Questions & Answers

Q: Questiondoes this player have a power light so you know when it is on

Asked 8 years ago by izzygirl.

• A:Answer Yes. It has an LED that is red in standby and green when on.

  Answered 8 years ago by MikeVerified Purchase

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Q: QuestionMy player has a flashing red power light tv say no signal Samsung is sending out a tech

Asked 8 years ago by Anonymous.

• A:Answer I also had a signal issue updated firmware ....(no change) seems to due with lag time of output from player to tv putting unit into standby/no signal if I power on and off tv right at blu ray boot up usually fixes this was on an lg tv then put on a Samsung TV then got no signal at all ended up being an issue with my hi end monster cable ?? swapped out cable but still have to cycle through input or turn on/ off tv to get picture sounds like a common issue let me know what tech says B

  Answered 8 years ago by BmanVerified Purchase

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Q: Questiondoes this support deep color?

Asked 8 years ago by Anonymous.

• A:Answer This UHD player does. However it's your tv the either does or does not support deep color.

  Answered 8 years ago by charliecompedroVerified Purchase

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Q: Questionwill it play 3D??

Asked 8 years ago by meme.

• A:Answer Yes and it looks great on my 4k TV

  Answered 8 years ago by FredVerified Purchase

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Q: Questiondoes this player play's 3d?

Asked 8 years ago by zapper.

• A:Answer Yes it does play 3D discs as long as your TV is a 3D TV. The picture is excellent by the way.

  Answered 8 years ago by bratzygalVerified Purchase

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Q: QuestionCan I play a 3D movies with thic player

Asked 8 years ago by Anonymous.

• A:Answer Yes you can, and I really enjoyed the quality

  Answered 8 years ago by DopaVerified Purchase

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Q: QuestionThe Samsung UBD K8500 claims to stream Amazon video. Is it true that Amazon no longer allows streaming from Amazon by others and that one must have an Amazon fire stick or box to receive streaming from Amazon? Is there a new model coming out soon?

Asked 8 years ago by Vims.

• A:Answer I had no problems with using the Amazon app.

  Answered 8 years ago by HavanajpgVerified Purchase

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Q: QuestionWhat is the difference between this model and the Samsung BD-J6300?

Asked 8 years ago by Whit.

• A:Answer This Samsung 4K Blu-Ray player will actually play a 4K UltraHD Blu-Ray at a significantly higher resolution than the BD-J6300. Your Samsung TV will upconvert a regular Blu-Ray signal played on the 6300, but it will never look as good as the one from an actual 4K UltraHD source. The difference is staggering, so open your wallet and let loose some of that cash and get the 8500.

  Answered 8 years ago by ElsidVerified Purchase

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Q: QuestionHow do I get proper upscaling when connected to a Sony Bravia 4K TV?I have the new Samsung 4K Ultra HD player and a Sony Bravia 4K TV. I expected the "upscaling" of 1080p Blu-rays to be noticeably better, but the image is not better. In fact, it's worse than my regular Blu-ray player's image. I have the right HDMI cable, my Bravia manual says all the HDMI outlets on the TV are 4K capable, yet movement is fuzzy and the image is far less crisp than my old player created. What am I doing wrong? I've tried all the settings to no avail.

Asked 9 years ago by Barker.

• A:Answer You need the Sony set to "HDMI Enhanced" mode in the video menu on the HDCP 2.2 compliant input that the Samsung player is plugged in to. This may require a restart of the TV after you change the HDMI setting. The player should be on 2160p, 4:4:4 output, Deep Color Off, and switched to User Mode with all sections zeroed out. User Mode is accessible when a disc is playing.

  Answered 9 years ago by FilmFan

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Q: QuestionWill it work with my LG 65UF8500?i'm using a 4k upscalling bluray.looking great.does it worth the buy?

Asked 9 years ago by Rob.

• A:Answer If you have an up-scaling player I don't recommend buying this one. I'm returning mine because I couldn't tell any difference.

  Answered 9 years ago by Movieman26

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Q: QuestionI bought this player for my new 4k Samsung TV. It works great on it. However, I attempted to use this player to stream on a non-4k television and it does not work. I only get a blank screen. What's the issue?

Asked 7 years ago by fancypantsmagoo.

• A:Answer you must have a 4K tv

  Answered 7 years ago by PPOWVerified Purchase

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Q: QuestionIm streaming direct from my modum. I have a samsung 4k UHD. Will using this blu ray improve my quality, which is excellent

Asked 8 years ago by Pontev.

