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Page Showing 1-20 of 21 questions
  • QuestionIs this SanDisk flash drive compatible with iPhone 15?

    • Answer This flash drive is compatible with iPhone 15/Pro via Apple Files App, but it does not support direct video recording.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum read speed of this SanDisk flash drive?

    • Answer The maximum read speed for this flash drive is 400 megabytes per second.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the SanDisk Memory Zone app work?

    • Answer The SanDisk Memory Zone app automatically backs up your recent photos, videos, music, documents, and contacts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of USB interface does this flash drive use?

    • Answer This flash drive uses a USB 3.1 (Gen 1) interface for fast connection and is backward compatible with USB 3.0 and USB 2.0.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this flash drive have a keyring hole?

    • Answer Yes, it features a keyring hole to take your drive on the go.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the storage capacity of this SanDisk flash drive?

    • Answer This SanDisk flash drive has a storage capacity of 256GB.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow to connect this to iphone. ?

    Asked by Anonymous.

    • Answer Just flip(or rotate) the usb connector and it will show a smaller connector that goes into your phone.

      Answered by mrmvrtinez

  • Questioncan you use it to download music from computer to play in car stereo

    Asked by Anonymous.

    • Answer Hi, Please know, if your car stereo supports USB playback, you can use the SanDisk Ultra Dual Drive Luxe USB 3.1 Type-C Flash Drive to play music from your computer to your car stereo. Make sure your car stereo supports the USB drive file system and the file format of your music.

      Answered by SanDisk Team

  • QuestionMy Dell Inspiron 15 3000 notified me that Storage Space is low. Will this fix that issue?

    Asked by ShaunOS.

    • Answer Please allow us to inform you that all the SanDisk® Drives are plug & play storage device and you can transfer files to this drive so that you can free some storage from a computer. In order to know how to transfer files on this drive using a computer, please refer to the below mentioned link : -- https://kb.sandisk.com/app/answers/detail/a_id/104

      Answered by SanDisk Team

  • QuestionIs this Flash Drive password protected?

    Asked by Slimkim.

    • Answer Hi, please be informed that the SanDisk Ultra Dual Drive Luxe USB 3.1 does not have built-in password protection, but you can use the SanDisk Private Access software to create a password-protected vault. Please refer to Answer ID 48025 (https://support-en.sandisk.com/app/answers/detailweb/a_id/48025) for instructions on downloading and installing Private Access for SanDisk products.

      Answered by SanDisk Team

  • QuestionIs this flash drive compatible with Macbook Air?

    Asked by Gabi.

    • Answer Hi Gabi, Thank you for contacting us about SanDisk - Ultra Dual Drive Luxe 256GB USB 3.1, USB Type-C Flash Drive. Please know that this MP3 player is compatible with iOS10.0.2+, Android 11+, macOS v.10.9+, and Windows 10+. If you encounter any issues, you can open a ticket at (https://support-en.wd.com/app/askweb) with error screenshots.

      Answered by SanDisk Team

  • QuestionCan i use this to save my steam library games on this instead of a hard drive

    Asked by Justinamazing.

    • Answer Thank you for reaching out to us. Please allow us to inform you that the SanDisk Ultra Dual Drive Luxe 256GB is a simple storage device that you may use to store any of your data. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.

      Answered by SanDisk Team

  • QuestionDoes this work with the iPhone 15 Pro Max?

    Asked by Shelley.

    • Answer Please allow us to inform you that we have not tested the SanDisk Ultra Dual Drive Luxe 256GB USB 3.1 USB Type-C Flash Drive with the Apple iPhone 15 Pro Max. We would recommend you to contact Apple Support for compatibility inquires.

      Answered by SanDisk Team

  • QuestionIs it compatible with IPAD PRO 6th generation?

    Asked by richie23349.

    • Answer Yes, the SanDisk® Ultra Dual Drive Luxe is compatible with the Apple iPad Pro as it comes with USB Type C port. We recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481.

      Answered by SanDisk Team

  • QuestionCan I use this for more space on my fire tv

    Asked by Vi.

    • Answer Yes

      Answered by Chapin

  • Questioncan this flash drive be password protected

    Asked by ward.

  • QuestionWhats the write speed?

    Asked by Grace.

    • Answer No idea, you'd need to read specs or contact SanDisk. It seems fast as any other USB 3.0. My issues with this unit are: 1. it seems to heat up more than my older Samsung. I don't know whether it has any impact on longevity. 2. It is no one piece and involves swinging around to change different USB Type. As you keep pulling it in and out from pc, the mechanism loosens up. After 2 weeks of ownership, it is MUCH less snag than was new.

      Answered by Michael

  • Questionwhen connected to computer, does it search for new photos

    Asked by Anonymous.

    • Answer Please be informed that all the SanDisk® USB Drives are simple plug and play storage devices which you can connect to host device using the USB Type-C/A ports. You can transfer files to this drive using drag/ drop or copy/ paste method.

      Answered by SanDisk Team

  • QuestionWill this work in Chromebook floormat? If not wht can I get to transfer pics..and store them?

    Asked by RoseZella.

    • Answer If your Chromebook has a usb slot or even a slot similar to an iPhone (I think usb type c ) then you can transfer from device to device. For instance if I flip the usb connector then it has a way to plug into my iPhone( 13 pro max) and I can flip it back to the connector to use on a pc or laptop.

      Answered by mrmvrtinez

  • QuestionOne end of the flash drive is exposed - won’t dust get in and damage the flash drive?

    Asked by Question.

    • Answer No as long as you can blow it out lol

      Answered by DannyBoy