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Questions & Answers

Page Showing 1-5 of 5 questions
  • Questioncan you delete songs from mp3 itself or do you have to plug into computer

    Asked by Anonymous.

    • Answer With the new Sansa Fuze+, there is no option to delete a track without plugging into a computer. The former model, the Sansa Fuze, did have that capability.

      Answered by pamf330

  • QuestionWhere can i download the softwarei got a new computer and i lost the disk. it will charge but my computer wont recognize it

    Asked by Anonymous.

    • Answer Sansa players are plug-and-play devices with Windows Vista and Windows 7. Windows XP requires SP2 and Windows Media Player (WMP) 10 or higher. There are no additional drivers required. If you have WIN XP, verify that you have WMP 10 or 11 installed. If not, we recommend installing WMP 11. You can find this version on the following link. http://www.microsoft.com/downloads/en/details.aspx?familyid=1d224714-e238-4e45-8668-5166114010ca&displaylang=en If your computer meets the minimum system requirements, the Sansa player may also not be recognized by the computer due to one of the following reasons: - Corrupted drivers - Computer restrictions - Power issue Please try the troubleshooting steps provided in the following knowledgebase articles: Reset Sansa Player http://kb.sandisk.com/app/answers/detail/a_id/188/ Sansa player not recognized by the computer http://kb.sandisk.com/app/answers/detail/a_id/42 In case the issue persists, you can contact SanDisk on 866-726-3476(# option 1 )

      Answered by SanDiskSupport

  • Questionaudio bookcan i down load audio books from my computer

    Asked by Anonymous.

    • Answer The Sansa Fuze + supports MP3, WMA, WAV, secure WMA, FLAC, OGG Vorbis, and Audible formats. If the file format of your audiobooks is supported then you can transfer them from the computer to the player. However, transferring some audiobooks may require the use of specific software like NetLibrary, Overdrive Media Console, or Audible Manager.

      Answered by SanDiskSupport

  • QuestionCan I plug this into the car stero with an adaptor?

    Asked by Anonymous.

    • Answer If your car stereo has a mini-jack (AUX) input then you may use 3.5mm Audio Jack Connection Cable to get the player connected.

      Answered by SanDiskSupport

  • QuestionCompatibility with iTunes filesIs this product able to load iTunes tracks, or do I need to add my music back in using another audio player to keep them in mp3 format?

    Asked by Jester.

    • Answer The Fuze+ supports AAC files. As long as the iTunes music is not DRM protected it will work with the Fuze+.

      Answered by SanDiskSupport