A:Answer This device does not copy from the "Cloud"! The intent is to backup/ transfer from the Camera Roll. If you are not keeping FULL SIZE versions on your phone with duplicate copies, as backup, on the "Cloud", you may be "Saving Storage Space" on your phone per Cloud Settings. This would infer that "small size copies" are on your phone and all of the full size copies cannot be stored on your phone. If this is your situation, I would recommend transferring many, if not all, of the videos to the "iXpand Flash Drive" and using a computer to Save/ Burn CD's or DVD's. The "iXpand Flash Drive" could then be cleared before transferring the pictures. If the "Small Size Pictures" are what are on your phone, changing the CLOUD Setting for Photos to NOT Saving Space will allow the Full-Size Pictures to be restored from the Cloud over a significant period of time. Once restored to Full-Size on your phone, these pictures can then be saved, as described, to the "iXpand Flash Drive" and subsequently, to your computer and desired backup media. These procedures will require you to delete FILES/ PICTURES/ VIDEOS from your phone (and the Cloud) after a group has been safely transferred and archived. You may leave a reasonable number of Full-Size Pictures and Videos on your phone, They will remain backed up on the CLOUD.
