Questions & Answers

Q: QuestionDo you have to fully drain the battery prior to charging?

Asked 4 years ago by Howardson.

Q: QuestionHey, so is this bike classified as bike or motorcycle?

Asked 4 years ago by AKohli101.

This question was asked about the related product: Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Red

Q: QuestionWhen will you get a Segway x 260 back in stock?

Asked 4 years ago by curiuos.

Q: QuestionDoes this ebike have blinkers and brake lights?

Asked 4 years ago by Spencer.

• A:Answer No

  Answered 4 years ago by BRAT

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Q: QuestionDo you need to get this registered to ride it on the streets anywhere in the usa?

Asked 4 years ago by Bob.

• A:Answer Hi Bob, thank you for your question. No license is required in most states in the US. Please refer to local laws and regulations for license requirements.

  Answered 4 years ago by Official Segway Support

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Q: Question1. The Segway frame seems identical to the Sur-Ron X Bike. Are the bikes basically the same thing but branded differently? 2. Can the battery be recharged when not mounted in the bike?

Asked 4 years ago by chombosauce.

• A:Answer YES AND YES.

  Answered 3 years ago by Ebear55

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Q: QuestionWhere can I find batteries? And is there a way to increase the maximum weight capacity?

Asked 4 years ago by Myles.

• A:Answer Hi Myles, We do not have batteries for the X260 at this time. We will have them in the near future, please do come back and check periodically for update on future items for the dirt bike. The max payload for the X260 is 220.5 lbs. This is the recommended weigh for this dirt bike. A heavier payload might limit the bikes ability to perform properly. Thank you

  Answered 4 years ago by Official Segway Support

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Q: QuestionAre there different sizes available for the Segway dirt bike

Asked 4 years ago by Rj.

This question was asked about the related product: Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Silver

• A:Answer Hi RJ, thank you for your question. Segway offers two different Dirt eBikes. The dims of both are listed below for your reference. Dimensions (L × W × H) x160 - 71.7 × 29.1 × 40.2 inch x260 - 74.2 × 30.7 × 41.3 inch

  Answered 4 years ago by Official Segway Support

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Q: QuestionWhats the return policy? Where can I demo ride in N. CA.?

Asked 4 years ago by Dave.

• A:Answer Hi Dave, thanks for your question. Unfortunately, I don't have specific information on Best Buy's return policy. Please refer to Best Buy for details.

  Answered 4 years ago by Official Segway Support

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Q: QuestionIf you can't register this vehicle (in California). where can I ride it legally?

Asked 4 years ago by MIke.

• A:Answer Make it street legal Segway. I would buy.

  Answered 4 years ago by Benn

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Q: QuestionDoes it include the charger in the box?

Asked 4 years ago by Cole.

• A:Answer Yes, you get a very nice charger.

  Answered 3 years ago by Ebear55

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Q: QuestionDo you need any permits / registration / special license to be able to operate this e-bike?

Asked 4 years ago by Davio2345.

This question was asked about the related product: Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Silver

Q: QuestionHow much do spare batteries cost? It's NOT a matter of IF the battery will fail it's WHEN. SEGWAY isn't a highly respected brand they rebrand decent toys. What manufacturers supplied parts for the bike ..Chain,rims,shocks,tires?

Asked 4 years ago by KennyRoberts.

This question was asked about the related product: Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Silver

• A:Answer $1500 for battery.

  Answered 4 years ago by Geor

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Q: Questiondo we need to register with dmv for this ebike ? and will it legal to drive on the street ? Thanks

Asked 4 years ago by Mike.

• A:Answer I don’t think you can register as is, I’ve heard people doing some stuff then sneaking it through. And no it’s not legal on street. Just don’t drive like an idiot and you’ll be fine

  Answered 4 years ago by Jordan

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Q: QuestionDo you have to shift gears on it or does it do it automatically?

Asked 4 years ago by Hoops.

• A:Answer It is direct torque with no gears to shift

  Answered 4 years ago by right

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Q: QuestionIs this bike street legal?

Asked 4 years ago by RapGameRyan.

• A:Answer Not street legal. Not DOT or EPA certified.

  Answered 4 years ago by Mike

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Q: QuestionWill this bike fit on a allen 4 bike trailor hitch bike rack?

Asked 3 years ago by playboy3468.

• A:Answer Yes, the bike has the capability of removing front tire (even the back tire) when travelling so it should fit perfectly!

  Answered 3 years ago by Official Segway Support

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Q: QuestionIs the seat height adjustable?

Asked 4 years ago by Charlie.

• A:Answer Yes the seat height can be adjusted. User manuals can be download on Segway website that should include instructions. User manuals are also included on all products upon purchase.

  Answered 3 years ago by Official Segway Support

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Q: QuestionIs it the same bike that Luna Cycle is selling for $3600?

Asked 4 years ago by rider.

This question was asked about the related product: Segway - Dirt eBike x260 w/74.6 mi Max Operating Range & 46.6 mph Max Speed - Silver

• A:Answer You can make the same changes with the surron as Segway. The Segway has an app to support power and recharge settings whereas the surron requires you to use a plug adapter and pull the break lever X times to make changes. The app shows exact battery charge percentage vs the battery shows bars for levels above 40%. Segway support is ridiculous. My unboxed bike safety feature of turn off the throttle when the break is pulled doesn't work and Segway support said that they tell everyone to disable that safety feature rather replacing or fixing my brand new bike. The second bike I bought has no issues and works correctly. Not sure if Luna cycles or your local Segway bike dealer would have better support or not.

  Answered 3 years ago by Anonymous

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