Questions & Answers

Q: QuestionI have a un78hu9000f curved tv ,I need a new one connect box, where can I get one ,and could any other one substitute for the original that seems to be out of stock

Asked 5 years ago by TEEZY.

Q: QuestionHello. Any idea when you will have this item in stock again or know where I could purchase one? Thanks.

Asked 5 years ago by omh271.

Q: QuestionI BOUGHT IN 2014 A TV SAMSUNG UN55HU9000 AND THE JACK PACK MODEL # BN9115346A IS NOT WORKING WELL THEN WHICH MODEL WOULD BE COMPATIBLE TODAY SINCE CURENT BOX IS NOT SOLD TODAY AT SAMSUNG ?? THKS IN ADVANCE FOR YOUR RESPONSE. ERIC

Asked 5 years ago by ERIC.

Q: QuestionWhen will a Samsung sek3500u/za one connect be available. None to be found anywhere. Did Samsung discontinue? What is my alternative for a 4k video upgrade? The 4500 won't do that. Anyone - please help

Asked 5 years ago by BVel.

Q: QuestionDo you carry a one connect box that will work with UN65HU9000 US02

Asked 5 years ago by reb123.

Q: QuestionHi, does this Samsung sek2500U one connect evolution kit fit TV model UE85S9ST its a 2014 model 85inch.. We lost the original one connect box for this TV and want to replace this one if it fits?? The original is out of production samsung(norway) told us.

Asked 5 years ago by Mino.

Q: QuestionI have a UE55HU8500T television set with its one connect box not working. Can I buy Sek 3500U to my television to use it

Asked 5 years ago by Jeevs.

• A:Answer No. You need a working one connect box to enable the upgrade

  Answered 5 years ago by Chilton55555

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Q: QuestionI have a Samsung UHD TV7 Series. Do I need a special kit to be able to watch Amazon Prime and Netflix?

Asked 6 years ago by Maggie1213.

Q: Questionwill it work with a model No. UN60F8000BF

Asked 6 years ago by Mynor.

• A:Answer Yes, this unit will work with your model.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill my UN50HU8550 samsung tv work with the Evolution Kit in upgrading to HDR?

Asked 6 years ago by bear7865.

Q: QuestionIs this the one connect system for the Frame tv?

Asked 6 years ago by LT7889.

Q: QuestionI have a Samsung UN65F8000 that I purchased from you years ago. Would this kit be compatible with my set and what benefits would I get from it?

Asked 6 years ago by AnonymousTVguy.

Q: QuestionHello, I have the Samsung UN78HU9000F model I purchased from BestBuy in 2013, iv noticed a comment below from Damcuncan21 that he was able to enable HDR with PS4 Pro? I have the original evolution kit, if I purched this , would it work with my TV Model?

Asked 6 years ago by Hodor.

• A:Answer The evolution kit allows you to add basic support for HDR is compatible with Samsung UHD's HU, S9 and F9000 Series.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this be compatible with the samsung-65-class-led-q6f-series-2160p-smart-4K tv?

Asked 6 years ago by Bibi.

Q: QuestionI have the Samsung UN55ES8000. Will this kit work on that model? If not, any recommendation on upgrading the software on this model?

Asked 6 years ago by Anonymous.

• A:Answer No, this product will not work.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this device support the UN55JS9000FXZA ifs how will it improve from the original one connect for this television?

Asked 6 years ago by Nomore.

Q: QuestionI have the Samsung UN65HU9000 but the One Connect was stolen. Samsung informed me I have to purchase the original Connect One box $619. Samsung said I cannot upgrade to the SEK-3500 unless I have the original connect one. Is this true

Asked 6 years ago by Bryan.

Q: QuestionWill the samsung Evolution kit sek3500u add the directvnow app to my UN60HU8550F TV?

Asked 6 years ago by Joel.

Q: QuestionI have a Samsung TV - UN65HU8550F and a Samsung Receiver - Wireless Receiver Module (SWA-4000). Bought a Samsung UBD-M8500/ZA 4K UHD player. I want to optimize my set up for 4K with HDR. Do I need the evolution kit? And do I need a new receiver?

Asked 6 years ago by Drox1.

• A:Answer I purchased a UN65HU8550 in 2014 and have 2016 Samsung 4K-Blu-ray Player UMB-8500 connected then needed Evolution Kit (3500U) model which finally gave 4K pass through with HDR color amplification so it is amazing and beautiful! I am trying to figure out what the microUSB3.0 port on the back of the evolution kit will connect?? Let me know if you can answer that! :-) thanks!

  Answered 5 years ago by Samsungsunfire

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Q: QuestionWill this evolution kit work with my Samsung Model UN78HU9000? Thanks in advance

Asked 6 years ago by KANAS.