Questions & Answers

Q: QuestionDoes this Seagate Expansion hard drive come with any data recovery services?

• A:Answer Yes, the Seagate Expansion comes with Rescue Data Recovery Services for added peace of mind.

Q: QuestionWhat is the storage capacity of this Seagate hard drive?

• A:Answer This Seagate Expansion desktop drive has a storage capacity of 20TB.

Q: QuestionDoes this Seagate hard drive require any software for setup on a Mac?

• A:Answer While this hard drive is compatible with both Windows and Mac, reformatting is required for use with Apple Time Machine.

Q: QuestionWhat type of interface does this Seagate hard drive use?

• A:Answer This hard drive uses a USB 3.0 interface for fast data transfer speeds.

Q: QuestionHow do I save files to this external hard drive?

• A:Answer This hard drive allows for easy file saving with a simple drag-and-drop method right out of the box.

Q: QuestionWill this work with xbox series x

Asked 4 months ago by Mike.

• A:Answer Nope, i just tried and no go, i have to return mine and buy the 16TB version. This is from the xbox website: Note When connecting external drives via USB 3.0, do not connect any single drive larger than 16 TB, and no more than three external drives total at the same time. External storage larger than that will not work.

  Answered 4 months ago by xSILENTxHUNTERxVerified Purchase

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Q: QuestionWhy the discrepancy between advertised storage capacity and actual, usable storage capacity? e.g., 20 TB advertised capacity but only 18.2 TB usable storage capacity (as reported by any/all computers running any/all OS - Windows, Mac, Linux, BSD, etc)

Asked 4 months ago by Paulson.

• A:Answer All hard drives have only about 90% usable capacity from advertised size. How computers interpret storage and how HDD manufactures calculate it is different. This is true for all storage mediums and not particular to this drive

  Answered 4 months ago by PantyDropper

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Q: QuestionCould this be used on a ps5

Asked 5 months ago by Wizart.

• A:Answer Yes, it can be used with ps5 as an external storage through a USB. However, expect the speeds to be around 240mb/s.

  Answered 4 months ago by Maddy

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Q: QuestionI have a year and half old mini-mac computer. This computers op system is Sonoma v14.4.1. Is this drive compatible for this computer out of the box?

Asked 2 weeks ago by bills18111.

Q: QuestionHow fast is the file transfer speed to this drive using a Mac? How does this speed compare to other drive choices? Also, how does it's reliability compare to other drives for archiving files?

Asked 1 month ago by Speed.

• A:Answer It is extremely fast due to the size and 3.0 data capabilities. I am currently using this drive as a backup on my MacBook Pro.

  Answered 1 week ago by BigPete68Verified Purchase

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Q: QuestionIs the 16tb & 20tb models 5400rpm or 7200rpm?

Asked 1 month ago by RLnt.

• A:Answer CrystalDiskInfo reports the 20 TB model as 7200 rpm.

  Answered 1 week ago by myopiaVerified Purchase

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Q: QuestionDoes this device allow at least 2 computers to backup up data with deleting the others information, like a small home network?

Asked 1 month ago by ActionJackson.

Q: QuestionWill it work with linux

Asked 3 months ago by Jake.

• A:Answer Yes it will, it's just a USB-connected drive. Format accordingly - ext4/btrfs/etc if it will just be used for Linux, Exfat or NTFS if you need to use it from multiple OSes.

  Answered 2 weeks ago by BrockAVerified Purchase

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Q: QuestionCan this be used as a simple USB drive to back up a Synology NAS?

Asked 3 months ago by SantaCruzer.

• A:Answer Yes. See here: https://www.easeus.com/backup-utility/backup-external-hard-drive-to-synology-nas.html#:~:text=Step%201%3A%20Plug%20the%20external,start%20a%20new%20backup%20task.

  Answered 3 months ago by Kujolass

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Q: QuestionCan anyone confirm the internal disk is a Seagate IronWolf Pro ST20000NE000?

Asked 4 months ago by abcd.

• A:Answer It is a Seagate BarraCuda ST20000DM001 inside

  Answered 4 months ago by abcdVerified Purchase

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