Questions & Answers

Q: QuestionDoes this model have an integrated water softener? I can find no reference to it in the specs, but it appears as having one based on the website filters.

Asked 5 years ago by Sandy.

• A:Answer According to the Specs the one with handle has it and the one with pocket says nothing about. That doesnt make much sense?

  Answered 4 years ago by DishMan

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Q: QuestionMy dishwasher has stopped working and has the number 1 flashing in the time left box next to the delay start button. What does this mean?

Asked 1 month ago by Dimples1.

Q: QuestionI have found that the water is not draining out the bottom, not draining slowly over night. It just sits their. Is their a quick fix, or things I can check, or do I have to call for repair immediately?

Asked 4 months ago by badcharger.

Q: QuestionIn 9/2021, I bought a Samsung Stormwash dishwasher. A few months ago the compartment door that holds the rinse agent wouldn’t close properly. If I pushed it closed until it snapped, it didn’t open during the cycle. Can this be fixed?

Asked 2 years ago by Anonymous.

Q: QuestionInstalled less than a month ago and the auto release dry feature is no longer working if, it’s set to A1, any idea why this could suddenly stop working?

Asked 2 years ago by Kiddjoker800.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black stainless steel

Q: Questionhow many water inputs does this dish washer have?

Asked 2 years ago by Anonymous.

• A:Answer Greetings! Thank you for your interest in this Samsung dishwasher model. Let me provide an answer to your question about the water inlet. This Samsung dishwasher model has 1 inlet water valve (hot water). Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionHow can I replace the second (middle) rack

Asked 2 years ago by marvin.

• A:Answer We are here to answer your question, Marvin. I have shared the model's user manual link below, and turn to pages 12-16 for the removal of the rack. https://downloadcenter.samsung.com/content/UM/202206/20220622151737869/DW8000R_DD68-00211A-00_EN_MES_220530.pdf If you have inquiries and needs further in the future, please contact us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145570018, which will help our team pull up your information. ^Rainly

  Answered 2 years ago by Samsung

  
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Q: QuestionI have a tile floor in front of the dishwasher opening. It sticks up about 1/2”. The opening is 34” high on the tile. Will this fit in? The specs say it is 33 7/8” high.

Asked 3 years ago by Anonymous.

• A:Answer It should fit, a bit tight but will fit.

  Answered 3 years ago by Boys

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Q: QuestionDoes price include delivery, installation and hauling away of old dishwasher?

Asked 3 years ago by Anonymous.

• A:Answer Dear Valued BestBuy Client, To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Have a great day. Melardo

  Answered 2 years ago by Samsung

  
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Q: QuestionJust got the dishwasher installed this week. Top rack doesn't stay open when loading/unloading. Is it supposed to do this? What am I missing?

Asked 3 years ago by BestBuy.

• A:Answer Mine doesn't do that..think something is wrong with yours.

  Answered 3 years ago by John

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Q: QuestionIs this model Finger print resistant?

Asked 3 years ago by Finizh.

• A:Answer Yes

  Answered 3 years ago by Chad

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Q: QuestionHow far does the door open in auto dry? Mine opens less than an inch.

Asked 3 years ago by Robbie.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black stainless steel

• A:Answer Mine opens about 2-3 inches.

  Answered 3 years ago by Bushwack

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Q: QuestionIs it finger print proof?

Asked 3 years ago by Zaitz.

• A:Answer Yes

  Answered 3 years ago by Chad

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Q: QuestionDoes this come with a handle less option?

Asked 3 years ago by Bushwack.

• A:Answer Hi BushWak, We are glad to hear that you are interested in our Samsung dishwasher. This product is designed with a handlebar. To check product specifications, please click the link below. https://image-us.samsung.com/SamsungUS/home/home-appliances/dishwashers/pdf/031820/DW80R7061_V2.pdf To know more about the product, you may contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144899209) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

  Answered 2 years ago by Samsung

  
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Q: QuestionHow well does it dry? Right now there is so much water and moisture in our LG dishwasher.

Asked 3 years ago by Carrie.

• A:Answer I have a warranty appointment on this new DW. The function to pop the door open at the end of the drying cycle is not working. While the latch lets go, the door does not pop open so there is a lot of moister on the control panel and inside on the upper racks. I would guess that there is a spring hinge in the door that loads when you close the door, saving that energy to pop open the door when the latch lets go. That would be a simpler design than some kind of servo motor. But in any case, it is not working. There is no loading of a spring when one closes the door.

  Answered 3 years ago by LoneTreeCoVerified Purchase

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Q: QuestionHow long does it take to wash dishes? I started to watch a video and it shows 2.5 hours for a circle. For $1000.00 a dishwasher must do it much faster I think.

Asked 3 years ago by Anna.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black stainless steel

• A:Answer It has an option for less time

  Answered 3 years ago by taylor

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Q: QuestionI can't find it anywhere... Made In:?

Asked 3 years ago by NeoFiore.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black stainless steel

• A:Answer Glad you asked, NeoFiore! We're here to help you with getting the information you need. We have offices and manufacturing worldwide to meet the growing demands of our global customers. Currently, I'm unable to confirm where particular models are being manufactured. Most models indicate where they were manufactured on the model code label. Here's how to locate the model code label on your Samsung dishwasher for reference. https://www.samsung.com/us/support/downloads/#find-codes If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145032478) to help our team pull up your information when you message us. Thank you! -Angelica

  Answered 2 years ago by Samsung

  
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Q: QuestionThe dishwasher is too tall for the space. Can the legs be removed and/or the rubber flap on top?

Asked 3 years ago by Space.

• A:Answer Thanks so much for asking! The legs on this model are not designed to be removable. This is because the legs are an important part of ensuring the dishwasher is properly leveled. Improper leveling can lead to issues including water leaks. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionShould this unit drain water after the prewash cycle or does it reuse the prewash water for the main wash? (Mine doesn't drain the prewash.) Is there a listing somewhere of a timeline of the cycle sequence portions of each wash cycle?

Asked 3 years ago by CuriousAboutDraining.

• A:Answer Drains water out fir eavh cycle.

  Answered 3 years ago by John

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Q: QuestionWhat is the difference between the samsung stormwash model DW80R7061US and the DW80R7060US Dishwashers? There are 2 listings on the website. They seem identical in every way.

Asked 3 years ago by slipknot.

• A:Answer Model ending with 60 has a pocket handle. Model ending with 61 has a towel bar handle.

  Answered 3 years ago by 1505Verified Purchase

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