“My sound bar keeps disconnecting and the tv speakers start working. All connections are good.”
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Mine was doing the same thing. It seems to have stopped but the Q Symphony does not work so I can have either tv or soundbar sound. There is no option for the both at once. I think this is part of the cut out problem. I will try another HDMI cable. The TV can't talk to the soundbar well maybe?
Sorry, there was a problem. Please try again later.I don't have that problem, but my audio lags the video, i have a new Samsung tv too, i would think it should work great for what i paid, i am trying to understand this issue.
Sorry, there was a problem. Please try again later.Hi Bubba, Please contact Samsung Customer Support for step-by-step troubleshooting or warranty assistance at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
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