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Questions & Answers

Your price for this item is $1,399.99
Page Showing 1-20 of 41 questions
  • QuestionHow many channels does this Samsung soundbar have?

    • Answer This Samsung soundbar has 9.1.2 channels.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is Q-Symphony and how does it work?

    • Answer Q-Symphony allows the soundbar to work in conjunction with compatible Samsung TV speakers to create a more immersive audio experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is SpaceFit Sound Pro?

    • Answer SpaceFit Sound Pro is a feature that analyzes your room's environment and automatically optimizes the audio for room-filling sound.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this soundbar to my TV wirelessly?

    • Answer While the subwoofer connects wirelessly, the soundbar itself requires a wired connection to your TV.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this soundbar include a subwoofer?

    • Answer Yes, the soundbar comes with a wireless subwoofer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Samsung soundbar work with voice assistants?

    • Answer Yes, this soundbar has built-in Alexa and works with other voice assistants and smart services like Chromecast and Airplay 2.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHooking my PS5 Pro to this system. What are the best settings to set on PS5 Pro (ie 5.1, 7.1, Dolby Atmos/Sound, DTS, etc)?

    Asked by MatthewP.

    • Answer Hello Pope, The HW-Q930D Soundbar features Game Mode Pro which unlocks a more intuitive gaming experience, complete with 3D optimized sound. We know you don’t have time to waste on settings—so the soundbar automatically activates the Game Mode Pro in sync with your TV. ~ Samsung Solutions

      Answered by Samsung

  • QuestionCan I connect the rear speakers to only the soundbar?

    Asked by Hsharp.

    • Answer No, the rear speakers plug into the wall for power. Besides that they are wireless.

      Answered by BradB

  • QuestionIs this compatible with newer Sony bravia tv?

    Asked by Kory.

    • Answer Hi! The HW-Q930D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

      Answered by Samsung

  • QuestionI have a Samsung 85" QN85A, year 2021. What Samsung surround sound system would work best?

    Asked by StevenSS.

    • Answer Hello stevesmith, The HW-Q930D Soundbar with 9.1.4 Channels would be a great addition to your 85QN85A Samsung TV. You will be able to utilize Q-Symphony, the Q-Series soundbars pair with your TV speakers to operate as one. Together, they can optimize all the channels to bring you a masterfully orchestrated sound experience. Q-Symphony is compatible with your Samsung TV. With Adaptive Sound you’ll hear voices better, even at low volume, with intelligently optimized audio. Scenes are analyzed in real-time to pull out the most important audio based on the type of content. ~ Samsung Solutions

      Answered by Samsung

  • QuestionCan this unit function in 7 channel surround without the rear speakers? Or do the rears have to be hooked up? Current layout doesn't allow for plugged in rear speakers at all.

    Asked by Hammer1984.

    • Answer Hello Hammer! Yes, the HW-Q930D Soundbar will function as a 7.1.2 channel system if the included rear speaker kit is disconnected. ~ Samsung Solutions

      Answered by Samsung

  • QuestionDOES THE Q930D HAVE HDMI 2.1 4K @120HZ OR IS IT 60HZ . I DON'T SEE IT STATED CLEARLY

    Asked by JakeL.

    • Answer Hi there HDMI! No, the HW-Q930D only supports HDMI 2.0, which allows for 4K at 50Hz or 60Hz. If you need HDMI 2.1 support for 4K at 120Hz, you might want to consider the HW-Q990D model, which does include this HDMI 2.1 as well as the passthrough. Check it out at Best Buy: https://www.bestbuy.com/site/samsung-hw-q990d-za-11-1-4-channel-q-series-soundbar-with-wireless-subwoofer-and-rear-speakers-dolby-atmos-and-q-symphony-black/6570312.p?skuId=6570312 ~Samsung Solutions

      Answered by Samsung

  • QuestionHow to connect to wi-if for sub and rear speakers

    Asked by Surrounded.

    • Answer Hi there! When powered on for the first time, the rear speakers and subwoofer should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting the sub and rears to the soundbar. Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module. Press and hold the ID SET button on the back of the wireless module for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module. ~ Samsung Solutions

      Answered by Samsung

  • QuestionWould this sound bar work with my QN800A Samsung?

    Asked by Harmoon.

    • Answer Hi Harmoon. Yes, the HW-Q930D will work with your QN800A TV. ~ Samsung Solutions

      Answered by Samsung

  • QuestionDoes this connect to a 7 year old Q8 tv?

    Asked by Latin.

    • Answer Hi Latin, The HW-Q930D features four ways to connect to an external device: Wi-Fi, HDMI (eARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these four audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

      Answered by Samsung

  • QuestionHow much does the sound bar weigh?

    Asked by john.

    • Answer About 30lbs i believe

      Answered by PaulG

  • QuestionI was wondering what wall mounts (specifically) are recommended for the rear speakers? This question was asked and answered before, however the answer was for speaker stands. I am looking for wall mounts. Thanks for your time!

    Asked by Timm.

    • Answer Hello Timm, You can utilize most universal speaker mounts with your HW-Q930D Soundbar's rear speakers; here is one option at Best Buy: https://www.bestbuy.com/site/rocketfish-tilting-wall-mounts-for-most-small-speakers-2-pack-black/5149022.p?skuId=5149022.To further assist you with additional speaker wall mount options, please contact or visit your local Best Buy. ~Samsung Solutions

      Answered by Samsung

  • QuestionHow many HDMI ports does the soundbar system have?

    Asked by Mark.

    • Answer One

      Answered by Nwabueze

  • QuestionCan this be attached to the bottom of my Samsung tv ( technically tv mount) like my current Samsung soundbar is?

    Asked by Bretto24.

    • Answer Mine was but this seems to be a mount question. This was mounted to my mount.

      Answered by WilliamG

  • QuestionWill this work with my 75” QN85C QLED 4KSmart Tizen TV?

    Asked by rdrgirl.

    • Answer I have this setup for my Neo Q75 and it works flawlessly with the Qsymphony set up

      Answered by AndrewM