“My Chromebook just powered on with a message that says Chrome OS is missing or damaged. Please remove all connected devices and start recovery. I have powered off and back on but my cursor is not showing up or my touchscreen isn't responding.”

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• This is what happened to an HP Chromebook that I purchased. Your computer is damaged, and there is no way that you can fix it; a professional would need to do so. So if it's still under warranty, return it for repairs or replacement.

  Answered by Renee 5 years ago

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