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Questions & Answers

Page Showing 1-5 of 5 questions
  • QuestionWhat's the life of the batteries?

    Asked by Anonymous.

    • Answer Well, that's hard to answer at this point. That's because I've had mine installed since July and I haven't had to change the batteries since installation. So, right now, I'm at just under 5 months and counting.

      Answered by JoeP

  • QuestionCan I unlock it remotely with my phone without using a code?

    Asked by JC.

    • Answer That depends on your proximity to the door. If you are right outside (i.e. in Bluetooth range), you can. However, in order to unlock it or lock it from, say your office, you will need the Schage Wi-Fi Adapter Model #BR400. It was released in Mid-July but Best Buy does not carry it yet. It runs about $70 and can be ordered from several other retailers. I've had mine since August and it works fantastically with the lock!

      Answered by JoeP15

  • QuestionWill this lock function with my AT&T Samsung S5 Android Phone.

    Asked by HarveyA.

    • Answer As of July 15th, there is now an Android app allowing the lock to function with your Android phone.

      Answered by JoeP15

  • QuestionDoes this lock ( Schlage-Sense Bluetooth Touchscreen) only work for the Apple product are will it work for any Android or Bluetooth Item?

    Asked by Mike.

    • Answer It will now work with Android as well as Apple.

      Answered by MISTY

  • QuestionIs this lock self locking if you forget to lock the door behind you?

    Asked by Tuufulhundin.

    • Answer You can set the Schlage Sense app to Auto Lock the door in a certain timeframe. However, I found this slightly problematic as the door doesn't know whether it's been opened or closed. If you opt to purchase the Wi-Fi adapter (Model #BR400) I mentioned in one of my other answers, you can lock it remotely from your Schlage Sense app wherever you are. Unfortunately, Best Buy still isn't selling the Wi-Fi adapter. It runs about $70 and can be ordered from several other retailers. I've had my Wi-Fi adapter since August and it works fantastically with the lock!

      Answered by JoeP15