Questions & Answers

Q: QuestionIs this SanDisk flash drive compatible with iPhone 15?

• A:Answer Yes, this flash drive is compatible with iPhone 15/Pro via Apple Files App.

Q: QuestionWhat is the storage capacity of this SanDisk flash drive?

• A:Answer This SanDisk flash drive has a storage capacity of 256GB.

Q: QuestionDoes this flash drive have a keyring hole?

• A:Answer Yes, the flash drive has a dual-purpose swivel design that features a keyring hole for easy carrying.

Q: QuestionHow fast can this SanDisk flash drive transfer data?

• A:Answer This flash drive has a data transfer speed of up to 150MB/sec.

Q: QuestionWhat is the maximum read speed of this SanDisk flash drive?

• A:Answer The SanDisk Ultra Dual Drive Go USB Type-C flash drive boasts read speeds of up to 400MB/sec.

Q: Questionsomeone say silver color version flash drive have a metal housing. First, is that real? Second, for the black color version, it have plastic or metal housing? I assume the housing material for both silver and black color version is the same. thanks.

Asked 4 years ago by Peter.

• A:Answer Please allow us to inform you that the SanDisk® Ultra Dual Drive Go 256GB comes with plastic casing.

  Answered 4 years ago by SanDisk Team

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Q: QuestionHow many pictures will a 256gb hold as well as files? Can I backup my entire computer as well as save 2 or3k of pictures?

Asked 4 years ago by Anonymous.

• A:Answer Depending on the storage of your computer you may be able to store a backup on 256gb. Typically the c drive is where all of your computers files are saved. You would need to see how many GB or TB your are using before selecting an external harddrive/flash drive for a backup. 256gb can store approximately 70,000 pictures.

  Answered 4 years ago by 0505Verified Purchase

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Q: QuestionWill this work with my samsung S21 ultra and do I need to format before use?

Asked 2 years ago by Reedo.

• A:Answer Please allow us to inform you that all the SanDisk® USB Drives are plug & play storage device and it will work as expected as the Samsung Galaxy S21 come with USB Type-C port.

  Answered 2 years ago by SanDisk Team

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Q: QuestionI have a Samsung A12 will it work with my phone or do I need something else plug into it? I picked up on curbside wasn't able ask inside all the doubts I had and wouldn't want open and then dont work with my phone . Help :) TIA

Asked 3 years ago by Glara.

• A:Answer Please allow us to inform you that this Dual Drive will work with the Samsung Galaxy A12 and you can use this Dual Drive using the in-built file manager of the device. In case you need any assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

  Answered 3 years ago by SanDisk Team

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Q: QuestionIs this compatible with the Samsung phones the S23 Plus and S23 Ultra? Any issues with the USB C port in terms of fitting? Thanks in advance!

Asked 2 years ago by 808geek.

• A:Answer Yes, the SanDisk® Ultra Dual Drive Go 256GB is compatible with the Samsung Galaxy S23 Plus and S23 Ultra as both the device come with USB Type-C post and support OTG (On-The-Go).

  Answered 2 years ago by SanDisk Team

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Q: QuestionCan you keep adding pictures to these flash drives or are they one time use?

Asked 2 years ago by Tybugzzz.

• A:Answer It’s like a mini hard drive. Multi use. Read, write, save, copy, paste, erase. If it gets full you probably have multiple copies of something. Just delete to free up space.

  Answered 2 years ago by ColoradoMikdVerified Purchase

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Q: QuestionCan I use this for music"

Asked 9 months ago by Anonymous.

• A:Answer Hello, Please be informed that you can store and access your favorite media files, including music, photos, and videos,

  Answered 9 months ago by SanDisk Team

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Q: QuestionWill this work to take pictures off an Apple iPhone 15 Pro Max?

Asked 9 months ago by Ashleysmom.

• A:Answer Hello, Please be informed that you will have to use the native FILES APP for access and transfer. You can take reference from mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/50917 For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb We will be happy to assist you.

  Answered 9 months ago by SanDisk Team

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Q: QuestionWill this motorola smart phone

Asked 1 month ago by Jack.

• A:Answer Hi Jack, the SanDisk Ultra Dual Drive Go USB Type-A/USB Type-C Flash Drive works with most Motorola smartphones that have a USB Type-C port and support USB OTG. It lets you easily transfer files between your phone and other devices. Product link: https://shop.sandisk.com/products/usb-flash-drives/sandisk-ultra-dual-drive-go-usb-3-1-type-c?sku=SDDDC3-256G-G46.

  Answered 1 month ago by SanDisk Team

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Q: QuestionDoes SanDisk Ultra Dual Drive Go 256 GB USB Type-A/USB Type-C Flash Drive include Power Protection feature?

Asked 1 month ago by DS423.

• A:Answer I believe so

  Answered 1 month ago by SandiDavisVerified Purchase

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Q: QuestionIs this compatible with the MacBook Air 13 and if so how do I access the files?

Asked 2 months ago by Anonymous.

• A:Answer ​Hi, The SanDisk Ultra Dual Drive Go USB Flash Drive should be compatible with the mentioned host device. Its USB Type-C connector allows direct connection to your device's USB-C port. If you face any issues, you can always connect with the support team by opening a ticket at (https://support-en.sandisk.com/app/askweb). Once connected, the drive should appear under "Locations" in the Finder window, enabling you to access and manage your files seamlessly.

  Answered 2 months ago by SanDisk Team

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Q: QuestionIs this compatible for ipad mini 7 ?

Asked 3 months ago by Jojo.

• A:Answer Not sure. Might possibly check with Apple Store

  Answered 1 month ago by SandiDavisVerified Purchase

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Q: QuestionIs this will work with my galaxy android?

Asked 4 months ago by Nino.

• A:Answer Yes, as long as it has a C-Port. If not, you would need an adapter

  Answered 1 month ago by PorchRockerGalVerified Purchase

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Q: Questiondoes this work with blink security cameras

Asked 6 months ago by geo49.

• A:Answer Hi, thank you for showing interest in our products. Please know that the SanDisk Ultra Dual Drive Go USB is a Type-A/Type-C flash drive designed & tested on computers & Type C devices. Therefore, it may work with the host device if it is compatible and supported. We strongly recommend that you please contact the host device manufacture support for more compatibility information.

  Answered 4 months ago by SanDisk Team

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Q: QuestionDoes this work on pixel 7 pro? And do I need an app to use it?

Asked 8 months ago by John.

• A:Answer Hi John, Please know that SanDisk Ultra Dual Drive Go USB Type-A/USB Type-C is a plug-n-play Flash Drive that is compatible with USB Type-C devices (phones, laptops, and tablets) and works on iOS 10.0.2+, Android 11+, macOS v.10.9+, Windows 10+. We also recommend to contact the host device manufacturer support for more compatibility information. Moreover, the drive can be used without any application.

  Answered 7 months ago by SanDisk Team

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