A:Answer Hi Snoopy! TV remotes have to be enabled on your soundbar. By default, Samsung TV remotes are enabled on your soundbar. If it isn't working, be sure the soundbar is powered on, then press and hold the WOOFER button. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “Off-TV Remote” (Default mode), “Samsung-TV Remote”, “All-TV Remote”.
^Tim