• A:Answer A blu ray disc will always be better quality than any streaming media, no matter where you are streaming from. The bit rate from playing a blu ray disc will always be higher than whatever bitrate you're streaming at.

  Answered 8 years ago by zorias23

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Q: QuestionCan you play regular / non blue ray DVDs on this unit?

Asked 8 years ago by Anonymous.

• A:Answer Yes you can. Plays 4K and below including CD's

  Answered 8 years ago by TangeloVerified Purchase

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Q: QuestionHow well does this work when using your TV's ARC function?

Asked 9 years ago by Ninjarob.

• A:Answer The Samsung UBD-K8500 4K Bluray player is ONLY a Player. The ARC, Audio Return Channel is just that. Since this is ONLY a player and not a A\V reciever the ARC doesn't need to send audio Back to the Player from the TV. It does have two HDMI outputs on it. The main is for Audio and Video and the second is for Audio only, so that you can run audio to a reciever that doesnt have 4K 3D pass thru.

  Answered 9 years ago by Monroe

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Q: QuestionWill this pair well with my LG 65" 4k tv model # 65UF6450? I am new to 4k and trying to understand if I will get a great picture with this DVD player if I buy 4k dvds. Also will my TV support the HDR? Not too clear on HDR either. Thanks for the help

Asked 9 years ago by David.

• A:Answer i did some research and i believe the only tv that will really do the full HDR spec is the new line of LG OLED 2016 models. i did get this tv (LG OLED55E6P) and its amazing! it will tell you when HDR content starts playing with a little bubble. also you will need a proper receiver as well if its part of your setup.. i originally tried an ONKYO that said it supported hdcp 2.2 and hdmi 2.0a (HDR support) but the colors wouldn't pass through right where they were wider ranged.. i went with a brand new to the market (which i believe is the only one as of now) denon avr-s920w and its passed everything through fine! as for your tv it might work but I'm guess it won't show full range of color. i know some people get messages that popup saying your tv isn't compatible. if you want to get more nerdy on it research all devices and make sure the specifications support BT.2020 (color space) hdcp 2.2 (copy protection) hdmi 2.0a (HDR information) best of luck

  Answered 9 years ago by ContentGuy

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Q: QuestionHow do u know if ur tv has hdmi 2.0?I have a Samsung 4k tv 6401 just wondering if my tv will play the 4k samsung bluray player?

Asked 9 years ago by Anonymous.

• A:Answer if you have a 4K tv, then yes. Find out which HDMI port on your tv is HDMI 2.0 and HDCP 2.2 One more thing, this new player has HDR which when hooked up to a HDR compatible tv is incredible. I have the new 65 inch 930D SONY tv and it is amazing

  Answered 9 years ago by BurntPopcorn

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Q: QuestionWhen is this going to be available to order? Keeps on saying sold out online

Asked 9 years ago by Anonymous.

• A:Answer I was able to snag one Open-Box online, and it was delivered the next day. I tried like 20 times and finally was able to get one. I just kept checking the site like every hour and adding it to my cart and trying to check out, lol. Persistence pays. :) The unit I received still had all the plastic wrap and my guess is that whoever owned it before me only had it to review it. Keep tyring!!

  Answered 9 years ago by Orion

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Q: QuestionVudu fixed yet?When its fixed, can someone keep us informed? Im gonna hold out on buying this player until the Vudu app issue is resolved.. Ill put up with samsungs small remote, and the absence of Sling, but no Vudu is the last straw ;)

Asked 9 years ago by Anonymous.

• A:Answer vudu works but they don't offer any 4k material on this device for some lame reason.

  Answered 9 years ago by Retroman

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Q: QuestionWhen will Samsung - UBD-K8500 be available?If I pre-order the Samsung - UBD-K8500 will I get it sooner before it's officially released in stores?And when will pre-orders for it ship?I live in Piscataway, NJ 08854.I'm thinking about pre-ordering by this weekend but only if that means I will get it before the actual full release date at all stores.

Asked 9 years ago by Alan.

• A:Answer release date is feb 14th, no uhd blurays till march 1st

  Answered 9 years ago by tonyk77

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Q: QuestionHow to upgrade the Chrome browser? What version? Web suggests Linux Ubuntu, but will that work with Chrome OS? Can I upgrade the Chrome OS?

Asked 2 years ago by KenDo.