“Installation instructions mentions "Drywall covering the wall must not exceed 5/8 in. (1.5 cm)". The wall being used to mount has 1/2 inch dry wall and 3/4 inch decorative boards. Do I need a longer lag bolt 3-3.5 inches to replace the 2 3/4 inch one?”
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All true but they discovered concrete behind panelling on lattice, not 2 x 4 studs. The techs were able to adapt and do the installation anyway but it was more complex. Plus as we were mounting a large television I doubt standard anchor bolts against the paneling would have worked.
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