Questions & Answers

Q: QuestionWill this work on a laptop?

Asked 5 years ago by Kson.

• A:Answer Yes, it has an Hdmi connector and usb 3.0. As long as your laptop has a dedicated GPU that can handle it, it should be no problem. Happy VRing !

  Answered 5 years ago by PabloR

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Q: QuestionIs this the Odyssey + or just the regular Odyssey?

Asked 5 years ago by Fayo.

• A:Answer Plus

  Answered 5 years ago by Yeetboi

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Q: QuestionI see a lot of reviewers were able to price match their purchase with Samsung or Microsoft. Called Best Buy to price match it with Microsoft and they refused. Did it change or was it just my luck I got a bad agent?

Asked 5 years ago by angel.

• A:Answer Samsung discontinued it

  Answered 5 years ago by Tono

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Q: Questioncan this headset be used with a chromebook? or does it require a full computer

Asked 5 years ago by Frank.

• A:Answer WMR headsets require Windows 10. Even if it ran on a Chromebook, it would not be playable due to the poor specs.

  Answered 5 years ago by IggyHitokageVerified Purchase

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Q: QuestionI am trying to find this be headset for a gift can you help me

Asked 3 years ago by Kaye.

Q: QuestionDoes controllers come with this or it just the headset

Asked 4 years ago by TheGamers.

• A:Answer They should come with the headset

  Answered 4 years ago by NateVerified Purchase

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Q: QuestionI use to have an Oculus Rift. And it was uncomfortable when I wore my glasses. Will this be the same or different

Asked 5 years ago by foureyes.

• A:Answer With thicker padding which can be found on most retailers' websites and it will do the trick.

  Answered 5 years ago by MandoJawa

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Q: QuestionWill this headset work with CyberPower PC brand computers? CyberPower PC runs windows 10

Asked 5 years ago by Syrr.

• A:Answer Yes, it will! I myself have a CyberPower PC as long as you purchased one that includes "VR-Ready" in its description. You'll need to install Windows Mixed Reality for SteamVR and SteamVR tool itself to get it running, very simple.

  Answered 5 years ago by MandoJawa

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Q: QuestionWill this work with X-Plane 11 flight simulator?

Asked 5 years ago by BillR.

• A:Answer I am not familiar with this game in particular, however, if the game is compatible with Windows Mixed Reality then it will work with this VR headset. I even have games that do not list WinMR compatible that still work with this headset. Hope my answer helps.

  Answered 5 years ago by FunkDeezyVerified Purchase

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Q: QuestionWould it work on XBox one

Asked 5 years ago by Abdiel.

• A:Answer no

  Answered 5 years ago by Anonymous

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Q: QuestionIs the surround sound on the headset contained within the speakers, or can others hear it? Is the screen door effect eliminated, or somewhat visible? How easy is the set up regarding adapting to one's computers GPU, ie, pixel density, graphic settings

Asked 5 years ago by Puyo7.

• A:Answer contained in very nice on-ear headphones, I notice no screen door effect at all and I play quite a bit, it's literally plug in an HDMI cable and a USB cable then download 2 or 3 pieces of simple software. pixel density goes hand in hand with screen door effect so with it being 3k res it's very nice and the lense are stepped for built-in antialiasing.

  Answered 5 years ago by Yeetboi

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Q: QuestionDoes it work with a surface 3 pro laptop?

Asked 5 years ago by Cesar.

• A:Answer If your Surface 3 laptop has a Windows 10 Fall Creators Update OS and has an HDMI port, then yes, this will work.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhere can I go for repair or refurbus my HMD Odyssey?

Asked 5 years ago by Dumas.

• A:Answer I suggest contacting Samsung about a warranty repair and if there will be a charge, you can either pay for that or ask if purchasing a refurb is an option. https://www.samsung.com/us/support/service/

  Answered 5 years ago by DMonk

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