Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Page Showing 21-40 of 89 questions
  • QuestionHi can i connect it using adapter type c to my phone? Or It may damage my files in usb while using this method?

    Asked by Sil.

    • Answer I'm not sure. I haven't tried it. I used it to download 19 live videos over 30 minutes long. When I finish my project I'll try to connect to my phone. Thanks.

      Answered by Videostoragedream

  • QuestionWill this work with a ZTE ZFiveC tracfone?

    Asked by sdev.

    • Answer Please allow us to inform you that this Dual Drive works as regular plug & play storage device and it will work as expected if your host device have microUSB port and support OTG (On-The-Go).

      Answered by SanDisk Team

  • QuestionDoes this or any other Ultra Fit USB Flash Drive have an LED activity indicator light?

    Asked by Stretch.

    • Answer No, the SanDisk® Ultra Dial Drive m3.0 and Ultra Fit USB does not have LED indicator. If you require any other assistance regarding SanDisk® products, please each out to our support available at https://www.sandisk.com/about/contact/customer-care.

      Answered by SanDisk Team

  • QuestionIs this a fat32 flash drive?

    Asked by Rose.

    • Answer Please allow us to inform you that all the SanDisk® Drives with capacity 64GB and above is preformatted in exFAT file system. However, you can format the drive in FAT32 file system, please refer to the below mentioned link : -- https://kb.sandisk.com/app/answers/detail/a_id/16683

      Answered by SanDisk Team

  • Questioncan this be used on a firestick

    Asked by sram.

    • Answer IS this a secure flash drive

      Answered by Anonymous

  • QuestionHello, What is the bit rate of this flash drive? thanks.

    Asked by Jack.

    • Answer Please allow us to inform you that this Dual Drive comes with High-speed USB 3.0 and lets you transfer a files to the drive faster than with a standard USB 2.0 drive, up to 150MB/s. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

      Answered by SanDisk Team

  • QuestionCan I download music on sandisk ultra dual drive m3.0

    Asked by Anonymous.

    • Answer Yes and video files too.

      Answered by RakpadudeRafC

  • QuestionWill this work with an iPhone 7?

    Asked by Cat.

    • Answer No, the SanDisk® Ultra Dual Drive m3.0 is not compatible with iOS devices. However, we manufacture separate iXpand Flash Drives for iOS device. In order to know the compatible host devices for iXpand drives, you may refer to the below mentioned link : -- https://kb.sandisk.com/app/answers/detail/a_id/17174

      Answered by SanDisk Team

  • QuestionCan it store pictures on my Android S21 5G?

    Asked by Curious.

    • Answer Please allow us to inform you that the SanDisk® Ultra Dual Drive m3.0 is not compatible with the Samsung Galaxy S21 since, this device comes USB Type C port. However, we manufacture separate Drives and Dual Drives with Type C connector for such devices.

      Answered by SanDisk Team

  • QuestionI have several gigs of movies and videos on my sandisk. When I plug it into my lg TV it turns the TV off. Why?

    Asked by Anonymous.

    • Answer Please allow us to inform you that this Dual Drive works as a regular plug and play storage device when connected to a host device. We would suggest you check with the host device manufacturer for the maximum supported capacity on the TV. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

      Answered by SanDisk Team

  • QuestionWill this work with a Samsung S21 Ultra?

    Asked by FRED.

    • Answer No, this Dual Drive is not compatible with Samsung Galaxy S21 since it has a USB Type C port and this Dual Drive has a microUSB connector for mobile devices. We manufacture special Dual Drives with the Type C connectors for mobile phones and computers. You may consider to purchase SanDisk®️ USB or Dual Drives with a Type C connector.

      Answered by SanDisk Team

  • QuestionHow do I connect the SanDisk 128gb ultra duel drive unit to my Sony computer to download onto my computer the contents on my Android mobile phone for backup!

    Asked by Ram5.

    • Answer Please allow us to inform you that this Dual Drive works as regular USB storage device when connected to a computer. If you need any assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

      Answered by SanDisk Team

  • QuestionWill this product work on a Galaxy 10 x

    Asked by Anonymous.

    • Answer No, the SanDisk® Ultra Dual Drive m3.0 is not compatible with the Samsung Galaxy S10 X as this Android device comes with USB Type C. In this case you may consider our Dual Drive with Type C connector.

      Answered by SanDisk Team

  • QuestionIs there a limit as to how many saves you can do with this device? Previous flash drives I've owned had limits to number of saves.

    Asked by Annie.

    • Answer Please allow us to inform you that you can transfer files up to 128GB on this Dual Drive however, there is no limit for the number of files can be stored.

      Answered by SanDisk Team

  • QuestionDoes this work with the LG Aristo 5

    Asked by brooklyn.

    • Answer Yes, the SanDisk®️ Ultra Dual Drive m3.0 will work in the LG Aristo 5 as it comes with microUSB port and supports OTG (On-The-Go).

      Answered by SanDisk Team

  • QuestionWill this work on Samsung Galaxy S20 5G?

    Asked by Josie.

    • Answer Hi, please be informed that this Dual Drive has a microUSB connector for mobile phones with a microUSB port. Since the Samsung Galaxy S20 mobile phone as it has a USB Type-C port, this USB Drive cannot be directly connected to it. In this case, you can checkout our USB Drives/ Dual Drives with a USB Type-C connector for mobile devices/ computers that have USB Type-C ports. You can purchase these USB Drives from our official online store or from Best Buy.

      Answered by SanDisk Team

  • QuestionWill this work to save/move photos on a Samsung Galaxy S 3 phone to a newer phone and/or computer?

    Asked by chevy.

    • Answer Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.

      Answered by SanDisk Team

  • QuestionCan I password protect this device?

    Asked by Anonymous.

    • Answer You can password protect this app with the rest of your apps thrue your app store on your phone but as far as the app goes it does not give me that option

      Answered by LMarin

  • Questionif I buy a new phone can I still used it.?

    Asked by Bety.

    • Answer Please allow us to inform you that the SanDisk® Ultra Dual Drive m3.0 128GB will work on Android devices, if the host device supports OTG (ON-The-Go) and has a microUSB port.

      Answered by SanDisk Team

  • QuestionIs this good for video monitoring?

    Asked by Anonymous.

    • Answer Hi, please note that we do not recommend using any USB Drives/ Memory Cards other than the SanDisk®️ High Endurance/ MAX Endurance Memory Cards to be used with devices like Dashcams, Security/ Surveillance Devices, and In-Car Recording Devices as these devices perform constant read and write operations while recording continuous videos. Please use a SanDisk®️ High Endurance/ MAX Endurance Memory Card with such devices since these Memory Cards are specifically designed for constant Read/ Write Operations. You may purchase these Memory Cards from our official online store or from BestBuy.

      Answered by SanDisk Team