bought the total tech package you can make appt for geek squad to transfer. With receipt you might be able to just go in and ask the phone desk to transfer. If you call the store they will give you all the options. You do want to get a cover/case for it. It is a slippery phone. I got this cover from Amazon. Have not put screen shield on yet. https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-z-flip3-5g-silicone-cover-with-ring-olive-ef-pf711tmegus/

  Answered 3 years ago by WoodsywifeVerified Purchase

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Q: QuestionHi sir i want to buy this phone but i am not currently available in usa and I want to buy it from outside of country but how can i schedule appointmet And purchase it and is it necessary to buy subscription of att or have buy sim.can i buyitwithout sim

Asked 2 years ago by Ali.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

Q: QuestionHow long do you have to keep the AT&T phone service?

Asked 2 years ago by Sammy.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer You don't. When you recieve it, you can cancel.

  Answered 2 years ago by WestendorffVerified Purchase

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Q: QuestionI have metro pcs network, if I buy this phone can metro still stay it's network?

Asked 2 years ago by gigi.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer Yes, unless you’ll buy it unlocked

  Answered 2 years ago by GalaxyFlip3Verified Purchase

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Q: QuestionIs this discounted price if I pay in full which is $300, do I still be in a 2 year contract with AT&T?

Asked 2 years ago by P007.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer No. U r not going to be in contract, if u purchase it for a full price. Also, you will be charged extra 30$ by Att for upgrading though

  Answered 2 years ago by karyerVerified Purchase

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Q: QuestionIf I'm already an AT&T customer and would like to upgrade a line, would this deal still work for me?

Asked 2 years ago by Quincy.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer Yes and if you trade in your phone it will lower the price even more.

  Answered 2 years ago by WebbEST19xxVerified Purchase

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Q: QuestionI already have an AT&T PrePaid monthly account. Am I able to trade in my Samsung Galaxy phone and purchase the Galaxy Z Flip3 to be used on my AT&T PrePaid monthly account? Thank you!

Asked 3 years ago by Murph.

• A:Answer I Went to Two Best Buy Stores and also tried Live Chat, Both of them told me that we are not able to activate with Prepaid plan, only with Post Paid

  Answered 2 years ago by Jean

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Q: QuestionIs there a memory card slot?

Asked 3 years ago by Danny.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer It doesn't have one. Ive looked all over for one. And then it does say in the book

  Answered 2 years ago by ChromeVerified Purchase

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Q: QuestionR there any special sale prices going on now, I would like to by 2 but I can't afford even one at those prices. I have a pre paid acct what is the monthly total for pmt. and monthly service

Asked 3 years ago by Ralphael.

Q: QuestionI have a apple 11, I have hearing aids, thermostat, water softener, ring camera will this move over to the samsung

Asked 3 years ago by ED.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

Q: QuestionI have at&t severis I want to get the saumsung flip phone z

Asked 3 years ago by Johnny6900.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

Q: QuestionI would like to trade in my Microsoft Surface duo, but I do not see that phone as an option?

Asked 3 years ago by Anonymous.

Q: QuestionCan I get the Samsung Galaxy flip3 5g lavender for prepaid in AT&T. If I can get it what store or do I need to order it off line and how much is the phone and I would need help to order the phone on line if I have to. Can't wait to hear back from u guys.

Asked 3 years ago by Barbie29.

• A:Answer Hi @Barbie29 yes you can go in store or order online. The phone shows to be a base price $999.99 then you will need to add the prepaid plan to that. Call, chat or visit us in store. Roy, AT&T Community Specialist

  Answered 3 years ago by AT&T

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Q: QuestionI am a cricket wireless customer. If I purchase this phone the the AT&T prepaid option will it still work with my cricket wireless service if I take my sims card out of my cricket phone and place in the Samsung z flip ? Cricket wireless runs off of AT&T

Asked 2 years ago by Jeffjeff.

This question was asked about the related product: Samsung - Galaxy Z Flip3 5G 128GB - Phantom Black (AT&T)

• A:Answer Hi @Jeffjeff. It can be unlocked once it meets unlock eligibility like having AT&T service for a period of time. You see all requirements on our AT&T Forums Unlock page: https://forums.att.com/conversations/other-phones-devices/att-device-unlock-help-solutions-faqs/5defc295bad5f2f606ddc2ce. ChrisZ, AT&T Community

  Answered 2 years ago by AT&T

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